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Weird CD-ROM & DVD-ROM drives issues

Windows XP Support


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  #1  
Old 19-07-2009
varois83
 
Posts: n/a
Weird CD-ROM & DVD-ROM drives issues

Hi

My PC is a Dell dimension 8200.
Pentium 4 at 1.8 ghz.
Windows XP home ed
HD has 127 GB available. 768 MB RAM.
Both my DVD-ROM & CD-ROM drives will not play commercial CD's or CD-
ROM's anymore.
They play previously recorded CD-R's fine and record on them if
something is already recorded.
If I try a new blank CD-R it won't record.
DVD's play fine in the DVD-ROM drive.

What I already did:

-I went into "My computer" to double click both these drives manually
and get messages telling me "To insert disc in device" while the discs
are in there.
-I went into "File-->properties-->autoplay" of both these devices
to make sure they were set on "autoplay".
-I disabled in control panel-->system-->hardware-->device manager my
CD-
ROM drive and restarted windows, re enabled the CD-ROM drive to no
avail.
-I try the following hack recommended to me to no avail
"reg DELETEHKCU\Software\Microsoft\Windows\CurrentVersion\Policies
\Explorer /dNoDriveTypeAutoRun /f "
-I also tried this fix recommended to me to no avail.
http://support.microsoft.com/default...b;en-us;314060

Do you guys think dust might be an issue? Shall I disconnect my PC,
get a can of air, and clean it up?

Can anybody help?

Thanks a lot

Patrick
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  #2  
Old 20-07-2009
Singapore Computer Service
 
Posts: n/a
Re: Weird CD-ROM & DVD-ROM drives issues

Hello,

Either the laser is failing or the lenses need cleaning. If the CDs work in
other computers but not yours, it is very likely a laser or wear and tear
problem and not a software problem.

Try those CD Cleaner kits if you have one. If they are quite old, they may
need to be replaced.

The price of a CD/DVD Cleaner kit is about 15% of anew DVD drive so you may
want to instead replace the drive with a new one rather than buying a
cleaner kit.

Previous thread here:
http://groups.google.com/group/micro...dbeef1ce0cabee

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/
"varois83" <varois83@netzero.net> wrote in message
news:9a21f237-c216-4e1a-ba02-192172c2867f@c1g2000yqi.googlegroups.com...
> Hi
>
> My PC is a Dell dimension 8200.
> Pentium 4 at 1.8 ghz.
> Windows XP home ed
> HD has 127 GB available. 768 MB RAM.
> Both my DVD-ROM & CD-ROM drives will not play commercial CD's or CD-
> ROM's anymore.
> They play previously recorded CD-R's fine and record on them if
> something is already recorded.
> If I try a new blank CD-R it won't record.
> DVD's play fine in the DVD-ROM drive.
>
> What I already did:
>
> -I went into "My computer" to double click both these drives manually
> and get messages telling me "To insert disc in device" while the discs
> are in there.
> -I went into "File-->properties-->autoplay" of both these devices
> to make sure they were set on "autoplay".
> -I disabled in control panel-->system-->hardware-->device manager my
> CD-
> ROM drive and restarted windows, re enabled the CD-ROM drive to no
> avail.
> -I try the following hack recommended to me to no avail
> "reg DELETEHKCU\Software\Microsoft\Windows\CurrentVersion\Policies
> \Explorer /dNoDriveTypeAutoRun /f "
> -I also tried this fix recommended to me to no avail.
> http://support.microsoft.com/default...b;en-us;314060
>
> Do you guys think dust might be an issue? Shall I disconnect my PC,
> get a can of air, and clean it up?
>
> Can anybody help?
>
> Thanks a lot
>
> Patrick



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  #3  
Old 20-07-2009
varois83
 
Posts: n/a
Re: Weird CD-ROM & DVD-ROM drives issues

Singapore

Thanks for the help but I am not getting anywhere fast unfortunately.
I have a cleaner DVD but how can I use it when the drive does not
detect it?

Thanks anyway

Patrick ;-(

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  #4  
Old 20-07-2009
varois83
 
Posts: n/a
Re: Weird CD-ROM & DVD-ROM drives issues

Singapore

Thanks for the help but I am not getting anywhere fast unfortunately.
I have a cleaner DVD but how can I use it when the drive does not
detect it?

Thanks anyway

Patrick ;-(

Reply With Quote
  #5  
Old 20-07-2009
Peter Foldes
 
Posts: n/a
Re: Weird CD-ROM & DVD-ROM drives issues

See if this helps. Follow the fix

http://support.microsoft.com/default...b;en-us;314060

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"varois83" <varois83@netzero.net> wrote in message
news:9a21f237-c216-4e1a-ba02-192172c2867f@c1g2000yqi.googlegroups.com...
> Hi
>
> My PC is a Dell dimension 8200.
> Pentium 4 at 1.8 ghz.
> Windows XP home ed
> HD has 127 GB available. 768 MB RAM.
> Both my DVD-ROM & CD-ROM drives will not play commercial CD's or CD-
> ROM's anymore.
> They play previously recorded CD-R's fine and record on them if
> something is already recorded.
> If I try a new blank CD-R it won't record.
> DVD's play fine in the DVD-ROM drive.
>
> What I already did:
>
> -I went into "My computer" to double click both these drives manually
> and get messages telling me "To insert disc in device" while the discs
> are in there.
> -I went into "File-->properties-->autoplay" of both these devices
> to make sure they were set on "autoplay".
> -I disabled in control panel-->system-->hardware-->device manager my
> CD-
> ROM drive and restarted windows, re enabled the CD-ROM drive to no
> avail.
> -I try the following hack recommended to me to no avail
> "reg DELETEHKCU\Software\Microsoft\Windows\CurrentVersion\Policies
> \Explorer /dNoDriveTypeAutoRun /f "
> -I also tried this fix recommended to me to no avail.
> http://support.microsoft.com/default...b;en-us;314060
>
> Do you guys think dust might be an issue? Shall I disconnect my PC,
> get a can of air, and clean it up?
>
> Can anybody help?
>
> Thanks a lot
>
> Patrick


Reply With Quote
  #6  
Old 20-07-2009
varois83
 
Posts: n/a
Re: Weird CD-ROM & DVD-ROM drives issues

On Jul 19, 8:50*pm, "Peter Foldes" <ok...@hotmail.com> wrote:
> See if this helps. Follow the fix
>
> http://support.microsoft.com/default...b;en-us;314060


Pete

I tried this already, it didn't work either.
I might try to buy a new DVD burner and see if that works.

Thanks again

Patrick
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  #7  
Old 20-07-2009
Singapore Computer Service
 
Posts: n/a
Re: Weird CD-ROM & DVD-ROM drives issues

Hello,

You're right, so the only option is to change the drive since you can't even
load a cleaner disc in.

With the information you've given us so far, the suspect is most likely a
failing drive. To be absolutely certain that your drive is the problem, you
will need to hook the drive to another desktop and see if it works there.

Another [easier] method is to see whether you are able to boot from a
bootable CD such as XP's installation disc or you can download a Ubuntu boot
disk from the net, burn it on another computer and see whether your desktop
can boot from it.

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/
"varois83" <varois83@netzero.net> wrote in message
news:d5220dbe-fc34-490d-863c-2b059afcf436@b15g2000yqd.googlegroups.com...
> Singapore
>
> Thanks for the help but I am not getting anywhere fast unfortunately.
> I have a cleaner DVD but how can I use it when the drive does not
> detect it?
>
> Thanks anyway
>
> Patrick ;-(
>



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