Go Back   TechArena Community > Technical Support > Computer Help > Windows XP > Windows XP Support
Become a Member!
Forgot your username/password?
Tags Active Topics RSS Search Mark Forums Read

Sponsored Links



Internet Explorer problem after upgrade to Explorer version 8

Windows XP Support


Reply
 
Thread Tools Search this Thread
  #1  
Old 10-04-2009
sdain31y
 
Posts: n/a
Internet Explorer problem after upgrade to Explorer version 8

I upgraded my Explorer to 8,then when I logged on the first time it popped up
with an error message about drive incompatibility: (here's the general idea,I
believe)
Internet Explorer 8 RC1 displays a compatibility warning when certain
versions of the Drive Letter Access (DLA) add-in are installed. This issue
occurs because Internet Explorer 8 RC1 and specific versions of this add-in
are incompatible, and the installation is unstable. When you disable this
add-in, the main functionality of the DLA product is unaffected.
When I tried to report/fix the problem it took me to the online help site
and instructed me to start without "something- and the specifics I can
remember nor can I find again online", but that should fix the problem. It
didn't.

Eventually I restored to yesterday when Explorer 7 was working fine. It
seems whatever setting I changed remained changed and not only can I not use
Explorer - it appears to run, opens up to start loading the home MSN page,
but then closes! Then when I try to reset my internet settings from the
control panel that won't even open up.

I am at my wits end! Please help.


Reply With Quote
  #2  
Old 10-04-2009
nass
 
Posts: n/a
RE: Internet Explorer problem after upgrade to Explorer version 8



"sdain31y" wrote:

> I upgraded my Explorer to 8,then when I logged on the first time it popped up
> with an error message about drive incompatibility: (here's the general idea,I
> believe)
> Internet Explorer 8 RC1 displays a compatibility warning when certain
> versions of the Drive Letter Access (DLA) add-in are installed. This issue
> occurs because Internet Explorer 8 RC1 and specific versions of this add-in
> are incompatible, and the installation is unstable. When you disable this
> add-in, the main functionality of the DLA product is unaffected.
> When I tried to report/fix the problem it took me to the online help site
> and instructed me to start without "something- and the specifics I can
> remember nor can I find again online", but that should fix the problem. It
> didn't.
>
> Eventually I restored to yesterday when Explorer 7 was working fine. It
> seems whatever setting I changed remained changed and not only can I not use
> Explorer - it appears to run, opens up to start loading the home MSN page,
> but then closes! Then when I try to reset my internet settings from the
> control panel that won't even open up.
>
> I am at my wits end! Please help.


Hi,
Read the release notes for IE8 and try to disbale the add-on for DLA.
Windows Internet Explorer 8 Release Candidate 1 release notes
http://support.microsoft.com/kb/949787

Ie8 And Dla
http://forums.support.roxio.com/inde...howtopic=50987

HTH,
nass
---
http://www.nasstec.co.uk


Reply With Quote
  #3  
Old 10-04-2009
sdain31y
 
Posts: n/a
RE: Internet Explorer problem after upgrade to Explorer version 8

Thanks for the info- I did read that link and that's exactly what I did when
I still had IE8 installed- disabled the add-on. But, now even after a system
restore, deleting and reinstalling IE7 I still cannot open IE or access my
"Internet Options" thru the Control Panel.

"nass" wrote:

>
>
> "sdain31y" wrote:
>
> > I upgraded my Explorer to 8,then when I logged on the first time it popped up
> > with an error message about drive incompatibility: (here's the general idea,I
> > believe)
> > Internet Explorer 8 RC1 displays a compatibility warning when certain
> > versions of the Drive Letter Access (DLA) add-in are installed. This issue
> > occurs because Internet Explorer 8 RC1 and specific versions of this add-in
> > are incompatible, and the installation is unstable. When you disable this
> > add-in, the main functionality of the DLA product is unaffected.
> > When I tried to report/fix the problem it took me to the online help site
> > and instructed me to start without "something- and the specifics I can
> > remember nor can I find again online", but that should fix the problem. It
> > didn't.
> >
> > Eventually I restored to yesterday when Explorer 7 was working fine. It
> > seems whatever setting I changed remained changed and not only can I not use
> > Explorer - it appears to run, opens up to start loading the home MSN page,
> > but then closes! Then when I try to reset my internet settings from the
> > control panel that won't even open up.
> >
> > I am at my wits end! Please help.

>
> Hi,
> Read the release notes for IE8 and try to disbale the add-on for DLA.
> Windows Internet Explorer 8 Release Candidate 1 release notes
> http://support.microsoft.com/kb/949787
>
> Ie8 And Dla
> http://forums.support.roxio.com/inde...howtopic=50987
>
> HTH,
> nass
> ---
> http://www.nasstec.co.uk
>
>

Reply With Quote
  #4  
Old 10-04-2009
nass
 
Posts: n/a
RE: Internet Explorer problem after upgrade to Explorer version 8




Can you send us the Event Viewer error messages?

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

"sdain31y" wrote:

> Thanks for the info- I did read that link and that's exactly what I did when
> I still had IE8 installed- disabled the add-on. But, now even after a system
> restore, deleting and reinstalling IE7 I still cannot open IE or access my
> "Internet Options" thru the Control Panel.
>
> "nass" wrote:
>
> >
> >
> > "sdain31y" wrote:
> >
> > > I upgraded my Explorer to 8,then when I logged on the first time it popped up
> > > with an error message about drive incompatibility: (here's the general idea,I
> > > believe)
> > > Internet Explorer 8 RC1 displays a compatibility warning when certain
> > > versions of the Drive Letter Access (DLA) add-in are installed. This issue
> > > occurs because Internet Explorer 8 RC1 and specific versions of this add-in
> > > are incompatible, and the installation is unstable. When you disable this
> > > add-in, the main functionality of the DLA product is unaffected.
> > > When I tried to report/fix the problem it took me to the online help site
> > > and instructed me to start without "something- and the specifics I can
> > > remember nor can I find again online", but that should fix the problem. It
> > > didn't.
> > >
> > > Eventually I restored to yesterday when Explorer 7 was working fine. It
> > > seems whatever setting I changed remained changed and not only can I not use
> > > Explorer - it appears to run, opens up to start loading the home MSN page,
> > > but then closes! Then when I try to reset my internet settings from the
> > > control panel that won't even open up.
> > >
> > > I am at my wits end! Please help.

> >
> > Hi,
> > Read the release notes for IE8 and try to disbale the add-on for DLA.
> > Windows Internet Explorer 8 Release Candidate 1 release notes
> > http://support.microsoft.com/kb/949787
> >
> > Ie8 And Dla
> > http://forums.support.roxio.com/inde...howtopic=50987
> >
> > HTH,
> > nass
> > ---
> > http://www.nasstec.co.uk
> >
> >

Reply With Quote
  #5  
Old 11-04-2009
sdain31y
 
Posts: n/a
RE: Internet Explorer problem after upgrade to Explorer version 8

No. It doesn't give me any error messages now. When I click on the
re-installed IE7 it opens the window, starts to load the MSN homepage and
then closes. No error messages, no pop-up message or anything else. Also,
there is no error message when I try to access Internet options from the
control panel.

"nass" wrote:

>
>
>
> Can you send us the Event Viewer error messages?
>
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> http://support.microsoft.com/kb/308427/en-us
>
> "sdain31y" wrote:
>
> > Thanks for the info- I did read that link and that's exactly what I did when
> > I still had IE8 installed- disabled the add-on. But, now even after a system
> > restore, deleting and reinstalling IE7 I still cannot open IE or access my
> > "Internet Options" thru the Control Panel.
> >
> > "nass" wrote:
> >
> > >
> > >
> > > "sdain31y" wrote:
> > >
> > > > I upgraded my Explorer to 8,then when I logged on the first time it popped up
> > > > with an error message about drive incompatibility: (here's the general idea,I
> > > > believe)
> > > > Internet Explorer 8 RC1 displays a compatibility warning when certain
> > > > versions of the Drive Letter Access (DLA) add-in are installed. This issue
> > > > occurs because Internet Explorer 8 RC1 and specific versions of this add-in
> > > > are incompatible, and the installation is unstable. When you disable this
> > > > add-in, the main functionality of the DLA product is unaffected.
> > > > When I tried to report/fix the problem it took me to the online help site
> > > > and instructed me to start without "something- and the specifics I can
> > > > remember nor can I find again online", but that should fix the problem. It
> > > > didn't.
> > > >
> > > > Eventually I restored to yesterday when Explorer 7 was working fine. It
> > > > seems whatever setting I changed remained changed and not only can I not use
> > > > Explorer - it appears to run, opens up to start loading the home MSN page,
> > > > but then closes! Then when I try to reset my internet settings from the
> > > > control panel that won't even open up.
> > > >
> > > > I am at my wits end! Please help.
> > >
> > > Hi,
> > > Read the release notes for IE8 and try to disbale the add-on for DLA.
> > > Windows Internet Explorer 8 Release Candidate 1 release notes
> > > http://support.microsoft.com/kb/949787
> > >
> > > Ie8 And Dla
> > > http://forums.support.roxio.com/inde...howtopic=50987
> > >
> > > HTH,
> > > nass
> > > ---
> > > http://www.nasstec.co.uk
> > >
> > >

Reply With Quote
  #6  
Old 11-04-2009
sdain31y
 
Posts: n/a
RE: Internet Explorer problem after upgrade to Explorer version 8

But, thinking about it - I could go back and post the original event log. I
am not on the same computer, but will post it by Sunday night. Thanks.

"nass" wrote:

>
>
>
> Can you send us the Event Viewer error messages?
>
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> http://support.microsoft.com/kb/308427/en-us
>
> "sdain31y" wrote:
>
> > Thanks for the info- I did read that link and that's exactly what I did when
> > I still had IE8 installed- disabled the add-on. But, now even after a system
> > restore, deleting and reinstalling IE7 I still cannot open IE or access my
> > "Internet Options" thru the Control Panel.
> >
> > "nass" wrote:
> >
> > >
> > >
> > > "sdain31y" wrote:
> > >
> > > > I upgraded my Explorer to 8,then when I logged on the first time it popped up
> > > > with an error message about drive incompatibility: (here's the general idea,I
> > > > believe)
> > > > Internet Explorer 8 RC1 displays a compatibility warning when certain
> > > > versions of the Drive Letter Access (DLA) add-in are installed. This issue
> > > > occurs because Internet Explorer 8 RC1 and specific versions of this add-in
> > > > are incompatible, and the installation is unstable. When you disable this
> > > > add-in, the main functionality of the DLA product is unaffected.
> > > > When I tried to report/fix the problem it took me to the online help site
> > > > and instructed me to start without "something- and the specifics I can
> > > > remember nor can I find again online", but that should fix the problem. It
> > > > didn't.
> > > >
> > > > Eventually I restored to yesterday when Explorer 7 was working fine. It
> > > > seems whatever setting I changed remained changed and not only can I not use
> > > > Explorer - it appears to run, opens up to start loading the home MSN page,
> > > > but then closes! Then when I try to reset my internet settings from the
> > > > control panel that won't even open up.
> > > >
> > > > I am at my wits end! Please help.
> > >
> > > Hi,
> > > Read the release notes for IE8 and try to disbale the add-on for DLA.
> > > Windows Internet Explorer 8 Release Candidate 1 release notes
> > > http://support.microsoft.com/kb/949787
> > >
> > > Ie8 And Dla
> > > http://forums.support.roxio.com/inde...howtopic=50987
> > >
> > > HTH,
> > > nass
> > > ---
> > > http://www.nasstec.co.uk
> > >
> > >

Reply With Quote
  #7  
Old 17-04-2009
alistairwong@singapore.com
 
Posts: n/a
Re: Internet Explorer problem after upgrade to Explorer version 8

On Apr 10, 5:54?am, sdain31y <sdain...@discussions.microsoft.com>
wrote:
> I upgraded myExplorerto8,then when I logged on the first time it popped up
> with an error message about drive incompatibility: (here's the general idea,I
> believe)InternetExplorer8RC1 displays a compatibility warning when certain
> versions of the Drive Letter Access (DLA) add-in are installed. This issue
> occurs becauseInternetExplorer8RC1 and specific versions of this add-in
> are incompatible, and the installation is unstable. When you disable this
> add-in, the main functionality of the DLA product is unaffected.
> When I tried to report/fix the problem it took me to the online help site
> and instructed me to start without "something- and the specifics I can
> remember nor can I find again online", but that should fix the problem. It
> didn't.
>
> Eventually I restored to yesterday whenExplorer7 was working fine. ?It
> seems whatever setting I changed remained changed and not only can I not useExplorer- it appears to run, opens up to start loading the home MSN page,
> but then closes! ?Then when I try to reset myinternetsettings from the
> control panel that won't even open up.
>
> I am at my wits end! Please help. ?


I totally lost connection to the internet (I am using broadband cable
modem). after installing version 8.

The good news is, after uninstalling, I am now able to type this
message.

Don't think I will want to risk losing my connection again, and
getting into hell to solve it.

Version 8 please go away. I will wait for version 9 now, if it is any
better.
Reply With Quote
  #8  
Old 17-04-2009
sdain31y
 
Posts: n/a
Re: Internet Explorer problem after upgrade to Explorer version 8

Figured I'd attack it from another avenue and re-installed IE8 and then
answered the questions about the drive incompatibility differently. Seemed
to correct the problem and I was off cruising the net again - although
therewere problems with some websites. Typically they caused IE8 to close.
But, other then that it appeared to work. Until the next day. The next day
when I attempted to bring up my computer from a cold start I got the blue
screen of death and a "unmountable boot track...". Won't even start up in
Safe Mode! Its dead! Maybe I won't have the same problem with the next
computer.

"alistairwong@singapore.com" wrote:

> On Apr 10, 5:54 am, sdain31y <sdain...@discussions.microsoft.com>
> wrote:
> > I upgraded myExplorerto8,then when I logged on the first time it popped up
> > with an error message about drive incompatibility: (here's the general idea,I
> > believe)InternetExplorer8RC1 displays a compatibility warning when certain
> > versions of the Drive Letter Access (DLA) add-in are installed. This issue
> > occurs becauseInternetExplorer8RC1 and specific versions of this add-in
> > are incompatible, and the installation is unstable. When you disable this
> > add-in, the main functionality of the DLA product is unaffected.
> > When I tried to report/fix the problem it took me to the online help site
> > and instructed me to start without "something- and the specifics I can
> > remember nor can I find again online", but that should fix the problem. It
> > didn't.
> >
> > Eventually I restored to yesterday whenExplorer7 was working fine. It
> > seems whatever setting I changed remained changed and not only can I not useExplorer- it appears to run, opens up to start loading the home MSN page,
> > but then closes! Then when I try to reset myinternetsettings from the
> > control panel that won't even open up.
> >
> > I am at my wits end! Please help.

>
> I totally lost connection to the internet (I am using broadband cable
> modem). after installing version 8.
>
> The good news is, after uninstalling, I am now able to type this
> message.
>
> Don't think I will want to risk losing my connection again, and
> getting into hell to solve it.
>
> Version 8 please go away. I will wait for version 9 now, if it is any
> better.
>

Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows XP > Windows XP Support
Tags:



Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "Internet Explorer problem after upgrade to Explorer version 8"
Thread Thread Starter Forum Replies Last Post
Activating 64-bit version of internet explorer 10 Shaney Technology & Internet 2 09-06-2012 04:00 PM
Cannot use internet explorer while doing virus scan in McAfee Internet Security version 11 Memphis M Networking & Security 6 25-08-2011 11:19 PM
How to find out internet explorer version Rabbie Windows Software 3 24-07-2009 10:15 PM
Internet explorer 8 final version Yakov Windows Software 3 22-05-2009 06:55 PM


All times are GMT +5.5. The time now is 05:51 PM.