Windows XP reboot loop

[reqalsthree]

I have a problem PC boots normally until it gets to the desktop then it restarts. This happens every time. PC worked fine before this problem, but 2 days ago "Opera.exe" file went missing, so I had to reinstall Opera. Also, for the past few months, when shutting down my PC while there is some program still running, it shows a "Memory referenced..." error for Winamp or Adobe (or some similar error, I can't check it right now because i can only get pc to boot in safe mode without restarting). I tried scanning the hard drive with Avira's and Malwarebyte's programs, there was some malware and it was removed, but the problem persists.
Next I tried System restore, but still nothing. Also, when i disable auto-restart on error during boot, instead of a regular restart I get BSOD with the following message: PAGE_FAULT_IN_NONPAGED_AREA.

Any tips?

reqalsthree wrote:
> I have a problem PC boots normally until it gets to the desktop then it
> restarts. This happens every time. PC worked fine before this problem,
> but 2 days ago "Opera.exe" file went missing, so I had to reinstall
> Opera. Also, for the past few months, when shutting down my PC while
> there is some program still running, it shows a "Memory referenced..."
> error for Winamp or Adobe (or some similar error, I can't check it right
> now because i can only get pc to boot in safe mode without restarting).
> I tried scanning the hard drive with Avira's and Malwarebyte's programs,
> there was some malware and it was removed, but the problem persists.
> Next I tried System restore, but still nothing. Also, when i disable
> auto-restart on error during boot, instead of a regular restart I get
> BSOD with the following message: PAGE_FAULT_IN_NONPAGED_AREA.
>
> Any tips?
>
>


I'd run a RAM test before going any further

[reqalsthree]

Microsoft Windows Memory Diagnostic found no errors. It appears to be a software problem, because Windows boots up normally in safe-mode, but I really don't know what to do next.

reqalsthree wrote:
> Microsoft Windows Memory Diagnostic found no errors. It appears to be a
> software problem, because Windows boots up normally in safe-mode, but I
> really don't know what to do next.
>
>


I'd next run chkdsk /f

it will require a reboot


if the problem still is there


from safe mode run msconfig take all applications out of startup
and try again

reqalsthree wrote:
> I have a problem PC boots normally until it gets to the desktop then
> it restarts. This happens every time. PC worked fine before this
> problem, but 2 days ago "Opera.exe" file went missing, so I had to
> reinstall Opera. Also, for the past few months, when shutting down my
> PC while there is some program still running, it shows a "Memory
> referenced..." error for Winamp or Adobe (or some similar error, I
> can't check it right now because i can only get pc to boot in safe
> mode without restarting). I tried scanning the hard drive with
> Avira's and Malwarebyte's programs, there was some malware and it was
> removed, but the problem persists. Next I tried System restore, but
> still nothing. Also, when i disable auto-restart on error during
> boot, instead of a regular restart I get BSOD with the following
> message: PAGE_FAULT_IN_NONPAGED_AREA.
>
> Any tips?

What was the name of the malware that was found?

It sounds like maybe it wasn't completely removed.

(But in the event RAM is still to blame, run the Windows Memory
Diagnostic again -- many passes. Also try memtest86+. One stick at a
time. _Many_ passes.)

If your problem is *not* hardware related...

You can either save all your data (an emergency boot disk like UBCD4Win
or a live Linux CD along with an external hard drive will allow you to
do this) and perform a Clean Install...

Or you can try to remove the malware *completely*. This page should
help:

http://www.elephantboycomputers.com/...moving_Malware

Also, the *complete* BSOD message would be helpful, too.

reqalsthree <reqalsthree.435lrb@DoNotSpam.com> wrote in
news:reqalsthree.435lrb@DoNotSpam.com:

>
> I have a problem PC boots normally until it gets to the desktop
> then it restarts. This happens every time. PC worked fine before
> this problem, but 2 days ago "Opera.exe" file went missing, so I
> had to reinstall Opera. Also, for the past few months, when
> shutting down my PC while there is some program still running, it
> shows a "Memory referenced..." error for Winamp or Adobe (or some
> similar error, I can't check it right now because i can only get
> pc to boot in safe mode without restarting). I tried scanning the
> hard drive with Avira's and Malwarebyte's programs, there was some
> malware and it was removed, but the problem persists. Next I tried
> System restore, but still nothing. Also, when i disable
> auto-restart on error during boot, instead of a regular restart I
> get BSOD with the following message: PAGE_FAULT_IN_NONPAGED_AREA.
>
> Any tips?
>
>

If things are OK in Safe Mode but have problems in a normal boot, you
might be able to find the problem by using 'msconfig' to eliminate
various start-up programs until you find which one is causing you
problems. Microsoft has a debug procedure here:

"How to troubleshoot configuration errors by using the System
Configuration utility in Windows XP"
<http://support.microsoft.com/kb/310560>

HTH,
John

issue's with rebooting can
sometimes be corrected by
running "fixboot" via the
recovery console.

however, while there I would
also run a chkdsk /p as well.



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~~~~~~~~~~~~~~~
>
>

"reqalsthree" <reqalsthree.435lrb@DoNotSpam.com> wrote in message
news:reqalsthree.435lrb@DoNotSpam.com...
>
> I have a problem PC boots normally until it gets to the desktop then it
> restarts. This happens every time. PC worked fine before this problem,
> but 2 days ago "Opera.exe" file went missing, so I had to reinstall
> Opera. Also, for the past few months, when shutting down my PC while
> there is some program still running, it shows a "Memory referenced..."
> error for Winamp or Adobe (or some similar error, I can't check it right
> now because i can only get pc to boot in safe mode without restarting).
> I tried scanning the hard drive with Avira's and Malwarebyte's programs,
> there was some malware and it was removed, but the problem persists.
> Next I tried System restore, but still nothing. Also, when i disable
> auto-restart on error during boot, instead of a regular restart I get
> BSOD with the following message: PAGE_FAULT_IN_NONPAGED_AREA.
>
> Any tips?
>
>
> --
> reqalsthree
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