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Thread: The USB device can perform faster if you connect it to a High SpeedUSB 2.0 port

  1. #1
    Jose Guest

    The USB device can perform faster if you connect it to a High SpeedUSB 2.0 port

    I saw this message on my home grown system every time I turned on my
    USB printer. I did not really care since I don't print much, but it
    was annoying. I thought I might need a BIOS update or something. I
    did some research and found maybe "bad" ideas, but then found a
    solution that worked for me so I copied my notes here and in the
    basics section so maybe it well help someone else. Sorry about the
    formatting of my paste.

    Be sure to read the whole thing since you may not see things the way I
    did on my system.


    Turning in a USB 2.0 device you might see a message that says this
    device can perform faster if
    it was connected to a high speed USB 2.0 device.

    Maybe: The USB device can perform faster if you connect it to a High
    Speed USB 2.0 port.
    For a list of available ports, click here.


    USB 1.X = 12.0 megabit per second (mbs) Full Speed
    USB 2.X = 480 megabit per second, or 40 times faster than 1.1.


    Right click My Computer, Properties, Hardware, Device Manager. Under
    the USB Controller section
    see if there is a red X.


    Look in the Other device section (things with yellow question marks
    and red X)

    observe: Ethernet controller (with red X) who cares, I am wireless
    PCI Modem (with red X) who cares, I don't use it
    USB controller (with red X) here is the problem

    Or maybe this: Universal Serial Bus (USB) Controller (with red X)

    This means the system has the ports, but the correct driver is not
    installed. XP did not
    come high speed drivers, but they do come in the service packs
    (SP1), so it must now be
    installed manually.

    More FWIW information from Microsoft:

    http://www.microsoft.com/whdc/connec...faq_intro.mspx


    Right click the USB Controller in the Other devices section with the
    red X in the question mark,
    right click Properties and if it is disabled, click Driver and Update
    driver, and let it search
    for a new driver and hopefully find it and install it. Things will
    refresh a few times.
    The question marked red X on USB Controller will go away. You may be
    able to just enable it,
    but I did not try this.


    Now look in the Universal Serial Bus Controller section for something
    that says USB Enhanced Host
    Controller - Enhanced is the key word which means high speed. If it
    is not there, it is just a
    USB 2.0, but not high speed.

    After the update, there should now be at least one USB Enhanced Host
    Controller. Does this mean that
    now ALL the USB 2.0 connections are high speed? The driver version
    for the USB device should now all
    be 5.1.2600 or later. If not, upgrade them individually to the
    current version.

    You may (should) reboot after this to get your other USB device
    working again. My wireless connection got confused but I fixed it
    easily.

    Under USB Printing Support it shows my correct printer which is the
    thing that was complaining every
    time I turned it on. No more complaints, always was 2.0 but now I am
    now enhanced.

    It is possible to configure a check box in the properties on the
    device to never warn you about USB errors. Probably not a good idea.


  2. #2
    Jose Guest

    Re: The USB device can perform faster if you connect it to a HighSpeed USB 2.0 port

    On Jan 20, 8:29*am, Jose <jose_e...@yahoo.com> wrote:
    > I saw this message on my home grown system every time I turned on my
    > USB printer. *I did not really care since I don't print much, but it
    > was annoying. *I thought I might need a BIOS update or something. *I
    > did some research and found maybe "bad" ideas, but then found a
    > solution that worked for me so I copied my notes here and in the
    > basics section so maybe it well help someone else. *Sorry about the
    > formatting of my paste.
    >
    > Be sure to read the whole thing since you may not see things the way I
    > did on my system.
    >
    > Turning in a USB 2.0 device you might see a message that says this
    > device can perform faster if
    > * * * * it was connected to a high speed USB 2.0 device.
    >
    > * * * * Maybe: The USB device can perform faster if you connect it to a High
    > Speed USB 2.0 port.
    > * * * * For a list of available ports, click here.
    >
    > * * * * USB 1.X = 12.0 megabit per second (mbs) Full Speed
    > * * * * USB 2.X = 480 *megabit per second, or 40 times fasterthan 1.1.
    >
    > * * * * Right click My Computer, Properties, Hardware, Device Manager. *Under
    > the USB Controller section
    > * * * * see if there is a red X.
    >
    > * * * * Look in the Other device section (things with yellow question marks
    > and red X)
    >
    > * * * * * * * * observe: Ethernet controller *(with redX) *who cares, I am wireless
    > * * * * * * * * * * * * *PCI Modem * * * * * *(with red X) *who cares, I don't use it
    > * * * * * * * * * * * * *USB controller * ** (with red X) *here is the problem
    >
    > * * * * * * * * * * * * *Or maybe this: *Universal Serial Bus (USB) Controller (with red X)
    >
    > * * * * * * * * This means the system has the ports, but the correct driver is not
    > installed. *XP did not
    > * * * * * * * * come high speed drivers, but they do comein the service packs
    > (SP1), so it must now be
    > * * * * * * * * installed manually.
    >
    > * * * * * * * * More FWIW information from Microsoft:
    >
    > * * * * * * * *http://www.microsoft.com/whdc/connec...faq_intro.mspx
    >
    > * * * * Right click the USB Controller in the Other devices section with the
    > red X in the question mark,
    > * * * * right click Properties and if it is disabled, click Driver and Update
    > driver, and let it search
    > * * * * for a new driver and hopefully find it and install it. *Things will
    > refresh a few times.
    > * * * * The question marked red X on USB Controller will go away.*You may be
    > able to just enable it,
    > * * * * but I did not try this.
    >
    > * * * * Now look in the Universal Serial Bus Controller section for something
    > that says USB Enhanced Host
    > * * * * Controller - Enhanced is the key word which means high speed. *If it
    > is not there, it is just a
    > * * * * USB 2.0, but not high speed.
    >
    > * * * * After the update, there should now be at least one USB Enhanced Host
    > Controller. *Does this mean that
    > * * * * now ALL the USB 2.0 connections are high speed? *The driver version
    > for the USB device should now all
    > * * * * be 5.1.2600 or later. *If not, upgrade them individually to the
    > current version.
    >
    > * * * * You may (should) reboot after this to get your other USB device
    > working again. *My wireless connection got confused but I fixed it
    > easily.
    >
    > * * * * Under USB Printing Support it shows my correct printer which is the
    > thing that was complaining every
    > * * * * time I turned it on. *No more complaints, always was 2.0 but now I am
    > now enhanced.
    >
    > * * * * It is possible to configure a check box in the propertieson the
    > device to never warn you about USB errors. *Probably not a good idea.



    Some other board suddenly had this idea/solution in reply to my post:

    In the BIOS under a section for USB, there's an Option for ECxx
    (enhanced controller) that was disabled on my machine. Enabling it
    fixed me right up.


    My poor old AMI BIOS just has USB enable/disable so that does not
    apply to me, but maybe someone else...

  3. #3
    Twayne Guest

    Re: The USB device can perform faster if you connect it to a High Speed USB 2.0 port

    Since you're apparently running XP without any
    service packs installed (ref to it being in SP1
    and having to manually install it), I don't think
    you'll get much valid help here, I'm afraid. You
    really need at least SP2 and better SP3.
    Sorry; that's my two cents anyway.

    Luck,
    \
    Twayne



    > I saw this message on my home grown system every
    > time I
    > turned on my USB printer. I did not really care
    > since I
    > don't print much, but it was annoying. I
    > thought I might
    > need a BIOS update or something. I did some
    > research and
    > found maybe "bad" ideas, but then found a
    > solution that
    > worked for me so I copied my notes here and in
    > the basics
    > section so maybe it well help someone else.
    > Sorry about
    > the formatting of my paste.
    >
    > Be sure to read the whole thing since you may
    > not see
    > things the way I did on my system.
    >
    >
    > Turning in a USB 2.0 device you might see a
    > message that
    > says this device can perform faster if
    > it was connected to a high speed USB 2.0 device.
    >
    > Maybe: The USB device can perform faster if you
    > connect
    > it to a High Speed USB 2.0 port.
    > For a list of available ports, click here.
    >
    >
    > USB 1.X = 12.0 megabit per second (mbs) Full
    > Speed
    > USB 2.X = 480 megabit per second, or 40 times
    > faster
    > than 1.1.
    >
    >
    > Right click My Computer, Properties, Hardware,
    > Device
    > Manager. Under the USB Controller section
    > see if there is a red X.
    >
    >
    > Look in the Other device section (things with
    > yellow
    > question marks and red X)
    >
    > observe: Ethernet controller (with red X) who
    > cares, I
    > am wireless PCI Modem (with red X) who
    > cares, I
    > don't use it
    > USB controller (with red X) here is the
    > problem
    >
    > Or maybe this: Universal Serial Bus (USB)
    > Controller
    > (with red X)
    >
    > This means the system has the ports, but the
    > correct
    > driver is not installed. XP did not
    > come high speed drivers, but they do come in the
    > service
    > packs (SP1), so it must now be
    > installed manually.
    >
    > More FWIW information from Microsoft:
    >
    > http://www.microsoft.com/whdc/connec...faq_intro.mspx
    >
    >
    > Right click the USB Controller in the Other
    > devices
    > section with the red X in the question mark,
    > right click Properties and if it is disabled,
    > click
    > Driver and Update driver, and let it search
    > for a new driver and hopefully find it and
    > install it.
    > Things will refresh a few times.
    > The question marked red X on USB Controller will
    > go away.
    > You may be able to just enable it,
    > but I did not try this.
    >
    >
    > Now look in the Universal Serial Bus Controller
    > section
    > for something that says USB Enhanced Host
    > Controller - Enhanced is the key word which
    > means high
    > speed. If it is not there, it is just a
    > USB 2.0, but not high speed.
    >
    > After the update, there should now be at least
    > one USB
    > Enhanced Host Controller. Does this mean that
    > now ALL the USB 2.0 connections are high speed?
    > The
    > driver version for the USB device should now all
    > be 5.1.2600 or later. If not, upgrade them
    > individually
    > to the current version.
    >
    > You may (should) reboot after this to get your
    > other USB
    > device working again. My wireless connection
    > got
    > confused but I fixed it easily.
    >
    > Under USB Printing Support it shows my correct
    > printer
    > which is the thing that was complaining every
    > time I turned it on. No more complaints, always
    > was 2.0
    > but now I am now enhanced.
    >
    > It is possible to configure a check box in the
    > properties
    > on the device to never warn you about USB
    > errors.
    > Probably not a good idea.





  4. #4
    Jose Guest

    Re: The USB device can perform faster if you connect it to a HighSpeed USB 2.0 port

    On Jan 20, 11:24*am, "Twayne" <nob...@devnull.spamcop.net> wrote:
    > Since you're apparently running XP without any
    > service packs installed (ref to it being in SP1
    > and having to manually install it), I don't think
    > you'll get much valid help here, I'm afraid. *You
    > really need at least SP2 and better SP3.
    > * Sorry; that's my two cents anyway.
    >
    > Luck,
    > \
    > Twayne
    >
    > > I saw this message on my home grown system every
    > > time I
    > > turned on my USB printer. *I did not really care
    > > since I
    > > don't print much, but it was annoying. *I
    > > thought I might
    > > need a BIOS update or something. *I did some
    > > research and
    > > found maybe "bad" ideas, but then found a
    > > solution that
    > > worked for me so I copied my notes here and in
    > > the basics
    > > section so maybe it well help someone else.
    > > Sorry about
    > > the formatting of my paste.

    >
    > > Be sure to read the whole thing since you may
    > > not see
    > > things the way I did on my system.

    >
    > > Turning in a USB 2.0deviceyou might see a
    > > message that
    > > says thisdevicecanperformfaster if
    > > it was connected to a high speed USB 2.0device.

    >
    > > Maybe: The USBdevicecanperformfaster if you
    > > connect
    > > it to a High Speed USB 2.0 port.
    > > For a list of available ports, click here.

    >
    > > USB 1.X = 12.0 megabit per second (mbs) Full
    > > Speed
    > > USB 2.X = 480 *megabit per second, or 40 times
    > > faster
    > > than 1.1.

    >
    > > Right click My Computer, Properties, Hardware,
    > >Device
    > > Manager. *Under the USB Controller section
    > > see if there is a red X.

    >
    > > Look in the Otherdevicesection (things with
    > > yellow
    > > question marks and red X)

    >
    > > observe: Ethernet controller *(with red X) *who
    > > cares, I
    > > am wireless PCI Modem * * * (with red X) *who
    > > cares, I
    > > don't use it
    > > USB controller * * * (with red X) *here is the
    > > problem

    >
    > > Or maybe this: *Universal Serial Bus (USB)
    > > Controller
    > > (with red X)

    >
    > > This means the system has the ports, but the
    > > correct
    > > driver is not installed. *XP did not
    > > come high speed drivers, but they do come in the
    > > service
    > > packs (SP1), so it must now be
    > > installed manually.

    >
    > > More FWIW information from Microsoft:

    >
    > >http://www.microsoft.com/whdc/connec...faq_intro.mspx

    >
    > > Right click the USB Controller in the Other
    > > devices
    > > section with the red X in the question mark,
    > > right click Properties and if it is disabled,
    > > click
    > > Driver and Update driver, and let it search
    > > for a new driver and hopefully find it and
    > > install it.
    > > Things will refresh a few times.
    > > The question marked red X on USB Controller will
    > > go away.
    > > You may be able to just enable it,
    > > but I did not try this.

    >
    > > Now look in the Universal Serial Bus Controller
    > > section
    > > for something that says USB Enhanced Host
    > > Controller - Enhanced is the key word which
    > > means high
    > > speed. *If it is not there, it is just a
    > > USB 2.0, but not high speed.

    >
    > > After the update, there should now be at least
    > > one USB
    > > Enhanced Host Controller. *Does this mean that
    > > now ALL the USB 2.0 connections are high speed?
    > > The
    > > driver version for the USBdeviceshould now all
    > > be 5.1.2600 or later. *If not, upgrade them
    > > individually
    > > to the current version.

    >
    > > You may (should) reboot after this to get your
    > > other USB
    > >deviceworking again. *My wireless connection
    > > got
    > > confused but I fixed it easily.

    >
    > > Under USB Printing Support it shows my correct
    > > printer
    > > which is the thing that was complaining every
    > > time I turned it on. *No more complaints, always
    > > was 2.0
    > > but now I am now enhanced.

    >
    > > It is possible to configure a check box in the
    > > properties
    > > on thedeviceto never warn you about USB
    > > errors.
    > > Probably not a good idea.


    Huh? WHy do you think I am running XP with no service packs? The
    mere idea is foreign to me.

    I am running XP SP3 and everything is up to date as far as I/Microsoft
    know.

    My reference to SP1 was from reading about this problem on the
    Microsoft pages. There is a note in their stuff that says the
    enhanced driver was not in straight XP, but was in SP1. The enhanced
    driver does not get installed or updated automatically when you
    install SP1. I don't know and really don't care why; it is their
    problem and they said so.

    It reads that if you want the enhanced driver, you have to update it
    manually which is what worked for me. Maybe it should have gotten
    updated automatically when I installed SP1, SP2, SP3 or with automatic
    updates, but it did not for me. Maybe it works for you. If you buy a
    system with XP installed for you they said it will probably already be
    installed. My laptop is fine, but it came that way. My desktop was
    not fine, but I built it from scratch.

    Anyway, this has gotten rid of the annoying message on two other
    homegrown XP SP3 computers around me so far, so maybe it will work for
    someone else out there.

    I just saw this in a lot of searches, but there was no "fix". The
    fixes I read were: live with it, turn off the message, you have a bad
    cable...

  5. #5
    M.I.5¾ Guest

    Re: The USB device can perform faster if you connect it to a High Speed USB 2.0 port


    "Twayne" <nobody@devnull.spamcop.net> wrote in message
    news:ujz8HuxeJHA.5048@TK2MSFTNGP05.phx.gbl...
    > Since you're apparently running XP without any service packs installed
    > (ref to it being in SP1 and having to manually install it), I don't think
    > you'll get much valid help here, I'm afraid. You really need at least SP2
    > and better SP3.
    > Sorry; that's my two cents anyway.
    >


    USB2 drivers were included in Windows XP Service Pack 2. AFAIK it is not
    possible to use USB2 with any earlier version (though I believe 3rd party
    drivers for some 3rd party cards will work as they provide the necessary
    support).




  6. #6
    smlunatick Guest

    Re: The USB device can perform faster if you connect it to a HighSpeed USB 2.0 port

    On Jan 21, 11:23*am, Jose <jose_e...@yahoo.com> wrote:
    > On Jan 20, 11:24*am, "Twayne" <nob...@devnull.spamcop.net> wrote:
    >
    >
    >
    > > Since you're apparently running XP without any
    > > service packs installed (ref to it being in SP1
    > > and having to manually install it), I don't think
    > > you'll get much valid help here, I'm afraid. *You
    > > really need at least SP2 and better SP3.
    > > * Sorry; that's my two cents anyway.

    >
    > > Luck,
    > > \
    > > Twayne

    >
    > > > I saw this message on my home grown system every
    > > > time I
    > > > turned on my USB printer. *I did not really care
    > > > since I
    > > > don't print much, but it was annoying. *I
    > > > thought I might
    > > > need a BIOS update or something. *I did some
    > > > research and
    > > > found maybe "bad" ideas, but then found a
    > > > solution that
    > > > worked for me so I copied my notes here and in
    > > > the basics
    > > > section so maybe it well help someone else.
    > > > Sorry about
    > > > the formatting of my paste.

    >
    > > > Be sure to read the whole thing since you may
    > > > not see
    > > > things the way I did on my system.

    >
    > > > Turning in a USB 2.0deviceyou might see a
    > > > message that
    > > > says thisdevicecanperformfaster if
    > > > it was connected to a high speed USB 2.0device.

    >
    > > > Maybe: The USBdevicecanperformfaster if you
    > > > connect
    > > > it to a High Speed USB 2.0 port.
    > > > For a list of available ports, click here.

    >
    > > > USB 1.X = 12.0 megabit per second (mbs) Full
    > > > Speed
    > > > USB 2.X = 480 *megabit per second, or 40 times
    > > > faster
    > > > than 1.1.

    >
    > > > Right click My Computer, Properties, Hardware,
    > > >Device
    > > > Manager. *Under the USB Controller section
    > > > see if there is a red X.

    >
    > > > Look in the Otherdevicesection (things with
    > > > yellow
    > > > question marks and red X)

    >
    > > > observe: Ethernet controller *(with red X) *who
    > > > cares, I
    > > > am wireless PCI Modem * * * (with red X) *who
    > > > cares, I
    > > > don't use it
    > > > USB controller * * * (with red X) *here is the
    > > > problem

    >
    > > > Or maybe this: *Universal Serial Bus (USB)
    > > > Controller
    > > > (with red X)

    >
    > > > This means the system has the ports, but the
    > > > correct
    > > > driver is not installed. *XP did not
    > > > come high speed drivers, but they do come in the
    > > > service
    > > > packs (SP1), so it must now be
    > > > installed manually.

    >
    > > > More FWIW information from Microsoft:

    >
    > > >http://www.microsoft.com/whdc/connec...faq_intro.mspx

    >
    > > > Right click the USB Controller in the Other
    > > > devices
    > > > section with the red X in the question mark,
    > > > right click Properties and if it is disabled,
    > > > click
    > > > Driver and Update driver, and let it search
    > > > for a new driver and hopefully find it and
    > > > install it.
    > > > Things will refresh a few times.
    > > > The question marked red X on USB Controller will
    > > > go away.
    > > > You may be able to just enable it,
    > > > but I did not try this.

    >
    > > > Now look in the Universal Serial Bus Controller
    > > > section
    > > > for something that says USB Enhanced Host
    > > > Controller - Enhanced is the key word which
    > > > means high
    > > > speed. *If it is not there, it is just a
    > > > USB 2.0, but not high speed.

    >
    > > > After the update, there should now be at least
    > > > one USB
    > > > Enhanced Host Controller. *Does this mean that
    > > > now ALL the USB 2.0 connections are high speed?
    > > > The
    > > > driver version for the USBdeviceshould now all
    > > > be 5.1.2600 or later. *If not, upgrade them
    > > > individually
    > > > to the current version.

    >
    > > > You may (should) reboot after this to get your
    > > > other USB
    > > >deviceworking again. *My wireless connection
    > > > got
    > > > confused but I fixed it easily.

    >
    > > > Under USB Printing Support it shows my correct
    > > > printer
    > > > which is the thing that was complaining every
    > > > time I turned it on. *No more complaints, always
    > > > was 2.0
    > > > but now I am now enhanced.

    >
    > > > It is possible to configure a check box in the
    > > > properties
    > > > on thedeviceto never warn you about USB
    > > > errors.
    > > > Probably not a good idea.

    >
    > Huh? *WHy do you think I am running XP with no service packs? *The
    > mere idea is foreign to me.
    >
    > I am running XP SP3 and everything is up to date as far as I/Microsoft
    > know.
    >
    > My reference to SP1 was from reading about this problem on the
    > Microsoft pages. *There is a note in their stuff that says the
    > enhanced driver was not in straight XP, but was in SP1. *The enhanced
    > driver does not get installed or updated automatically when you
    > install SP1. *I don't know and really don't care why; it is their
    > problem and they said so.
    >
    > It reads that if you want the enhanced driver, you have to update it
    > manually which is what worked for me. *Maybe it should have gotten
    > updated automatically when I installed SP1, SP2, SP3 or with automatic
    > updates, but it did not for me. *Maybe it works for you. *If you buy a
    > system with XP installed for you they said it will probably already be
    > installed. *My laptop is fine, but it came that way. *My desktop was
    > not fine, but I built it from scratch.
    >
    > Anyway, this has gotten rid of the annoying message on two other
    > homegrown XP SP3 computers around me so far, so maybe it will work for
    > someone else out there.
    >
    > I just saw this in a lot of searches, but there was no "fix". *The
    > fixes I read were: *live with it, turn off the message, you have a bad
    > cable...


    If the enhanced USB controller does not show up in your Device
    Manager, your PC definitely does not have a USB 2 controller. USB 2
    requires the USB 2 "hardware" and not just only the drivers.

  7. #7
    Anna Guest

    Re: The USB device can perform faster if you connect it to a High Speed USB 2.0 port


    > "Twayne" <nobody@devnull.spamcop.net> wrote in message
    > news:ujz8HuxeJHA.5048@TK2MSFTNGP05.phx.gbl...
    >> Since you're apparently running XP without any service packs installed
    >> (ref to it being in SP1 and having to manually install it), I don't think
    >> you'll get much valid help here, I'm afraid. You really need at least
    >> SP2 and better SP3.
    >> Sorry; that's my two cents anyway.



    "Jose" <jose_ease@yahoo.com> wrote in message
    news:3d085583-ee0e-4bf8-a6a9-a02f0c331d5d@q35g2000vbi.googlegroups.com...
    Huh? WHy do you think I am running XP with no service packs? The
    mere idea is foreign to me.

    I am running XP SP3 and everything is up to date as far as I/Microsoft
    know.

    My reference to SP1 was from reading about this problem on the
    Microsoft pages. There is a note in their stuff that says the
    enhanced driver was not in straight XP, but was in SP1. The enhanced
    driver does not get installed or updated automatically when you
    install SP1. I don't know and really don't care why; it is their
    problem and they said so.

    It reads that if you want the enhanced driver, you have to update it
    manually which is what worked for me. Maybe it should have gotten
    updated automatically when I installed SP1, SP2, SP3 or with automatic
    updates, but it did not for me. Maybe it works for you. If you buy a
    system with XP installed for you they said it will probably already be
    installed. My laptop is fine, but it came that way. My desktop was
    not fine, but I built it from scratch.

    Anyway, this has gotten rid of the annoying message on two other
    homegrown XP SP3 computers around me so far, so maybe it will work for
    someone else out there.

    I just saw this in a lot of searches, but there was no "fix". The
    fixes I read were: live with it, turn off the message, you have a bad
    cable...


    "M.I.5¾" <no.one@no.where.NO_SPAM.co.uk> wrote in message
    news:49770214$1_1@glkas0286.greenlnk.net...
    > USB2 drivers were included in Windows XP Service Pack 2. AFAIK it is not
    > possible to use USB2 with any earlier version (though I believe 3rd party
    > drivers for some 3rd party cards will work as they provide the necessary
    > support).



    Actually support for the USB 2.0 interface was supposed to be provided in
    SP1. However we've encountered a number of situations similar to Jose's
    (even when the system contained SP2) when the "HI-SPEED USB Device Plugged
    into non-HI-SPEED USB Hub" and then the "There are no HI-SPEED USB host
    controllers installed on this computer" messages appeared. Yet we were
    working with a motherboard that supported the USB 2.0 protocol.

    We found in a number of instances that it was necessary to install an
    auxiliary controller driver provided by the motherboard's manufacturer. In
    some instances a BIOS upgrade resolved the problem. Anyway, (as far as I can
    recall) it's not something we've run into with motherboard's manufactured
    during the past (approx)four years or so. And as best as I can recall when
    the problem did arise it invariably involved an NVIDIA chipset (not an Intel
    one).
    Anna



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