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Thread: Help needed with Problem Reports

  1. #1
    Join Date
    Aug 2011
    Posts
    43

    Help needed with Problem Reports

    I am using Windows Vista on HP Pavilion DV7. Just while roaming in the control panel, I clicked on Problem Reports and solutions to see what is it about but got there two problem reports that are as follows:

    First:
    Product
    QPCapSvc

    Problem
    Service Hang Report

    Date
    30/10/2008 7:53 PM

    Status
    Report Sent

    Description
    Service QuickPlay Background Capture Service (QBCS) hung on starting.

    Problem signature
    Problem Event Name: ServiceHang
    Service Name: QPCapSvc
    Image Name: QPCapSvc.exe"
    Image Version: 0.0.0.0
    Service Type: 110
    Start Type: 2
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 4105

    Extra information about the problem
    Bucket ID: 46464932
    Second:
    Product
    QPSched

    Problem
    Service Hang Report

    Date
    28/10/2008 3:24 PM

    Status
    Report Sent

    Description
    Service QuickPlay Task Scheduler (QTS) hung on starting.

    Problem signature
    Problem Event Name: ServiceHang
    Service Name: QPSched
    Image Name: QPSched.exe"
    Image Version: 0.0.0.0
    Service Type: 110
    Start Type: 2
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 4105

    Extra information about the problem
    Bucket ID: 67045211
    I donít have any idea what is it all about. Can anyone help please ?

  2. #2
    Join Date
    Sep 2004
    Posts
    133
    You donít need to worry about these things unless and until your system is working fine. I donít even thing you should get any problem because of these. The both problems you have mentioned are related to QuickPlay software that is actually a product of HP itself. Am sure you are using HP laptop, right ? So donít worry and forget that problem reports.

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