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Thread: Offline files - The parameter is incorrect

  1. #1
    Join Date
    Nov 2005
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    114

    Offline files - The parameter is incorrect

    There is a user that worked offline all week, his work is important and it will be hard to do it again. I am getting that error when he is trying to synchronize on my network that the parameter is incorrect. He is running Windows XP SP2. I have checked some answers from the below link but that doesnt work:
    http://support.microsoft.com/kb/230738

    Can anyone tell me how to recover from that error other than just clearing the cache? Thanks

  2. #2
    Join Date
    Nov 2005
    Posts
    1,323

    RE: Offline files - The parameter is incorrect

    Check the below articles to solve your issue:

    Features and functions in version 1.1 of the Client-Side Caching Command-Line Options command-line tool

    http://support.microsoft.com/kb/884739

    http://blogs.msdn.com/jonathanh/arch...ine-files.aspx

    Also what is the value set to in the right pane window in this key - HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\NetCache=

  3. #3
    Join Date
    Nov 2005
    Posts
    114

    RE: Offline files - The parameter is incorrect

    Thanks for the reply, the NetCache was not found under HKEY_Current_User but under HKEY_Local_Machine and the value for that key was Default / REG_SZ / Value not set.

  4. #4
    Join Date
    Nov 2005
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    403

    RE: Offline files - The parameter is incorrect

    I found some answer for this problem at - http://blogs.msdn.com/b/jonathanh/ar...16/354049.aspx. Although the welcome screen and fast user switching were off/disabled, the all important registry key had not been changed. The below key was still set to '1' when I changed it to '0' offline files stopped unchecking itself after every restart:

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "AllowMultipleTSSessions"=dword:00000000


    Also check "Office Documents Are Synchronized to an Offline Share Automatically"
    http://support.microsoft.com/kb/817275

  5. #5
    Join Date
    Nov 2005
    Posts
    114

    RE: Offline files - The parameter is incorrect

    Thanks for the solution, I will try out the method and run the command and see if it works fine or not.

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