Results 1 to 4 of 4

Thread: Can't reinstall DirectX

  1. #1
    Join Date
    Sep 2005
    Posts
    138

    Can't reinstall DirectX

    I am trying to install game on Windows XP and if I am getting to the Directx install, then it fails/ So I am running it manually, but still I get the below errors:

    Installing components.
    Installing...
    An internal system error occurred.
    Please refer to DXError.log and DirectX.log in your Windows folder to determine problem.

    When I checked in the dxdiag then it tells me that gcdef.dll is an older version and could cause issues. So, when I search for same problems over the net then I can only get the suggestions to shutdown in msconfig and all non-MS services and restart and reinstall. That will not work though. So does anyone have any solutions?

    DXError.log:

    [12/29/08 22:03:44] module: dxupdate(Jul 20 2007), file: dxupdate.cpp,
    line: 189, function: GetDXVersion

    Failed API: RegQueryValueEx()
    Error: (2) - The system cannot find the file specified.


    --------------------
    [12/29/08 22:03:44] module: dxupdate(Jul 20 2007), file: dxupdate.cpp,
    line: 4740, function: DirectXUpdateGetSetupInformation

    GetDXVersion() failed.

    --------------------
    [12/29/08 22:03:44] module: dsetup32(Jul 20 2007), file: dxupdate.cpp,
    line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [12/29/08 22:03:44] module: dsetup32(Jul 20 2007), file: setup.cpp,
    line: 1701, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [12/29/08 22:03:58] module: dxupdate(Mar 5 2008), file: dxupdate.cpp,
    line: 189, function: GetDXVersion

    Failed API: RegQueryValueEx()
    Error: (2) - The system cannot find the file specified.

  2. #2
    Join Date
    Jan 2006
    Posts
    830

    Re: Can't reinstall DirectX

    You can try to download the Correct DirectX 9 "Logo Error" from here and see if that helps.

  3. #3
    Join Date
    Sep 2005
    Posts
    138

    Re: Can't reinstall DirectX

    Thanks for responding, but I installed the .reg and restarted, but when I run the DirectX setup then I am getting:
    "Installing Components...
    Searching for updated DirectX Runtime Components..."
    and then "An internal system error occurred..."

    [12/30/08 15:26:01] module: dxupdate(Jul 20 2007), file: dxupdate.cpp,
    line: 189, function: GetDXVersion

    Failed API: RegQueryValueEx()
    Error: (2) - The system cannot find the file specified.

    Current DirectX may be a older version which does not have the version value in the registry.

  4. #4
    Join Date
    May 2006
    Posts
    976

    Re: Can't reinstall DirectX

    If you want to resolve this issue, download and install the latest version of DirectX. For more information about how to obtain the latest version of DirectX, click the following article number to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/179113

Similar Threads

  1. Directx 11 Should not be used
    By Eashta^devata in forum Windows Software
    Replies: 6
    Last Post: 07-09-2011, 11:27 PM
  2. DirectX 11
    By Mastermind in forum Reviews
    Replies: 1
    Last Post: 20-05-2011, 08:08 AM
  3. DirectX 9 and DirectX 10 support for crysis 2
    By The$Tourist in forum Video Games
    Replies: 5
    Last Post: 26-03-2011, 10:39 AM
  4. Downgrade Directx 10 to Directx 9
    By BALLARI in forum Operating Systems
    Replies: 3
    Last Post: 21-08-2009, 10:39 AM
  5. Replies: 2
    Last Post: 08-04-2009, 02:01 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,713,996,648.18027 seconds with 17 queries