windows could not start because the following file is missing or corrupt:<windows root>\system32\ntoskrnl.exe.

[cofferr]

My daughter has a Compaq Presario windows 98 with a AMD Athlon processor and 128MB ram. It was upgraded to a windows XP that was given to her for school use. The computer stays at her mothers house. My daughter was out for the weekend (someone may have unpluged and pluged it back in making the computer to turn on) and when she came home it was on with a black screen and white letters saying the following:

Windows could not start because the following file is missing or corrupt:
<windows root>\system32\ntoskrnl.exe.
Please re-install a copy of the above file.

My daughter has school and personal information also family pictures stored on this computer, she would like to save or restore the hard drive if at all possible, i do not have a restore disk or anything for this computer.

Can anyone PLEASE help me fix this problem.

cofferr wrote:

> My daughter has a Compaq Presario windows 98 with a AMD Athlon processor
> and 128MB ram. It was upgraded to a windows XP that was given to her for
> school use. The computer stays at her mothers house. My daughter was out
> for the weekend (someone may have unpluged and pluged it back in making
> the computer to turn on) and when she came home it was on with a black
> screen and white letters saying the following:
>
> Windows could not start because the following file is missing or
> corrupt:
> <windows root>\system32\ntoskrnl.exe.
> Please re-install a copy of the above file.
>
> My daughter has school and personal information also family pictures
> stored on this computer, she would like to save or restore the hard
> drive if at all possible, i do not have a restore disk or anything for
> this computer.
>
> Can anyone PLEASE help me fix this problem.

http://support.microsoft.com/kb/315341

cofferr <cofferr.3gyj3c@DoNotSpam.com> wrote in
news:cofferr.3gyj3c@DoNotSpam.com:

>
> My daughter has a Compaq Presario windows 98 with a AMD Athlon
> processor and 128MB ram. It was upgraded to a windows XP that was
> given to her for school use. The computer stays at her mothers
> house. My daughter was out for the weekend (someone may have
> unpluged and pluged it back in making the computer to turn on) and
> when she came home it was on with a black screen and white letters
> saying the following:
>
> Windows could not start because the following file is missing or
> corrupt:
> <windows root>\system32\ntoskrnl.exe.
> Please re-install a copy of the above file.
>
> My daughter has school and personal information also family
> pictures stored on this computer, she would like to save or
> restore the hard drive if at all possible, i do not have a restore
> disk or anything for this computer.
>
> Can anyone PLEASE help me fix this problem.
>
>

First, boot the machine from a free Live Linux CD/DVD such as Knoppix.
This will enable you to back up your files via network or USB Drive.
After backing up files, you can try to replace the file, reinstall
Windows (if you can find or order a CD), or take the computer to be
repaired.

<http://www.knopper.net/knoppix/index-en.html>

HTH,
John

[superbitch_44@yahoo.]

i have a dell and it has a message that comes on about the missing system and i need to know how to get what i need to download to a disk to put it back in my computer...PLEASE HELP ME!!!!!! And i'm not on the internet at my home so that is why i asked if there is a link to download on a disk..