Hibernate/Standby fails - XP with SP3

[SteveZ]

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I installed SP3 for XP (again!) recently and this time my Belkin wireless link still worked afterwards. Now the HibernateStandby mode is a problem. I think the hibernate info file is made on hibernation, but I have to select the message 'delete restoration data and proceed with restart?' on startup to get any further. This results in a reboot, which is fine, but I am struggling to find the fix to restore the correct function. It may be the BIOS needs upgrading, but DELL doesn't make that easy for a non-expert. I suspect the hibernate file is either corrupted every time (?) or is not recognised at power on. Any ideas, apart from going back and removing the Service Pack 3 upgrade?

If you are using a Belkin wireless app, this may have replaced msgina.dll,
which can give rise to a number of startup/logon problems

In this case the answer is to uninstall the Belkin app (leave the driver)
and use the Wireless Zero Config service.

firstly, you should either use
standby mode or hibernation
mode but not both.

secondly, before hibernating
see if disabling your modem
and ensuring any other connection
to the pc is turned off or disabled.

then reboot and see if the hibernation
file works.

if not go to the virtual memory and
set it to a custom size.

initial should be 2 and max can be
1150.

then hibernate and see if you
can goot up from hibernation.

also, you can click on start>run>
cmd

powercfg /?

see if you can ensure that hibernation
is "on".

[SteveZ]

I have searched the Microsoft Faults database and found a useless page which describes my computer's symptoms exactly. Their advice is to power off and select the delete restoration data option - thanks a lot, MS!!

Thanks Anteaus and db - I tried disabling the Belkin link then hibernating - same result, although that was not a full uninstall. I have tried the Windows method of installing the wireless link several times in the past and it just won't work, so I think I am stuck with the Belkin installation. I still think the Hiberfil.sys file is corrupt or unavailable on power-on, because the process of restarting gets to the end of the loading progress bars, then shuts down.

I checked the status of the msgina.dll file. I have four versions on my system, one of which was created when the SP3 was installed. This latest one is located in \WINDOWS\$NTServicePackUninstall$. The msgina.dll file is part of the logon and may have something to do with the problem as it is the same date, but before tinkering with the msgina file, I would like to find out if the hibernate file is the heart of the trouble. This file is deleted when the 'delete restoration etc' option is chosen, and nothing can happen until it is deleted, so I will see if it is accessible from a Safe Reboot. I'll post my findings - if any!

I have admitted defeat and have now removed the Service Pack 3!! All is presently working as normal. The suggestions received were tried as far as I could, but my printer link started to fail regularly as well. Probably a coincidence but by then I'd had enough.

Thanks for trying to help. I think I'll wait until Windoze 7 is sorted before I upgrade further

here is another method:

try deleting that hiberfil.sys
file via safemode.

then reboot and run microsoft's
one care registry scanner:

http://onecare.live.com/site/en-au/center/tuneup.htm

then see what happens when
you try to hibernate.

you shouldn't be able to since
the file was deleted.

do a reboot and when you
get to the desktop open
notepad.

save a blank text file called
hiberfil.txt.

then open the cmd window
and rename that file to
hiberfil.sys

and see if hibernation works
afterwards.

Why not both??? I am set to standby in 5 minutes and then hibernate after 20
minutes.
Works great.

glad you figured a work around.

however, did you check to ensure
your bios had acpi enabled in bios?

in any case here is more info:

http://support.microsoft.com/kb/907477

-------------------

another thing is that dell has its
own forum where dell experts
hang out.

-------------------

lastly, just some fyi:

if your system cannot handle
sp3,

then it is unlikely to handle
a subsequent installation
of a newer o.s.

keep in mind that not only
will you likely require hard
ware upgrades but your
your software as well.

for me I barely got a laser
printer to work on vista because
the driver was hard coded for xp
and there were no driver updates
available for it.

Why can't you do standby and hibernate both????