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New Atheros Ethernet Driver causes Windows to hang on boot

Windows Vista Network


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  #1  
Old 02-10-2007
Ben Gilbert
 
Posts: n/a
New Atheros Ethernet Driver causes Windows to hang on boot

I've discovered a pretty serious problem with one of the recently posted
updates that I thought I should share, in hopes that other people can avoid
my fate and the the powers that be will be notified and start working on a
fix.

Here's the story: I installed Windows Updates on September 14th, just after
Microsoft made available the following update on September 13th:
Atheros - Networking - Atheros L1 Gigabit Ethernet 10/100/1000Base-T
Controller

Normally I don't hesitate to install hardware updates like this, but it
appears I need to be more careful. After I installed this one, my computer
would refuse to boot. It would load all the drivers successfully, which I
can tell if I turn on boot logging, since CRCDISK.SYS is the last thing
loaded. However, before the router's network light for the connected port
comes on, the machine locks up. I've left it in this state overnight before,
and while the hard disk light would blink once in a while, and the green boot
progress bar would move a tick every minute or, there was no indication that
it would ever finish booting.

What clued me into the fact that it was a network problem was the fact that
I could boot into safe mode, but not safe mode with network support, AND the
fact that power cycling my DSL router while the boot hang is occurring would
allow it to finish booting. Once it finishes booting, the network all works
fine.

Here are some of the relevant details of the new driver that causes the
problem:
Provider: Atheros
Driver Date: 8/30/2007
Driver Version: 2.4.7.4
Driver Files: \system32\DRIVERS\l160x86.sys

And here are the same details for the old driver that I have reverted to
which works properly:
Provider: Attansic
Driver Date: 11/15/2006
Driver Version: 1.0.560.11159
Driver Files: \system32\Attansic\L1\atcInst.dll
\system32\DRIVERS\atl01v32.sys

Here are the relevant specs of my configuration. Please don't hesitate to
ask me for more info if it would be helpful.
- ASUS P5B-E Motherboard
- Attansic L1 Gigabit Ethernet 10/100/1000Base-T Controller (built in)
- AMI BIOS version 1601, 7/13/2007
- Westell Versalink 327W DSL modem / router (supports wireless but
that's turned off) via Verizon Internet
- Intel Core 2 Duo E6300 (stock clock speed)
- 2GB Memory at 800 MHz
- NVIDIA GeForce 7600 GT
- Vista Ultimate build 6.0.6000 Build 6000

Apparently, Attansic has changed hands and now become Atheros, and clearly
the new driver is only slight related to the old one, based on the new
version numbers and files. Methinks some further testing of this driver is
in order.


Cheers,
Ben
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  #2  
Old 02-10-2007
Mick Murphy
 
Posts: n/a
RE: New Atheros Ethernet Driver causes Windows to hang on boot



"Ben Gilbert" wrote:

> I've discovered a pretty serious problem with one of the recently posted
> updates that I thought I should share, in hopes that other people can avoid
> my fate and the the powers that be will be notified and start working on a
> fix.
>
> Here's the story: I installed Windows Updates on September 14th, just after
> Microsoft made available the following update on September 13th:
> Atheros - Networking - Atheros L1 Gigabit Ethernet 10/100/1000Base-T
> Controller
>
> Normally I don't hesitate to install hardware updates like this, but it
> appears I need to be more careful. After I installed this one, my computer
> would refuse to boot. It would load all the drivers successfully, which I
> can tell if I turn on boot logging, since CRCDISK.SYS is the last thing
> loaded. However, before the router's network light for the connected port
> comes on, the machine locks up. I've left it in this state overnight before,
> and while the hard disk light would blink once in a while, and the green boot
> progress bar would move a tick every minute or, there was no indication that
> it would ever finish booting.
>
> What clued me into the fact that it was a network problem was the fact that
> I could boot into safe mode, but not safe mode with network support, AND the
> fact that power cycling my DSL router while the boot hang is occurring would
> allow it to finish booting. Once it finishes booting, the network all works
> fine.
>
> Here are some of the relevant details of the new driver that causes the
> problem:
> Provider: Atheros
> Driver Date: 8/30/2007
> Driver Version: 2.4.7.4
> Driver Files: \system32\DRIVERS\l160x86.sys
>
> And here are the same details for the old driver that I have reverted to
> which works properly:
> Provider: Attansic
> Driver Date: 11/15/2006
> Driver Version: 1.0.560.11159
> Driver Files: \system32\Attansic\L1\atcInst.dll
> \system32\DRIVERS\atl01v32.sys
>
> Here are the relevant specs of my configuration. Please don't hesitate to
> ask me for more info if it would be helpful.
> - ASUS P5B-E Motherboard
> - Attansic L1 Gigabit Ethernet 10/100/1000Base-T Controller (built in)
> - AMI BIOS version 1601, 7/13/2007
> - Westell Versalink 327W DSL modem / router (supports wireless but
> that's turned off) via Verizon Internet
> - Intel Core 2 Duo E6300 (stock clock speed)
> - 2GB Memory at 800 MHz
> - NVIDIA GeForce 7600 GT
> - Vista Ultimate build 6.0.6000 Build 6000
>
> Apparently, Attansic has changed hands and now become Atheros, and clearly
> the new driver is only slight related to the old one, based on the new
> version numbers and files. Methinks some further testing of this driver is
> in order.
>
>
> Cheers,
> Ben

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  #3  
Old 02-10-2007
Mick Murphy
 
Posts: n/a
RE: New Atheros Ethernet Driver causes Windows to hang on boot

It has been proven time and time again; never trust Microsoft for hardware
updates!

Always go to the hardware manufacturer's website to get the latest drivers

One other thing; in Windows Update, set it to Notify when updates are ready,
NOT auto update!
That way, you can see if you want the update, or not!


"Mick Murphy" wrote:

>
>
> "Ben Gilbert" wrote:
>
> > I've discovered a pretty serious problem with one of the recently posted
> > updates that I thought I should share, in hopes that other people can avoid
> > my fate and the the powers that be will be notified and start working on a
> > fix.
> >
> > Here's the story: I installed Windows Updates on September 14th, just after
> > Microsoft made available the following update on September 13th:
> > Atheros - Networking - Atheros L1 Gigabit Ethernet 10/100/1000Base-T
> > Controller
> >
> > Normally I don't hesitate to install hardware updates like this, but it
> > appears I need to be more careful. After I installed this one, my computer
> > would refuse to boot. It would load all the drivers successfully, which I
> > can tell if I turn on boot logging, since CRCDISK.SYS is the last thing
> > loaded. However, before the router's network light for the connected port
> > comes on, the machine locks up. I've left it in this state overnight before,
> > and while the hard disk light would blink once in a while, and the green boot
> > progress bar would move a tick every minute or, there was no indication that
> > it would ever finish booting.
> >
> > What clued me into the fact that it was a network problem was the fact that
> > I could boot into safe mode, but not safe mode with network support, AND the
> > fact that power cycling my DSL router while the boot hang is occurring would
> > allow it to finish booting. Once it finishes booting, the network all works
> > fine.
> >
> > Here are some of the relevant details of the new driver that causes the
> > problem:
> > Provider: Atheros
> > Driver Date: 8/30/2007
> > Driver Version: 2.4.7.4
> > Driver Files: \system32\DRIVERS\l160x86.sys
> >
> > And here are the same details for the old driver that I have reverted to
> > which works properly:
> > Provider: Attansic
> > Driver Date: 11/15/2006
> > Driver Version: 1.0.560.11159
> > Driver Files: \system32\Attansic\L1\atcInst.dll
> > \system32\DRIVERS\atl01v32.sys
> >
> > Here are the relevant specs of my configuration. Please don't hesitate to
> > ask me for more info if it would be helpful.
> > - ASUS P5B-E Motherboard
> > - Attansic L1 Gigabit Ethernet 10/100/1000Base-T Controller (built in)
> > - AMI BIOS version 1601, 7/13/2007
> > - Westell Versalink 327W DSL modem / router (supports wireless but
> > that's turned off) via Verizon Internet
> > - Intel Core 2 Duo E6300 (stock clock speed)
> > - 2GB Memory at 800 MHz
> > - NVIDIA GeForce 7600 GT
> > - Vista Ultimate build 6.0.6000 Build 6000
> >
> > Apparently, Attansic has changed hands and now become Atheros, and clearly
> > the new driver is only slight related to the old one, based on the new
> > version numbers and files. Methinks some further testing of this driver is
> > in order.
> >
> >
> > Cheers,
> > Ben

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  #4  
Old 02-10-2007
Ben Gilbert
 
Posts: n/a
RE: New Atheros Ethernet Driver causes Windows to hang on boot

Sound advice, Mick, thanks! I will definitely use the Notify option from
this point forward. Sure enough, if I go to the Asus website directly, the
newest network driver they have available is the earlier one, with no mention
of an "Atheros" driver whatsoever.

Ben

"Mick Murphy" wrote:

> It has been proven time and time again; never trust Microsoft for hardware
> updates!
>
> Always go to the hardware manufacturer's website to get the latest drivers
>
> One other thing; in Windows Update, set it to Notify when updates are ready,
> NOT auto update!
> That way, you can see if you want the update, or not!
>


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  #5  
Old 05-10-2007
Member
 
Join Date: Oct 2007
Posts: 2
I too have the same problem; Couldn;t resolve;
Deleted the new drive from MS using unstall and delete from the device drive menu;

on next reboot, it found the network adapter but I could not install the old driver; It hangs;

How to install the old driver.

Thanks
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  #6  
Old 05-10-2007
Member
 
Join Date: Oct 2007
Posts: 5
Same problem here

MSVictim,

I had the same problem. I rolled back the driver in Safe Mode, but it still locks on reboot. I googled around and found that you have to clear the BIOS on the motherboard to fully correct the problem. Once I cleared and reconfigured the BIOS, no problem.

Good luck!
Yanman
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  #7  
Old 06-10-2007
Member
 
Join Date: Oct 2007
Posts: 2
Re: New Atheros Ethernet Driver causes Windows to hang on boot

I disabled and then enables LAN card; Didn't work. Reset the bios to defaults; Didn't work.

I don't understand 'clear BIOS'. How to do?

Thanks,
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  #8  
Old 07-10-2007
Member
 
Join Date: Oct 2007
Posts: 5
Here's how I fixed the problem on my ASUS P5B-E based system:

0) Booted system into the BIOS and recorded all settings

1) Booted my system - it took about 10 minutes, and seemed to go fastest if I left the cable plugged into my router and then powered off the router once the progress bar stopped moving on the Windows XP splash screen. It should eventually boot no matter what, but mine took about 45 minutes in the worst case.

2) Downloaded and installed the latest Attansic drivers from the ASUS Support site.

3) Downloaded and installed the latest BIOS from the ASUS suport site (I'm not 100% sure this step is necessary, but if you want guaranteed results, go ahead and install it).

4) Powered off the system and cleared RTC RAM per the instructions in the manual (again, not 100% sure this is necessary):
a) With computer off, removed power cord
b) Removed onboard battery
c) Moved jumper cap to pins 2-3 on CLRTC jumper for 10 seconds
d) Moved jumper cap back to pins 1-2
e) Reinstalled battery
f) Plugged in and powered on computer
g) Hit <Del> key or <F1> key on error to enter BIOS setup
h) Reentered settings recorded in step 0

5) System should boot normally now. Make sure to hide the update from Microsoft.
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  #9  
Old 23-10-2007
mathews2010
 
Posts: n/a
Re: New Atheros Ethernet Driver causes Windows to hang on boot


same problem for me..now that i recall it i did downlaod that vista
update...and i dont know..dont really want to reset cmos and all..but
i'll try


--
mathews2010

- ::Intel Quad Core (Q6600)::
- ::216BW Samsung::
- ::Nvidia 8400 GS::
- ::320 GB Seagate HDD::
- ::2 GB G.Skill (DDR 2 800) ::
- ::ASUS P5K LGA 775 Intel P35 ATX Intel Motherboard...::
- ::Vista x64::
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  #10  
Old 23-10-2007
Member
 
Join Date: Oct 2007
Posts: 5
I've been running good for 2 weeks now, and the update has mysteriously disappeared from the WU site.

BTW, resetting the BIOS is a hassle, but not that bad. Just go through and write down all of your settings before clearing it.
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  #11  
Old 26-10-2007
Member
 
Join Date: Apr 2007
Posts: 7
Hi - got same problem with the Attansic LAN on a Asus P5L-VM1394... In my case, same problem on Vista and XP - on three different systems with this MB. What I found was that the worst case was rebooting - rather than powering off the PC - no more than 4 reboots before extremely slow booting. A little better if powered off - but not much. If system unplugged and allowed to go off completely - i.e. standby LED goes out, the system will generally boot OK - no need to clear CMOS. If the LAN is disabled in the BIOS and the system powered off - the fault stays away.

So - disable the LAN - add a PCI LAN card ( I know - PIA!) and it works OK - no driver seems to work completely flawlessly at present - tried Driver CD and latest from Asus downloads (2.4.7.4 I think)

Hope this helps - took a long time to find this...
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  #12  
Old 27-10-2007
Member
 
Join Date: Oct 2007
Posts: 5
As I said in my previous post, I have been running flawlessly for a couple of weeks after the procedure above without having to add a NIC or permanently disable the on board adapter.

Here's the version of the driver I am running per Device Manager in Windows XP SP2:
Driver Provider: Attansic
Driver Date: 7/28/2006
Driver Version: 1.4.3790.7
Digital Signer: Microsoft Windows Hardware Compatibility Publisher
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  #13  
Old 27-10-2007
mathews2010
 
Posts: n/a
Re: New Atheros Ethernet Driver causes Windows to hang on boot


what are we supposed to do?


--
mathews2010

- ::Intel Quad Core (Q6600)::
- ::216BW Samsung::
- ::Nvidia 8400 GS::
- ::320 GB Seagate HDD::
- ::2 GB G.Skill (DDR 2 800) ::
- ::ASUS P5K LGA 775 Intel P35 ATX Intel Motherboard...::
- ::Vista x64::
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  #14  
Old 28-10-2007
Member
 
Join Date: Oct 2007
Posts: 5
I'm not sure what you mean. The procedure I wrote above worked for XP. If it's not working for you Vista might be the problem...
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  #15  
Old 02-11-2007
nicklezhang
 
Posts: n/a
Re: New Atheros Ethernet Driver causes Windows to hang on boot


The right solution after you run windows update is simple:
1. Turn off the computer’s main power.
2. Plug out the power cable from the PSU.
3. Wait about 3 seconds.
4. Plug it back in.
5. Start up.
The new driver fixed the problem but it has not been put on windows
update yet. The fixed driver will put on these days soon.


--
nicklezhang
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