Backup Tool causes Blue Screen of Death - nvstor.sys

My Computer:
MSI P6N SLI Platinum Motherboard (nForce 650i SLI)
Intel Core 2 Duo 6600
OCZ Gold PC-5400 667MHz 2GB RAM (4 DIMMS)
BFG GeForce 7950 GT
Western Digital Caviar 200GB HD (WD200)
Western Digital Raptor 74GB HD(WD74)
Samsung 400GB HD

Problem:

I have been trying to use the Windows Vista Complete PC Backup tool. I am
using the Samsung drive as the destination of the backup for the other two
drives. Whenever I backup the WD200 (contains Windows), it completes fine.
However, when I attempt back up the WD74 Raptor on SATA2, the computer
crashes with a Blue Screen of Death DRIVERL_IRQ_NOT_LESS_OR_EQUAL caused by
nvstor.sys. I have included all of the crash files provided by Windows that
are associated with the crash.

In order to resolve this problem I have already tried:

Using the version of the nForce drivers posted on MSI's website.
Using the version fo the current nForce drivers posted on nVidia's website
(15.00).
Performed a full format fot he WD74 Raptor, and reinstalled critical programs.
Reinstalled Windows Vista and attempted a backup from a clean Windows
installation with only necessary drivers installed and World of Warcraft on
the WD74.

Here is the problem reoprt that was sent off to MS: Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000002C
BCP2: 00000002
BCP3: 00000000
BCP4: 8078F3C4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Is there any assistance that can be provided?

The issue is nvstor.sys. I'm checking to see if there are known issues with
this driver or an updated version somewhere. I hope to have an answer for
you soon.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Eric F" <Eric F@discussions.microsoft.com> wrote in message
news:31140FB3-A08E-4D44-8DFE-C6423044CC61@microsoft.com...
> My Computer:
> MSI P6N SLI Platinum Motherboard (nForce 650i SLI)
> Intel Core 2 Duo 6600
> OCZ Gold PC-5400 667MHz 2GB RAM (4 DIMMS)
> BFG GeForce 7950 GT
> Western Digital Caviar 200GB HD (WD200)
> Western Digital Raptor 74GB HD(WD74)
> Samsung 400GB HD
>
> Problem:
>
> I have been trying to use the Windows Vista Complete PC Backup tool. I am
> using the Samsung drive as the destination of the backup for the other
> two
> drives. Whenever I backup the WD200 (contains Windows), it completes
> fine.
> However, when I attempt back up the WD74 Raptor on SATA2, the computer
> crashes with a Blue Screen of Death DRIVERL_IRQ_NOT_LESS_OR_EQUAL caused
> by
> nvstor.sys. I have included all of the crash files provided by Windows
> that
> are associated with the crash.
>
> In order to resolve this problem I have already tried:
>
> Using the version of the nForce drivers posted on MSI's website.
> Using the version fo the current nForce drivers posted on nVidia's website
> (15.00).
> Performed a full format fot he WD74 Raptor, and reinstalled critical
> programs.
> Reinstalled Windows Vista and attempted a backup from a clean Windows
> installation with only necessary drivers installed and World of Warcraft
> on
> the WD74.
>
> Here is the problem reoprt that was sent off to MS: Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
>
> Additional information about the problem:
> BCCode: d1
> BCP1: 0000002C
> BCP2: 00000002
> BCP3: 00000000
> BCP4: 8078F3C4
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 256_1
>
> Is there any assistance that can be provided?

Can you email me the crash files (if they are small) or will you FTP them to
me for review? If yes, please contact me via my email address (minus
"online").

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Eric F" <Eric F@discussions.microsoft.com> wrote in message
news:31140FB3-A08E-4D44-8DFE-C6423044CC61@microsoft.com...
> My Computer:
> MSI P6N SLI Platinum Motherboard (nForce 650i SLI)
> Intel Core 2 Duo 6600
> OCZ Gold PC-5400 667MHz 2GB RAM (4 DIMMS)
> BFG GeForce 7950 GT
> Western Digital Caviar 200GB HD (WD200)
> Western Digital Raptor 74GB HD(WD74)
> Samsung 400GB HD
>
> Problem:
>
> I have been trying to use the Windows Vista Complete PC Backup tool. I am
> using the Samsung drive as the destination of the backup for the other
> two
> drives. Whenever I backup the WD200 (contains Windows), it completes
> fine.
> However, when I attempt back up the WD74 Raptor on SATA2, the computer
> crashes with a Blue Screen of Death DRIVERL_IRQ_NOT_LESS_OR_EQUAL caused
> by
> nvstor.sys. I have included all of the crash files provided by Windows
> that
> are associated with the crash.
>
> In order to resolve this problem I have already tried:
>
> Using the version of the nForce drivers posted on MSI's website.
> Using the version fo the current nForce drivers posted on nVidia's website
> (15.00).
> Performed a full format fot he WD74 Raptor, and reinstalled critical
> programs.
> Reinstalled Windows Vista and attempted a backup from a clean Windows
> installation with only necessary drivers installed and World of Warcraft
> on
> the WD74.
>
> Here is the problem reoprt that was sent off to MS: Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
>
> Additional information about the problem:
> BCCode: d1
> BCP1: 0000002C
> BCP2: 00000002
> BCP3: 00000000
> BCP4: 8078F3C4
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 256_1
>
> Is there any assistance that can be provided?

Yes, I will.

"Jill Zoeller [MSFT]" wrote:

> Can you email me the crash files (if they are small) or will you FTP them to
> me for review? If yes, please contact me via my email address (minus
> "online").
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Eric F" <Eric F@discussions.microsoft.com> wrote in message
> news:31140FB3-A08E-4D44-8DFE-C6423044CC61@microsoft.com...
> > My Computer:
> > MSI P6N SLI Platinum Motherboard (nForce 650i SLI)
> > Intel Core 2 Duo 6600
> > OCZ Gold PC-5400 667MHz 2GB RAM (4 DIMMS)
> > BFG GeForce 7950 GT
> > Western Digital Caviar 200GB HD (WD200)
> > Western Digital Raptor 74GB HD(WD74)
> > Samsung 400GB HD
> >
> > Problem:
> >
> > I have been trying to use the Windows Vista Complete PC Backup tool. I am
> > using the Samsung drive as the destination of the backup for the other
> > two
> > drives. Whenever I backup the WD200 (contains Windows), it completes
> > fine.
> > However, when I attempt back up the WD74 Raptor on SATA2, the computer
> > crashes with a Blue Screen of Death DRIVERL_IRQ_NOT_LESS_OR_EQUAL caused
> > by
> > nvstor.sys. I have included all of the crash files provided by Windows
> > that
> > are associated with the crash.
> >
> > In order to resolve this problem I have already tried:
> >
> > Using the version of the nForce drivers posted on MSI's website.
> > Using the version fo the current nForce drivers posted on nVidia's website
> > (15.00).
> > Performed a full format fot he WD74 Raptor, and reinstalled critical
> > programs.
> > Reinstalled Windows Vista and attempted a backup from a clean Windows
> > installation with only necessary drivers installed and World of Warcraft
> > on
> > the WD74.
> >
> > Here is the problem reoprt that was sent off to MS: Problem signature:
> > Problem Event Name: BlueScreen
> > OS Version: 6.0.6000.2.0.0.256.1
> > Locale ID: 1033
> >
> > Additional information about the problem:
> > BCCode: d1
> > BCP1: 0000002C
> > BCP2: 00000002
> > BCP3: 00000000
> > BCP4: 8078F3C4
> > OS Version: 6_0_6000
> > Service Pack: 0_0
> > Product: 256_1
> >
> > Is there any assistance that can be provided?
>
>

An update: this is bug in nvstor.sys. We are planning to release an updated
driver via Windows Update. I don't have an ETA though.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Eric F" <EricF@discussions.microsoft.com> wrote in message
news:D2EFB6EB-3744-4D35-8ACC-9E8047552EE9@microsoft.com...
> Yes, I will.
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Can you email me the crash files (if they are small) or will you FTP them
>> to
>> me for review? If yes, please contact me via my email address (minus
>> "online").
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "Eric F" <Eric F@discussions.microsoft.com> wrote in message
>> news:31140FB3-A08E-4D44-8DFE-C6423044CC61@microsoft.com...
>> > My Computer:
>> > MSI P6N SLI Platinum Motherboard (nForce 650i SLI)
>> > Intel Core 2 Duo 6600
>> > OCZ Gold PC-5400 667MHz 2GB RAM (4 DIMMS)
>> > BFG GeForce 7950 GT
>> > Western Digital Caviar 200GB HD (WD200)
>> > Western Digital Raptor 74GB HD(WD74)
>> > Samsung 400GB HD
>> >
>> > Problem:
>> >
>> > I have been trying to use the Windows Vista Complete PC Backup tool. I
>> > am
>> > using the Samsung drive as the destination of the backup for the other
>> > two
>> > drives. Whenever I backup the WD200 (contains Windows), it completes
>> > fine.
>> > However, when I attempt back up the WD74 Raptor on SATA2, the computer
>> > crashes with a Blue Screen of Death DRIVERL_IRQ_NOT_LESS_OR_EQUAL
>> > caused
>> > by
>> > nvstor.sys. I have included all of the crash files provided by Windows
>> > that
>> > are associated with the crash.
>> >
>> > In order to resolve this problem I have already tried:
>> >
>> > Using the version of the nForce drivers posted on MSI's website.
>> > Using the version fo the current nForce drivers posted on nVidia's
>> > website
>> > (15.00).
>> > Performed a full format fot he WD74 Raptor, and reinstalled critical
>> > programs.
>> > Reinstalled Windows Vista and attempted a backup from a clean Windows
>> > installation with only necessary drivers installed and World of
>> > Warcraft
>> > on
>> > the WD74.
>> >
>> > Here is the problem reoprt that was sent off to MS: Problem signature:
>> > Problem Event Name: BlueScreen
>> > OS Version: 6.0.6000.2.0.0.256.1
>> > Locale ID: 1033
>> >
>> > Additional information about the problem:
>> > BCCode: d1
>> > BCP1: 0000002C
>> > BCP2: 00000002
>> > BCP3: 00000000
>> > BCP4: 8078F3C4
>> > OS Version: 6_0_6000
>> > Service Pack: 0_0
>> > Product: 256_1
>> >
>> > Is there any assistance that can be provided?
>>
>>