abort code :0x80004004

I cannot update windows live messenger. Every time the installer gets to 100%
complete everything starts to roll back but I have uninstalled the previous
version that worked fine and when it rolls back it goes to nothing since
nothing is there. Please help.

did you post a link or something because there is nothing showing for your
advise?

Hi, CAN YOU PLEASE TELL ME IF YOU EVER GOT THIS PROBLEM SORTED, AS I AM HAVING THE SAME PROBLEM, AND HAVE NO IDEA HOW TO FIX IT.
THANK YOU.

After downloading msicuu2 program, what are steps to actually remove old Messenger and Windows Live files?

[gordy357]

i had the same problem, and searched for days trying to find a solution. finally got something that worked for me.
i downloaded and installed windows install cleanup
http://download.microsoft.com/downlo...bd/msicuu2.exe

then removed all windows live and messenger using this. once that was done the live installer worked fine.

hope this works for you

[Anxy95]

You're a true sage. Check the forums and you'll see there are loads of people out there seeing the same issue and all sorts of nonsense solutions being proposed, even including re-install OS! This worked perfectly and quickly. Live messenger 2009 now up and running happily on XP home. For the those reading this, the application gordy links to looks to be a very powerful MS uninstaller and I ran with a great deal of caution. It did the trick.
Thanks again.

[olson_bj]

Try the fix below. Read the follow up by me if you cannot find the folder. It worked for me. ~BJ bjs-spot.blogspot.com

WLM 2009 version - Martin Cooper
16-Mar-09 03:13:18

I had that problem, this was on vista64. Eventually, I found a logfile
in C:\Users\Coop\AppData\Local\Temp called MSI7f661.log (random
filename, just look for the newest file after running the install).

The logfile will tell you where to look exactly, but MSN creates a
hidden .cache directory. To see it from explorer, you'll have to make
system and hidden files visible by altering the view settings of the
folder options applet. In my case, the directory was "C:\Program Files
(x86)\Common Files\Windows Live\.cache", so I guess on 32 bit vista it
would be "C:\Program Files\Common Files\Windows Live\.cache"

In that folder, messenger and the other live programs keep a cache of
the downloaded files. One of those must have been corrupt and re-used
at every install. So I just deleted the .cache dirctory and
reinstalled. It worked fine then.

HTH
WML update error 0x80004004 - BJ
17-Jun-09 10:22:38

It worked like a charm. THX

I also had a hard time finding .cache. I believe that Vista keeps folders with a . at the beginning hidden even with show hidden folders selected. You can paste the location "C:\Program Files\Common Files\Windows Live\.cache" into your navigation bar above (IE users) and it should take you to the folder. Otherwise open a window and paste it into the navigation bar of that window. You can also paste it into the search box on the start menu.

check my solution in entry title " cancel code 0x80004004"

[ls1426]

Thank you so much for this post. I had also been searching for answers to help with this and this worked GREAT. Thank you again!

[hoozyerdaddy]

I tried both of the methods mentioned but had no luck whatsoever, what I did notice on the installer was it always seemed to start to roll back at about 93% which was AFTER the messenger installer, so I went to this folder

C:\Program Files\Common Files\Windows Live\.cache

and looked through the sub folders untill i found the messenger live installer and double clicked it, it loaded windows live on with no trouble and none of the other crap, the folder i found the installer in was called

23a645d21ca8487

hope this helps someone.