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Can't open msconfig

Windows XP Support


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  #1  
Old 06-04-2009
kcmbs
 
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Can't open msconfig

I'm running Windows XP Home and when I click on system configuration utility,
nothing happens. There is no event listed in the event viewer. I am logged
in as owner/adminstrator, so it should not be a rights issue.
Although I can find the utility in winnt/pchealth/binaries, I can't run it
from there, the help and support utility, or the command line.
I've done multple malware/virus scans but have found nothing. I even
downloaded an emergency utility file from an MVP site to create a clean copy
of msconfig.exe, but the same thing happens. Even if there were malware
blocking the program, the clean copy should not have been affected. Any
ideas?

Thanks

kcmbs

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  #2  
Old 06-04-2009
db
 
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Re: Can't open msconfig

maybe its not malware
blocking your efforts
but your anti virals.

try opening msconfig
via safemode.
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  #3  
Old 06-04-2009
kcmbs
 
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Re: Can't open msconfig

Same problem in safemode. I also disabled Kaspersky IS temporarily, but had
the same result. This is driving me crazy.
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  #4  
Old 06-04-2009
John Wunderlich
 
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Re: Can't open msconfig

It should be in the:
C:\Windows\PCHEALTH\HELPCTR\Binaries
directory.

Does Start->Run->"msconfig" work?
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  #5  
Old 06-04-2009
kcmbs
 
Posts: n/a
Re: Can't open msconfig

It is located at C:\WINNT\PCHEALTH\HELPCTR\binaries
It will not run from Start>Run>msconfig
It just gives me the hourglass for a second or two.
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  #6  
Old 06-04-2009
Elmo
 
Posts: n/a
Re: Can't open msconfig

Make a copy of the file with a different name and see if it can be run.
Malware could certainly be blocking the file from running..

Install, update and run these:

Malwarebytes© Corporation

SuperAntispyware
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  #7  
Old 06-04-2009
db
 
Posts: n/a
since it doesn't
work in safe mode
either,

then you may have
additional issues
with other core
system files but
yet to be discovered.

therefore, I recommend
a repair install or a
sfc /scannow.

but before doing the
above, perhaps it wouldn't
be a bad idea to run a quick
check to ensure your
system files are reconciled
with the master file table.

perhaps, a chkdsk will
help the system and the
msconfig to engage.

so boot with a win cd
and from the disk prompt
and via the recovery
console run the following
before repairing the
system core:

chkdsk /p

if the check proves
futile then a repair
install should do the
trick for you.

Downloaded and ran malware scan, no infections.
Tried renaming msconfig, still won't execute.
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  #8  
Old 07-05-2009
kcmbs
 
Posts: n/a
Re: Can't open msconfig

Turns out the boot configuration was bad. I deleted and recreated the
boot.ini file.
Problem solved.
Thanks for everyone's input.
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