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| Tags: internet, internet connection, mac, service pack 2, windows vista, windows xp |
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#1
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| Loosing Internet Connectivity
Vista Home Premium keeps dropping my internet connection. It happens every day and it happens two or three times a day. Before I bought Vista I was running XP SP2 on this machine and I never had problems with it. I have two other computers on my network. One runs XP and the other is a Mac. Neither of them have internet connectivity issues - only my Vista machine, and only since I started running Vista on it. I use the sleep button on my keyboard when I'm finished using my computer. When I wake it back up, the internet usually works for about ten minutes, then I loose the connection. All applications loose their connection to the net - browsers, gmail notifier, uTorrent...everything. I have tried the Diagnose and Repair feature, but I get a message that says "Cannot communicate with www.microsoft.com(207.46.192.254). Network diagnostics pinged the remote host but did not receive a response." Then it gives me the option to "Reset the network adapter "Wireless Network Connection". I click that, it goes through a "Repairing" process, then it says "Windows tried to repair but the problem still exists." I have also tried going to the command line and doing "ipconfig /renew", but that didn't help either. It's strange, because if I hover my house over the network icon in my taskbar, the tray that slides up says "Access: Local and Internet". And when I go to Network and Sharing Center, at the top it shows graphics of my computer connecting to my network, connecting to the internet. There are no red X's anywhere. As far as Vista networking is concerned, I'm still connected to the net. Please, please, please. I need suggestions on things I can try to solve this. The only thing I've found that temporarily resolves it is rebooting my computer, which is especially annoying since Vista takes so long get up and running again when you restart. Thanks, Dustin |
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#2
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| RE: Loosing Internet Connectivity
Hi Barb and Dwarf. Thanks for the suggestions. Barb, I waited until the problem occurred again and, sure enough, when I did an ipconfig /all the default gateway was missing. I rebooted and went to that site you gave me and installed the patch, but unfortunately it didn't seem to solve the problem. I installed the patch last night, yet I lost my connection to the net when I went to use my workstation this morning. Actually it's weird, I'm online now (obviously) and I just did the command and the default gateway is missing now too. Dwarf, when I installed Vista I did a clean install, not an upgrade. I formatted my OS partition and started from scratch. Thanks, Dustin |
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#3
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| Re: Loosing Internet Connectivity
Hi Barb, Thanks for taking the time to write back. I'm connected through a Linksys wireless G router. I realize how easy it's going to be to go "aha! that's his problem", but again I never had this problem when I was using XP. Also The other two machines in my house (XP, and Mac OSX) have zero connectivity issues. To me, that makes Vista sound like the culprit. Either that or there might be a driver issue with my NIC. If I look in Device Manager, I have three network adapters listed: Linksys Wireless-G PCI Adapter Marvell Yukon PCI Gigabit Ethernet Controller nVIDIA nForce Networking Controller I think the Marvell is the built-in NIC on my motherboard, and the nVIDIA...I don't know what that is. I have an nVIDIA graphics card, it doesn't have a network interface on it. Out of the three, I only use is the Linksys, so I guess I could disable the other two. I'm actually running Windows Update now (which I do often) and there just so happened to be updates for the Marvell and the nVIDIA NICs. I don't know how or why that would help me since I'm using the Linksys, but I'm doing it. I'll see if I can find a newer driver for the Linksys as well. I have no problem giving you the text output of an ipconfig /all, but I don't want to post it on a public forum. What is a secure way for me to get it to you? Thanks, Dustin |
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#4
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| Re: Loosing Internet Connectivity
Hi Barb, Thanks again. My Router is a Linksys WRT54GL Wireless G. It's listed on Linksys' website as being a Vista-friendly router: http://www.linksys.com/servlet/Satel...s itorWrapper I updated the firmware on it, so we'll see if that does the trick. I also disabled those other two NICs. And I rarely use uTorrent (maybe once or twice a month?), so I seriously doubt if that's the issue. I'll let you know if the firmware update resolved the issue. As far as me putting my ipconfig /all readout on here, I just don't feel comfortable putting that information on a public forum. I have absolutely no idea if someone could use that information to do something malicious to my computer. I'm not trying to be difficult, just cautious. Is being cautious such a bad thing? Regards, Dustin |
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#5
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Unfortunately none of the driver updates I've performed have solved the issue. Vista continues to drop my internet connection after a few minutes, once I bring my machine out of sleep mode. I fail to understand why this is happening since my NIC is listed as a Vista-friendly device. Do you have a Netgear WGR614 router? And, if so, is it WGR614v8? I had WGR614v7 and WGR614v6 and both of them had this problem. WGR614v8 solved it. Well, if all of the other things you have done so far don't solve the problem, consider updating the firmware of the router. Or, depending on the "age" of the router, consider purchasing something new. I can vouch for Netgear WGR614v8 which solved the problem you are having after sleep mode, and also hibernation. |
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#6
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| Re: Loosing Internet Connectivity
Hi, I am new to this group but I have the identical set of problems. My XP computer works fine. The new one with Vista Home Premium acts the same way as yours. I have used it on Wireless, Cable and now DSL. I went to the Microsoft site and there is a tech note that applies to this problem which states that you must have a modem that has a Vista compatible sticker on it. Well I ran down to the closest Staples and bought a Zoom modem that is supposed to be Vista compatible. I fired it up and things looked really good. The next day the IPV6 problem reared its ugly head again. Then I played the reset adapter game, etc with windows telling me there was nothing wrong with my connection. Looks like we are going to be Vista Victims. We can either go back to XP or wait until Microsoft admits there is a problem and gives us a fix for it. If I find some magic bullet I will certainly post it. |
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