Stop:c000021a {Fatal System Error}

[acbotm]

When I turn on my computer with windows xp it starts to load and then the blue screen with:

Stop:c000021a {Fatal System Error}
The windows logon process system process terminated
unexpectedly with a status o
The system has been shut down.

I have tried to open Safe Mode and the last configuration that worked, and once it starts loading the same error message pops up. I have also tried loading the windows disc but I can't get it to run because I am stuck at the blue screen.

Help!

Thanks

On 03/12/2009 12:28 PM, acbotm sent:
> When I turn on my computer with windows xp it starts to load and then
> the blue screen with:
>
> Stop:c000021a {Fatal System Error}
> The windows logon process system process terminated
> unexpectedly with a status o
> The system has been shut down.
>
> I have tried to open Safe Mode and the last configuration that worked,
> and once it starts loading the same error message pops up. I have also
> tried loading the windows disc but I can't get it to run because I am
> stuck at the blue screen.
>
> Help!
>
> Thanks

Hello

Instead of "loading" the Windows CD, you need to "boot" from the Windows
CD so you may attempt a repair:

<http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx>

Pete
--
1PW @?6A62?FEH9:DE=6o2@=]4@> [r4o7t]

[acbotm]

Thanks for the response.

When I put the CD in and start my computer the same blue fatal error message pops up. I can't get to a screen to choose to boot the CD. Do you have any idea how I can do that?

Thanks!

0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED

This occurs when Windows switches into kernel mode and a user-mode subsystem, such
as Winlogon or the Client Server Runtime Subsystem (CSRSS), is compromised. Security
can no longer be guaranteed. Because Win XP can’t run without Winlogon or CSRSS,
this is one of the few situations where the failure of a user-mode service can cause
the system to stop responding. This Stop message also can occur as a result of
malware infestation or when the computer is restarted after a system administrator
has modified permissions so that the SYSTEM account no longer has adequate
permissions to access system files and folders



http://support.microsoft.com/?kbid=316503&sd=RMVP
http://support.microsoft.com/?kbid=318666&sd=RMVP
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"acbotm" <acbotm.3oynba@DoNotSpam.com> wrote in message
news:acbotm.3oynba@DoNotSpam.com...
>
> Thanks for the response.
>
> When I put the CD in and start my computer the same blue fatal error
> message pops up. I can't get to a screen to choose to boot the CD. Do
> you have any idea how I can do that?
>
> Thanks!
>
>
> --
> acbotm
> ------------------------------------------------------------------------
> acbotm's Profile: http://forums.techarena.in/members/acbotm.htm
> View this thread: Stop:c000021a {Fatal System Error}
>
> http://forums.techarena.in
>

acbotm

You have not posted the status code which could help. It's the bit in the
Error report after "unexpectedly with a status o".

Background information on Stop Error code:
http://msdn2.microsoft.com/en-us/library/ms797159.aspx

This occurs when Windows switches into kernel mode and a user-mode
subsystem, such as Winlogon or the Client Server Runtime Subsystem
(CSRSS), is compromised. Security can no longer be guaranteed. Because
Win XP can't run without Winlogon or CSRSS, this is one of the few
situations where the failure of a user-mode service can cause the system
to stop responding. This Stop message also can occur as a result of
malware infestation or when the computer is restarted after a system
administrator has modified permissions so that the SYSTEM account no
longer has adequate permissions to access system files and folders.
http://aumha.org/a/stop.htm

How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/kb/156669

Do you have data files you need to recover?

What is the computer make and model? Is it a laptop or desktop?

Do you have access to a second computer? What is the computer make and
model? Is it a laptop or desktop?

What is the Boot Sequence in the BIOS. Unless CD is before hard drive your
computer will not boot from the CD.
http://www.pcguide.com/ref/mbsys/bios/set/adv_Boot.htm

Many users find they cannot resolve this error. You should consider either
seeking help from a small computer repair shop or reinstalling Windows XP
with all that entails.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"acbotm" <acbotm.3oynba@DoNotSpam.com> wrote in message
news:acbotm.3oynba@DoNotSpam.com...
>
> Thanks for the response.
>
> When I put the CD in and start my computer the same blue fatal error
> message pops up. I can't get to a screen to choose to boot the CD. Do
> you have any idea how I can do that?
>
> Thanks!
>
>
> --
> acbotm
> ------------------------------------------------------------------------
> acbotm's Profile: http://forums.techarena.in/members/acbotm.htm
> View this thread:
> Stop:c000021a {Fatal System Error}
>
> http://forums.techarena.in
>