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Thread: Can't open printer and fax folder in control panel

  1. #1
    Join Date
    Nov 2005
    Posts
    103

    Can't open printer and fax folder in control panel

    Hi,
    I am running Windows XP with plenty of ram. Everything is working fine except if I go to Control Panel > printers and fax and then I click on the folder icon, it will not open and it freezes the control panel and I have to use task manager to shut the control panel down. All the other folders in the control panel open fine. Can anyone tell me how to solve this issue? Thanks

  2. #2
    Join Date
    Sep 2005
    Posts
    1,481

    Re: Can't open printer and fax folder in control panel

    You can try to use System Restore to go back to a time when it did open, once you can get into that, uninstall and reinstall the printer from your computer.

  3. #3
    Join Date
    Nov 2005
    Posts
    103

    RE: Can't open printer and fax folder in control panel

    Thanks for that, I will give that a try and see if it helps.

  4. #4
    Join Date
    Nov 2005
    Posts
    103

    RE: Can't open printer and fax folder in control panel

    Alright, so I followed it and it seems to work for a while and then I was getting a spooler error and lost everything again. It is going to be quicker and less stressful to format the computer. Thanks

  5. #5
    Join Date
    Oct 2005
    Posts
    2,358

    Re: Can't open printer and fax folder in control panel

    The spoolers are almost caused by the corrupted printer drivers. You can try to uninstall and reinstall the printer correctly.

  6. #6
    Join Date
    Jan 2011
    Posts
    1

    Re: Can't open printer and fax folder in control panel

    What happened:
    Spooler service is down for some reason, it happens sometime on my HP laptop when breaks out of docking station...
    What to do:
    Mate, You need to fire up services
    Either run C:\WINDOWS\system32\mmc.exe + Open file services.msc
    or directly run C:\WINDOWS\system32\services.msc
    now please find (typing p will do the trick) Print Spooler service and restart it
    NOTE - Application (office, etc.) in need of printing needs also to be reopen as it did not detect spooler when fired up, and cannot yet print.

    You are back in business.

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