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Thread: Folder options missing

  1. #1
    Join Date
    Jul 2006
    Posts
    286

    Folder options missing

    I am running Windows XP SP2 and lost the option to View Filetypes. There were many ways to access it, like for example, double click My computer and under tools there was a 4th option, but now there are 3 options which are Disconnect network drive, Synchronise and Map Network Drive. I was also using Windows Explorer and tools to get to it. Can anyone please help me out? Thanks.

  2. #2
    Join Date
    Sep 2005
    Posts
    179
    I cannot say for sure how did this happen but you can still be able to access the menu via control panel. After that open Control Panel and then click on Folder Options. Now, try to select the View tab and under Advanced Settings, uncheck the box marked "Hide extensions for known file types". Hope this helps.

  3. #3
    Join Date
    Jul 2006
    Posts
    286

    Re: Folder options missing

    Thanks for the reply, I was hoping for sure that it might be done through the Control Panel, except I dont have a 'Folder Options' icon there as well.

  4. #4
    Join Date
    Jul 2006
    Posts
    286
    I have solved this issue now, I actually had a remote Trojan although the computer had Trend Micro Antivirus fully updated. After downloading the Trojan Remover 6.7.4 with database 7221 it properly identifies the Windows Registry keys and with a single scan the issue is removed once and for all. Thanks.

  5. #5
    Join Date
    Jan 2006
    Posts
    4,224

    Re: Folder options missing

    Did you restart your computer after running that fix? Is Folder Options actually listed in the Tools menu in Windows Explorer? Is it listed in your Control Panel?

    You could download the free tool called Remove Restrictions Tool (RRT) by searching on google.

    Make sure you boot in to Safe Mode to use Remove Restrictions Tool (RRT).

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