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Thread: blue screen unexpected shutdown

  1. #1
    Join Date
    Sep 2005
    Posts
    78

    blue screen unexpected shutdown

    I bought a copy of World of Warcraft to play on HP laptop running with Vista. Everything on my laptop works fine until I start the game. As soon as I click the game exe file to launch, I get the blue screen with the following Error information:

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini031007-01.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a
    copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 116
    BCP1: A41C0DA8
    BCP2: 88D57CA0
    BCP3: C0000001
    BCP4: 00000003
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
    Server information: a1d85c55-779b-4153-9cab-47ce622a2940
    Somebody please help me out of this.

  2. #2
    Join Date
    Jul 2004
    Posts
    135

    RE: blue screen unexpected shutdown

    First of all did you checked the minimum system requirements of the game and does your laptop meets the same? One more thing, as far as I know Vista requires atleast 1GB RAM and the game needs minimum 500MB of RAM. So you must have minimum 1.5Gb of ram installed on your system.

  3. #3
    Join Date
    Nov 2009
    Posts
    1

    Re: blue screen unexpected shutdown

    Hey guys, I am also facing Unexpected Shutdown with Blue Screen on my Vista. But it is not with any game, am getting this with Mozilla Firefox. I don’t think Firefox requires any such high system requirement.

    Any help please ?

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