Downloading Adobe Shockwave Player

I have been trying to download Adobe Shockwave Player but keep getting the
following:
" Could not load the DLL library
C:\Windows\system32\Macromed\Shockwave10\gi.dll. This application has failed
to start because its side by side configuration is incorrect "
Is there a solution to this problem? Any help would be greatly appreciated!

You can uninstall the current version on your system, then install fresh.
If you do a find on shockwave, you should find in the folder and application
called unwise.exe which is the uninstall program.

"Zruc" <Zruc@discussions.microsoft.com> wrote in message
news:DB51660F-43C8-4598-95C0-9B55C19848B2@microsoft.com...
>I have been trying to download Adobe Shockwave Player but keep getting the
> following:
> " Could not load the DLL library
> C:\Windows\system32\Macromed\Shockwave10\gi.dll. This application has
> failed
> to start because its side by side configuration is incorrect "
> Is there a solution to this problem? Any help would be greatly
> appreciated!

Thanks but I do not have any other version of shockwave.

"John Barnes" wrote:

> You can uninstall the current version on your system, then install fresh.
> If you do a find on shockwave, you should find in the folder and application
> called unwise.exe which is the uninstall program.
>
> "Zruc" <Zruc@discussions.microsoft.com> wrote in message
> news:DB51660F-43C8-4598-95C0-9B55C19848B2@microsoft.com...
> >I have been trying to download Adobe Shockwave Player but keep getting the
> > following:
> > " Could not load the DLL library
> > C:\Windows\system32\Macromed\Shockwave10\gi.dll. This application has
> > failed
> > to start because its side by side configuration is incorrect "
> > Is there a solution to this problem? Any help would be greatly
> > appreciated!
>
>

What are you installing it on. Vista64 or XP X64? Personally, I don't have
it on Vista64, but I do have Shockwave10 on XP X64 in Syswow64 and that dll
is not present on my machine.

"Zruc" <Zruc@discussions.microsoft.com> wrote in message
news:8264DA0F-AD35-4D66-B6CF-1996E251CCC7@microsoft.com...
> Thanks but I do not have any other version of shockwave.
>
> "John Barnes" wrote:
>
>> You can uninstall the current version on your system, then install fresh.
>> If you do a find on shockwave, you should find in the folder and
>> application
>> called unwise.exe which is the uninstall program.
>>
>> "Zruc" <Zruc@discussions.microsoft.com> wrote in message
>> news:DB51660F-43C8-4598-95C0-9B55C19848B2@microsoft.com...
>> >I have been trying to download Adobe Shockwave Player but keep getting
>> >the
>> > following:
>> > " Could not load the DLL library
>> > C:\Windows\system32\Macromed\Shockwave10\gi.dll. This application has
>> > failed
>> > to start because its side by side configuration is incorrect "
>> > Is there a solution to this problem? Any help would be greatly
>> > appreciated!
>>
>>

It would also seem that you are not using a 64 bit system, based on your
post. Maybe you should post in the Vista or XP general groups instead


"Zruc" <Zruc@discussions.microsoft.com> wrote in message
news:8264DA0F-AD35-4D66-B6CF-1996E251CCC7@microsoft.com...
> Thanks but I do not have any other version of shockwave.
>
> "John Barnes" wrote:
>
>> You can uninstall the current version on your system, then install fresh.
>> If you do a find on shockwave, you should find in the folder and
>> application
>> called unwise.exe which is the uninstall program.
>>
>> "Zruc" <Zruc@discussions.microsoft.com> wrote in message
>> news:DB51660F-43C8-4598-95C0-9B55C19848B2@microsoft.com...
>> >I have been trying to download Adobe Shockwave Player but keep getting
>> >the
>> > following:
>> > " Could not load the DLL library
>> > C:\Windows\system32\Macromed\Shockwave10\gi.dll. This application has
>> > failed
>> > to start because its side by side configuration is incorrect "
>> > Is there a solution to this problem? Any help would be greatly
>> > appreciated!
>>
>>

The following thread may help:
http://www.microsoft.com/windowsxp/e...xp=&sloc=en-us
You need to move the macromed folder from C:\Windows\SysWOW64 to
C:\Windows\system32 . Then the shockwave instal program will work.




"Zruc" wrote:

> I have been trying to download Adobe Shockwave Player but keep getting the
> following:
> " Could not load the DLL library
> C:\Windows\system32\Macromed\Shockwave10\gi.dll. This application has failed
> to start because its side by side configuration is incorrect "
> Is there a solution to this problem? Any help would be greatly appreciated!

[SuzieQ1980]

You need to move the macromed folder from C:\Windows\SysWOW64 to
C:\Windows\system32 . Then the shockwave install program will work. Just
copy and paste the macromed folder to the location required by the installer
program then run install again.