After my laptop was acting slow and had other complications, I put it back to factory settings etc. After that i was unable to install Adobe Flash.
I have tried everything the adobe site recommands: (I am the system administrator, my security programs consist of: PCtools Antivirus, PCtools Threatfire, PCtools Firewall Plus in addition to the Windows XP's own firewall. When add or remove programs is opened, I do not see Adone Flash player present.)
What I have tried so far:
1. To download Flash from the adobe page: http://get.adobe.com/flashplayer/
It doesn't seen to do much at first, but then my firewall detects activity and I grant permission to all Adobe activity. Then the message comes up:
Adobe Flash Player Active X Setup:
Failed to install, for troubleshouting tips, please see www.adobe.com/go/tn_19166
2. I went to this Adobe page where it said to uninstall al previous versions. so I ran that although no older version would prob be present from this page: http://kb.adobe.com/selfservice/view...4157&sliceId=1
Windows: uninstall_flash_player.exe (205 KB) (updated 2/24/08)
3. I rebooted
4. I opened the same troubleshooting page as before (tn_19166) to see what to do next. I tried downloading Flash again, with the same result. I ran the uninstall tool again and rebooted.
5. I checked my IE settings for Active X and Java, but they already where like it was advised on that page.
6. The next tip on the troubleshouting page, is that there might be a problem in the registery: A damaged Windows system registry or incorrect permissions in the registry may prevent Flash Player from installing or registering correctly.
Symptoms of a damaged registry or incorrect permissions may include:
Error during Flash Player installation:
'Failed to install. For Troubleshooting please see: http://www.adobe.com/go/tn_19166'
So I downloaded SubInACL from Microsoft to fix permission issues that prevent the Flash Player installation from this page: http://www.microsoft.com/downloads/d...displaylang=en
As advised on the Adobe troubleshouting page:
http://kb.adobe.com/selfservice/view...34cb&sliceId=2
7. SubInACL.exe was saved to the folder C:\Program Files\Windows Resource Kits\Tools\ and I installed it.
8. Then I downloaded the reset_fp10.zip file and unzipped it to the same folder. I double clicked reset_fp10.cmd and the command prompt window opened. It finished in a few seconds, during which i did nothing and I then pressed a key to exit it.
9. I tried once more to install flash, the same error occured after which I ran the uninst tool again and rebooted again.
10. After this I downloaded PCtools regestry mechanic, installed it and ran it. It found around 475 problems, but woul only fix 6 in this free version.
11. Tried to install it again, same rsults, same actions. No I ran out of ideas. I have read all the posts and replys in this forum, but all were different problems. What can I do now?
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