XP Home sp3 "access is denied"

Morning Everyone,

Newbie here.

Okay......so sp3 won't finish it's install, and shows the error "access
is denied."

I read Article 949377 and did resolution methods 1 and 2 (this one made
me very nervous). I tried installing it in safe mode and it won't do it
there either.I then tried method #3 but I don't have an entry in System
Restore named Guided Help (Registry Backup)---nothing like that. I can't
access any Restores previous to this month.

I was going to attempt and online chat with MS but my XP came with the
computer from Dell. My warranty expired a while ago though and I;'I'm
not sure they'll talk to me.

Any suggestions?

Thanks for any advise offered.

bonnie

bonnie wrote:
> Okay......so sp3 won't finish it's install, and shows the error
> "access is denied."
>
> I read Article 949377 and did resolution methods 1 and 2 (this one
> made me very nervous). I tried installing it in safe mode and it
> won't do it there either.I then tried method #3 but I don't have an
> entry in System Restore named Guided Help (Registry
> Backup)---nothing like that. I can't access any Restores previous
> to this month.
>
> I was going to attempt and online chat with MS but my XP came with
> the computer from Dell. My warranty expired a while ago though and
> I;'I'm not sure they'll talk to me.

Method 3 of http://support.microsoft.com/kb/949377 requires you follow the
steps. It will reset the perms to default and likely will fix your problem.

If you follow the steps as laid out - everything should be fine. They are
pretty detailed and not hard at all.

You download a file. You run that file and install. You copy and paste
some stuff into a notepad document and save that newly created document with
a specific name. You double-click on that newly created file and run it.
You wait. It finishes after some time and you reboot for good measure and
try to install SP3 again.

I realize this may make you nervous - but the truth is - it's not going to
harm your system unless you copy/paste/edit the text in the notepad document
before saving it in such a way that actually works (doubtful).

In any case- you get free SP3 support with Microsoft no matter what your
computer is.

A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/def...3&gprid=522131

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Migxp1]

Right click the file you are installing, Yes download SP3 Administrator install, in windows vista and 7 it will show "Run as Administrator", windows XP has "Run as" - then Left click it, the popup will show you as User with a check in the security box, try the uncheck if you want to try that, but you should Run as Administrator.

turn off any Anti Virus and anti trojan programs also, you might have to uninstall something, some Trojan programs can make the install never happen, if you blocked something it told you was suspicious, then its blocking it.

Hope this information helps