Go Back   TechArena Community > Technical Support > Computer Help > Windows XP > Windows XP Support
Become a Member!
Forgot your username/password?
Tags Active Topics RSS Search Mark Forums Read

Sponsored Links



Windows Explorer has encountered a problem

Windows XP Support


Reply
 
Thread Tools Search this Thread
  #1  
Old 30-07-2009
Member
 
Join Date: Jul 2009
Posts: 2
Windows Explorer has encountered a problem

Hi Friends

I keep getting this message" Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."

The error signature is:
AppName: explorer.exe
AppVer: 6.0.2900.5512
ModName: unknown
ModVer: 0.0.0.0
Offset: 04304ff8

This is happening too frequently and it is frustrating. Please guide me.

Reply With Quote
  #2  
Old 30-07-2009
Member
 
Join Date: Sep 2004
Posts: 76
You should always provides as much details as you can about the system so that we can analyze the cause of the problem. Anyways, Can you tell me what exact edition of Windows XP you are using? Is it having any Service Pack installed? You said you are using IE6 browser, any specific reason for the same as Internet Explorer 7 is already available.

Apart from this what security suites you have installed on your computer? Whats the Antivirus, AntiSpyware, etc?
Reply With Quote
  #3  
Old 30-07-2009
Member
 
Join Date: Jul 2009
Posts: 2
Re: Windows Explorer has encountered a problem

Hi Shenan

Windows XP what? Windows XP Professional version 2002
What service pack level? SP3
Any reason you are still running Internet Explorer 6? (7 is what I
recommend.) Using IE7
What AntiVirus software do you use? Symantec ANTIVIRUS
What AntiSpyware applications have you scanned with? SPYWAREBLASTER, SUPERANTISPYWARE, WINDOWS DEFENDER. I use all 3.
Are your backups current? YES
Do you use any imaging software (disk imaging that is...)? NO
Are your OS and other application patches up to date? YES
Reply With Quote
  #4  
Old 30-07-2009
Member
 
Join Date: Apr 2008
Posts: 4,086
Re: Windows Explorer has encountered a problem

You either to disable script debugging or to update the Pdm.dll file. If you must have the script debugging capability, you have to update the Pdm.dll file. To update your version of the Pdm.dll file, go to the "Download the updates to the Pdm.dll from the product update Web site" section. Otherwise, to avoid this error, disable script debugging in Internet Explorer. If you are running Windows XP, use Guided Help to disable script debugging. If you are running any other operating system, go to the "Manually disable script debugging" section.
Reply With Quote
  #5  
Old 31-07-2009
Member
 
Join Date: Sep 2005
Posts: 185
Hello Deepak. Simply Download and install Malwarebytes. Do Google for the download link. Once installed update it to the most recent version and perform a full dell scan of your system. I guess there is some malware on your system creating this problem.
Reply With Quote
  #6  
Old 03-08-2009
Member
 
Join Date: Sep 2004
Posts: 66
Re: Windows Explorer has encountered a problem

Try disabling all the third-party shell extensions to see if that fixes the problem. If so, you may have to isolate the problematic shell extension and remove it from the system.
Reply With Quote
  #7  
Old 13-11-2009
Member
 
Join Date: Nov 2009
Posts: 1
Re: Windows Explorer has encountered a problem

Windows Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience.

If you were in the middle of something, the information you were working on
might be lost.
For more information about this error, click here.""

I had this problem and to fix mine I found that it was a problem with Quicktime. I pressed the delete button at startup and started the computer in Safemode. I pressed alt control and delete and looked in Task Manager, Applications, and found that quicktime was running, I uninstalled Quicktime and then went on the internet and reinstalled it and have had no problems since. Hope this works for you.
Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows XP > Windows XP Support
Tags: , , ,



Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "Windows Explorer has encountered a problem"
Thread Thread Starter Forum Replies Last Post
windows explorer has encountered a problem and needs to close orangeman83 Windows Software 4 27-10-2011 01:36 PM
windows explorer has encountered a problem and needs to .... orangeman83 Windows Software 1 14-06-2011 02:27 AM
windows explorer has encountered a problem.... orangeman83 Windows Software 1 13-06-2011 12:18 AM
Windows Explorer has encountered a problem and needs to close. Wooody Windows XP Support 29 12-06-2011 01:03 AM
windows explorer has encountered a problem... orangeman83 Windows Software 7 29-05-2011 12:46 AM


All times are GMT +5.5. The time now is 11:20 AM.