Vista cannot connect to network share but reach internet

I have a laptop with Vista business edition connected to a domain.I have installed it with no problems.Now when my user got it she cannot reach the shares or connect to the server with \\servername\share I get the message 0x80070035 I logged in with my domain admin user but i have the same problem.

We can reach websites and ping the servers works.What can I do to solve the problem.I have bought 4 laptops but only 1 have this problem.

Make sure security software block the sharing. Or these posts may help.
Please post back with the result.

Cases: Vista networkingCases: Vista networking 2) If browsing in Vista network, receive Network error: error code 0x80070035 - The network path was not found. ...

Vista: Error Code Collections
Error code 0x80070035 - The network path was not found. Resolution:

The "0x80070035" is the equivalent of an "error 53", which says "name not found". Generally, this will be a misconfigured or overlooked personal firewall, blocking network traffic that locates the computer in question. What anti-virus product do you use?

You can probably diagnose the problem, using logs from "browstat status","ipconfig /all", "net config server", and "net config workstation", from the problem computer, and two other computers. Read this article, and linked articles, and follow instructions precisely (Download browstat, and note how to start a Vista command window!):

I had Symantec Endpoint Protection installed and it was that that caused the problem .i will install symantec antivirus 11 instead.
thanks for all help guys

SEP again. Instead of another Symantec product, you might consider a free antivirus like Avast or AVG.

Thanks for the update.

I've encountered the same problem this last week with Vista 32 and 64 Business, but I finally isolated the cause as Symantec Endpoint Security 11.x. When I disabled the Network Threat option (if I have the correct name), the problem went away. We installed on December 19th, and with everyone being away for vacation, it didn't show up until they got back.
It took me a while, because I figured it was new Windows updates that caused it.

XP clients had no problem. Just the Vista ones running Endpoint
Security.

Hope this fixes your problem.