No internet connection and no IP address.

[Miss.Lara]

My computer crashed last night so I installed Windows XP again.. and
when I was all done I couldn't go online or find an internet
connection.
When I go to "Run". I type in "cmd" and then write "ipconfig" but
nothing shows up and my IP should show up.. but all I get is "Windows
IP Configuration" and I'm not sure what to do.
When I try to install the router from the CD.. it says that the
Ethernet doesn't work and it is actually working properly so I'm not
sure what's going on.

Can anyone please help??




--
Miss.Lara

[neil]

Have you re-installed the ethernet drivers, either from the motherboard
manufacturer or the network card supplier. What does device manager show,
are all devices working correctly.
Neil
"Miss.Lara" <Miss.Lara.2da4d4e@pcbanter.net> wrote in message
news:Miss.Lara.2da4d4e@pcbanter.net...
>
> My computer crashed last night so I installed Windows XP again.. and
> when I was all done I couldn't go online or find an internet
> connection.
> When I go to "Run". I type in "cmd" and then write "ipconfig" but
> nothing shows up and my IP should show up.. but all I get is "Windows
> IP Configuration" and I'm not sure what to do.
> When I try to install the router from the CD.. it says that the
> Ethernet doesn't work and it is actually working properly so I'm not
> sure what's going on.
>
> Can anyone please help??
>
>
>
>
> --
> Miss.Lara

[Miss.Lara]

It is all working properly.. at least it shows so.
I don't know how to download the Ethernet drivers.. but I think that's
the problem because it won't read it..

neil;3163412 Wrote:
> Have you re-installed the ethernet drivers, either from the motherboard
>
> manufacturer or the network card supplier. What does device manager
> show,
> are all devices working correctly.
> Neil
> "Miss.Lara" Miss.Lara.2da4d4e@pcbanter.net wrote in message
> news:Miss.Lara.2da4d4e@pcbanter.net...-
>
> My computer crashed last night so I installed Windows XP again.. and
> when I was all done I couldn't go online or find an internet
> connection.
> When I go to "Run". I type in "cmd" and then write "ipconfig" but
> nothing shows up and my IP should show up.. but all I get is "Windows
> IP Configuration" and I'm not sure what to do.
> When I try to install the router from the CD.. it says that the
> Ethernet doesn't work and it is actually working properly so I'm not
> sure what's going on.
>
> Can anyone please help??
>
>
>
>
> --
> Miss.Lara -




--
Miss.Lara

[Brian A.]

"Miss.Lara" <Miss.Lara.2da4d4e@pcbanter.net> wrote in message news:Miss.Lara.2da4d4e@pcbanter.net...

>
> My computer crashed last night so I installed Windows XP again.. and
> when I was all done I couldn't go online or find an internet
> connection.
> When I go to "Run". I type in "cmd" and then write "ipconfig" but
> nothing shows up and my IP should show up.. but all I get is "Windows
> IP Configuration" and I'm not sure what to do.
> When I try to install the router from the CD.. it says that the
> Ethernet doesn't work and it is actually working properly so I'm not
> sure what's going on.
>
> Can anyone please help??
>
>
>
>
> --
> Miss.Lara


Did you re-setup IE or what ever browser you use to connect through your ISP? If not, you need to.
Did you reinstall your NIC drivers? If yes, what's the reported status in the properties of Device Manager > Network Adapters?

To troubleshoot:
Right click My Network Places on the Desktop.
Click Properties.
Right click Local Area Connection.
Click Properties.

Under "This connection uses....."
Click "Client for MS Networks".
Click Properties.
Select "Windows Locator" from the dropdown box, if disabled skip.
Click Ok.

Scroll to and select Internet Protocol (TCP/IP).
Click Properties.

Under the General tab make sure "Obtain an IP address automatically" is selected.
Click the Advanced button.

Under the DNS tab:
Selected "Append Primary and Parent DNS suffixes.
Register this connections address in DNS"

Under the WINS tab > NetBIOS:
Selected Default.
Ok out of MNP.
Reboot if required.

Test connectivity:
Open a command prompt, click Start > Run, type in: cmd and press Enter.
At the prompt type each command below and press Enter after each.
**Note: Command noted by =, Space noted by ^. Do not type the = or ^.

=ping ^ 192.168.1.1 *Routers IP, change as necessary.
If it times out then there is no communication between the router and machine.
If not then the machine communicates with the router.

=ping ^ google.com
If it times out then there is no connection to the net.
If not then net connection is established and all is well.

ping 127.0.0.1
If it fails it may be a TCP/IP stack problem.

Ping each computer from the other using the UNC:
=ping ^ computername
If it fails either way there's an IP or Name resolution problem.

If pinging times out on any address, check if the machines IP is correct along with other settings.
= ipconfig ^ /all
If anything isn't correct, at the prompt type and press Enter after each command:

=ipconfig ^ /release
=ipconfig ^ /flushdns
=ipconfig ^ /renew
=ipconfig ^ /registerdns
=exit
If that fails reopen the command prompt, run /release and /flushdns only and exit.

Shut down the machine(s).
Pull the power from the router.
Pull the power from the modem.
Wait approx 30 secs.
Apply power to the modem and wait for it to finish synchronizing with the cable.
Apply power to the router and wait for it to finish synchronizing with the modem.
Power up the machine(s).
The machine(s) should now be assigned a new IP from the router.
Run ipconfig or attempt net connection to test

--

Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

[Miss.Lara]

See.. I can't do none of that.. because I don't have a local internet
connection to begin with..

Brian A.;3163441 Wrote:
> "Miss.Lara" Miss.Lara.2da4d4e@pcbanter.net wrote in message
> news:Miss.Lara.2da4d4e@pcbanter.net...
> -
>
> My computer crashed last night so I installed Windows XP again.. and
> when I was all done I couldn't go online or find an internet
> connection.
> When I go to "Run". I type in "cmd" and then write "ipconfig" but
> nothing shows up and my IP should show up.. but all I get is "Windows
> IP Configuration" and I'm not sure what to do.
> When I try to install the router from the CD.. it says that the
> Ethernet doesn't work and it is actually working properly so I'm not
> sure what's going on.
>
> Can anyone please help??
>
>
>
>
> --
> Miss.Lara
> -
>
> Did you re-setup IE or what ever browser you use to connect through
> your ISP? If not, you need to.
> Did you reinstall your NIC drivers? If yes, what's the reported status
> in the properties of Device Manager Network Adapters?
>
> To troubleshoot:
> Right click My Network Places on the Desktop.
> Click Properties.
> Right click Local Area Connection.
> Click Properties.
>
> Under "This connection uses....."
> Click "Client for MS Networks".
> Click Properties.
> Select "Windows Locator" from the dropdown box, if disabled skip.
> Click Ok.
>
> Scroll to and select Internet Protocol (TCP/IP).
> Click Properties.
>
> Under the General tab make sure "Obtain an IP address automatically" is
> selected.
> Click the Advanced button.
>
> Under the DNS tab:
> Selected "Append Primary and Parent DNS suffixes.
> Register this connections address in DNS"
>
> Under the WINS tab NetBIOS:
> Selected Default.
> Ok out of MNP.
> Reboot if required.
>
> Test connectivity:
> Open a command prompt, click Start Run, type in: cmd and press
> Enter.
> At the prompt type each command below and press Enter after each.
> **Note: Command noted by =, Space noted by ^. Do not type the = or
> ^.
>
> =ping ^ 192.168.1.1 *Routers IP, change as necessary.
> If it times out then there is no communication between the router and
> machine.
> If not then the machine communicates with the router.
>
> =ping ^ google.com
> If it times out then there is no connection to the net.
> If not then net connection is established and all is well.
>
> ping 127.0.0.1
> If it fails it may be a TCP/IP stack problem.
>
> Ping each computer from the other using the UNC:
> =ping ^ computername
> If it fails either way there's an IP or Name resolution problem.
>
> If pinging times out on any address, check if the machines IP is
> correct along with other settings.
> = ipconfig ^ /all
> If anything isn't correct, at the prompt type and press Enter after
> each command:
>
> =ipconfig ^ /release
> =ipconfig ^ /flushdns
> =ipconfig ^ /renew
> =ipconfig ^ /registerdns
> =exit
> If that fails reopen the command prompt, run /release and /flushdns
> only and exit.
>
> Shut down the machine(s).
> Pull the power from the router.
> Pull the power from the modem.
> Wait approx 30 secs.
> Apply power to the modem and wait for it to finish synchronizing with
> the cable.
> Apply power to the router and wait for it to finish synchronizing with
> the modem.
> Power up the machine(s).
> The machine(s) should now be assigned a new IP from the router.
> Run ipconfig or attempt net connection to test
>
> --
>
> Brian A. Sesko { MS MVP_Windows Desktop User Experience }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375




--
Miss.Lara

[John John (MVP)]

It won't read what?

John

Miss.Lara wrote:

> It is all working properly.. at least it shows so.
> I don't know how to download the Ethernet drivers.. but I think that's
> the problem because it won't read it..
>
> neil;3163412 Wrote:
>
>>Have you re-installed the ethernet drivers, either from the motherboard
>>
>>manufacturer or the network card supplier. What does device manager
>>show,
>>are all devices working correctly.
>>Neil
>>"Miss.Lara" Miss.Lara.2da4d4e@pcbanter.net wrote in message
>>news:Miss.Lara.2da4d4e@pcbanter.net...-
>>
>>My computer crashed last night so I installed Windows XP again.. and
>>when I was all done I couldn't go online or find an internet
>>connection.
>>When I go to "Run". I type in "cmd" and then write "ipconfig" but
>>nothing shows up and my IP should show up.. but all I get is "Windows
>>IP Configuration" and I'm not sure what to do.
>>When I try to install the router from the CD.. it says that the
>>Ethernet doesn't work and it is actually working properly so I'm not
>>sure what's going on.
>>
>>Can anyone please help??
>>
>>
>>
>>
>>--
>>Miss.Lara -
>
>
>
>
>

[neil]

So what you're saying is that everything appears ok in device manager, is
that right.?
What type of connection are you on, ADSL or cable, is the router part of the
modem or are they separate. If they are separate then connect the modem
direct to the PC. (or are you using wireless)

Neil
"Miss.Lara" <Miss.Lara.2da696e@pcbanter.net> wrote in message
news:Miss.Lara.2da696e@pcbanter.net...
>
> It is all working properly.. at least it shows so.
> I don't know how to download the Ethernet drivers.. but I think that's
> the problem because it won't read it..
>
> neil;3163412 Wrote:
>> Have you re-installed the ethernet drivers, either from the motherboard
>>
>> manufacturer or the network card supplier. What does device manager
>> show,
>> are all devices working correctly.
>> Neil
>> "Miss.Lara" Miss.Lara.2da4d4e@pcbanter.net wrote in message
>> news:Miss.Lara.2da4d4e@pcbanter.net...-
>>
>> My computer crashed last night so I installed Windows XP again.. and
>> when I was all done I couldn't go online or find an internet
>> connection.
>> When I go to "Run". I type in "cmd" and then write "ipconfig" but
>> nothing shows up and my IP should show up.. but all I get is "Windows
>> IP Configuration" and I'm not sure what to do.
>> When I try to install the router from the CD.. it says that the
>> Ethernet doesn't work and it is actually working properly so I'm not
>> sure what's going on.
>>
>> Can anyone please help??
>>
>>
>>
>>
>> --
>> Miss.Lara -
>
>
>
>
> --
> Miss.Lara

[John John (MVP)]

Did you try running the Internet Connection Wizard?

John

Miss.Lara wrote:

> See.. I can't do none of that.. because I don't have a local internet
> connection to begin with..
>
> Brian A.;3163441 Wrote:
>
>>"Miss.Lara" Miss.Lara.2da4d4e@pcbanter.net wrote in message
>>news:Miss.Lara.2da4d4e@pcbanter.net...
>>-
>>
>>My computer crashed last night so I installed Windows XP again.. and
>>when I was all done I couldn't go online or find an internet
>>connection.
>>When I go to "Run". I type in "cmd" and then write "ipconfig" but
>>nothing shows up and my IP should show up.. but all I get is "Windows
>>IP Configuration" and I'm not sure what to do.
>>When I try to install the router from the CD.. it says that the
>>Ethernet doesn't work and it is actually working properly so I'm not
>>sure what's going on.
>>
>>Can anyone please help??
>>
>>
>>
>>
>>--
>>Miss.Lara
>>-
>>
>>Did you re-setup IE or what ever browser you use to connect through
>>your ISP? If not, you need to.
>>Did you reinstall your NIC drivers? If yes, what's the reported status
>>in the properties of Device Manager Network Adapters?
>>
>>To troubleshoot:
>>Right click My Network Places on the Desktop.
>>Click Properties.
>>Right click Local Area Connection.
>>Click Properties.
>>
>>Under "This connection uses....."
>>Click "Client for MS Networks".
>>Click Properties.
>>Select "Windows Locator" from the dropdown box, if disabled skip.
>>Click Ok.
>>
>>Scroll to and select Internet Protocol (TCP/IP).
>>Click Properties.
>>
>>Under the General tab make sure "Obtain an IP address automatically" is
>>selected.
>>Click the Advanced button.
>>
>>Under the DNS tab:
>>Selected "Append Primary and Parent DNS suffixes.
>>Register this connections address in DNS"
>>
>>Under the WINS tab NetBIOS:
>>Selected Default.
>>Ok out of MNP.
>>Reboot if required.
>>
>>Test connectivity:
>>Open a command prompt, click Start Run, type in: cmd and press
>>Enter.
>>At the prompt type each command below and press Enter after each.
>>**Note: Command noted by =, Space noted by ^. Do not type the = or
>>^.
>>
>>=ping ^ 192.168.1.1 *Routers IP, change as necessary.
>>If it times out then there is no communication between the router and
>>machine.
>>If not then the machine communicates with the router.
>>
>>=ping ^ google.com
>>If it times out then there is no connection to the net.
>>If not then net connection is established and all is well.
>>
>>ping 127.0.0.1
>>If it fails it may be a TCP/IP stack problem.
>>
>>Ping each computer from the other using the UNC:
>>=ping ^ computername
>>If it fails either way there's an IP or Name resolution problem.
>>
>>If pinging times out on any address, check if the machines IP is
>>correct along with other settings.
>>= ipconfig ^ /all
>>If anything isn't correct, at the prompt type and press Enter after
>>each command:
>>
>>=ipconfig ^ /release
>>=ipconfig ^ /flushdns
>>=ipconfig ^ /renew
>>=ipconfig ^ /registerdns
>>=exit
>>If that fails reopen the command prompt, run /release and /flushdns
>>only and exit.
>>
>>Shut down the machine(s).
>>Pull the power from the router.
>>Pull the power from the modem.
>>Wait approx 30 secs.
>>Apply power to the modem and wait for it to finish synchronizing with
>>the cable.
>>Apply power to the router and wait for it to finish synchronizing with
>>the modem.
>>Power up the machine(s).
>>The machine(s) should now be assigned a new IP from the router.
>>Run ipconfig or attempt net connection to test
>>
>>--
>>
>>Brian A. Sesko { MS MVP_Windows Desktop User Experience }
>>Conflicts start where information lacks.
>>http://basconotw.mvps.org/
>>
>>Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
>>How to ask a question: http://support.microsoft.com/kb/555375
>
>
>
>
>