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| Tags: broadband router, connectivity, ie7, router, windows vista, wireless |
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#1
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| Vista says wireless connectivity strong, but no Internet
I upgraded from XP to Vista last night. I use wireless to connect to a broadband router in my home; I use IE7. Everything about Vista functions perfectly, save the Internet. The signal strength is "excellent," and under Networks and Sharing there is no indication of a problem (such as the red X between my router and the Internet). Yet when I open a browser and type in any web address, I get the page that say "Cannot display webpage." Why is this happening when everything claims to be functioning perfectly? Do I need to download IE7 again? |
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#2
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| Re: Vista says wireless connectivity strong, but no Internet
First thing to do is to disable all addons and see if that fixes your access. in IE7 Tools Manage Add-ons Enable or Disable Add-ons Disable all the add-ons close and restart IE7, see if that works. If it does you need to enable them one at a time till you find the bad one. You need to close/open IE7 for each change, but you do not need to restart the computer. If that doesn't work, try Tools Internet Options Advanced Reset (towards bottom) |
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#3
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Didn't work. I completely reset everything; there are no add-ons causing trouble. When I restart IE7, the first thing it says is "The address is not valid" (when I type in cnn.com, or whatever). Then I hit "home" and it says "Cannot display webpage." Didn't work. I reset everything; there are no add-ons causing the trouble. When I restart IE7 and type an address (say, cnn.com), I get "not a valid address." Then I hit "home" and the page says, "Cannot display the webpage." I disabled everything in Startup. I have no download accelerator and no spyware that my scrubbers can find. My connectivity still says excellent, yet no site will open. |
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#4
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OK, try second stage of fixes. In the command window (Windows Start Key-R, cmd) try pinging the site (ping cnn.com) This should result in the DNS service providing an address My Results: (note that timeout is OK, not all sites respond to a ping) Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Walraven>ping cnn.com Pinging cnn.com [64.236.16.52] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 64.236.16.52: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), You should get the same address as I get. Failure here is usually the result of DNS problems. Try using the actual address in IE7 (ie. http://64.236.16.52) and see if that works. Next suggestion would be a download manager or spyware. You could check in add/remove programs for anything that seems to be a download manager or accelerator Use msconfig command to selective startup without loading startup items. You might also try asking for help in microsoft.public.internetexplorer.general where many people have problems with IE7 and there are even some solutions. (It looks to me an IE7 problem rather than a 'vista' thing.) (I have been assuming you are using this machine successfully for Windows Mail for this conversation correct me if I am wrong). Also disable any firewall and security suite for testing, be VERY carefull where you browse while your protection is off. |
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#5
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| RE: Vista says wireless connectivity strong, but no Internet
Do NOT waste your time with the Alternate IP configuration options on the wireless adapter. THEY FLAT DON'T WORK AT ALL in Vista. If you have a wireless access point, and you KNOW it works on other computers, but you get a "local only" message from Vista, the built-in DHCP router in your Wireless Access Point probably is NOT compatible with Vista... Here is one solution that may work for SOME routers (but it does NOT work for all of them!) http://support.microsoft.com/kb/928233/en-us If this does not work, and you still get the "local only" message, but you KNOW the access point works with XP wireless, etc., then MANUALLY SET the IP address info. Unfortunately, if you have to manually set the IP info, you will have to delete those settings with other wireless access points. And let me say one more time, DO NOT waste your time with the Alternate IP configuration, it doesn't work! http://support.microsoft.com/kb/928152/en-us ; (affects mostly wireless on laptops) http://support.microsoft.com/kb/929847/en-us ; (Vista and XP together in a wireless environment) If your Gateway is on a different subnet (usually locations with large numbers of wireless spots such as businesses, universities, etc.) then you may have connection problems that FORCE you to manually configure your IP settings on the adapter. This is a FIX for XP SP2 that doesn't look like it made it into Vista, so, if you are experiencing this problem, LIKE ME, then you have no choice but to manually configure the IP settings. http://support.microsoft.com/?kbid=822596 If you are having periodic connection problems (and you know they didn't exist before), Vista has changed the Automitic IP Address discovery timing to be almost instantaneous. So if you have an older wireless access point, or one that has long broadcast / "handshake" times, then you may have trouble because of this "improvement." http://support.microsoft.com/kb/931550/en-us ; (MS Does not provide a solution, only info. Like the other options, you will likely have to MANUALLY set up your IP info in the adapter, or purchase a new wireless access point.) http://support.microsoft.com/kb/929824/en-us ; (problems if you have the SAME Gateway address as the one assigned to the computer you are trying to connect to the Wireless spot). ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ To see your adapter info, use a command prompt window (Start > Run > type in CMD) and then type: ipconfig /all Find your network adapter and write down the Gateway, DNS, IP Address, and other settings. Also, go to the EVENT VIEWER and see if there are any messages related to you trying to connect to your wireless adapter at the times you tried to connect. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Regardless of the problem, if you KNOW the wireless spot works, and you had little or no trouble on XP, try MANUALLY setting up the IP info for that wireless access point. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I'm VERY disappointed at how many problems there are with the Vista wireless networking. Especially when SO MANY of the early Vista users are exactly the same customer base that USES WIRELESS! |
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#6
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| Wireless Connectivity
I recently purchased a new Gateway MT3418 Notebook with Vista Home Premium pre-installed. For a while I was really scratching my head as to why I could not make a wireless connection into my home network. This network consists of a broadband (cable) modem, a Dlink DI-714P+ wireless router, and several computers. Some of the computers are running wirelessly and some are connected to the router with ethernet cable. The Gateway notebook recognized the home network name (SSID), but I just could not make a condition, even when I entered the parameters manually. Finally it dawned on me that maybe Microsoft had an update for my wireless card. So I connected up an ethernet cable to get a connection, went to Windows Update, and downloaded and installed all of the updates. Sure enough, one of the updates was for my wireless card, a Realtek 8185 Extensible 802.11g. After doing the installs and restarting the computer, I disconnected the ethernet cable and still had a connection. Success!! Next time I'll install all updates BEFORE doing anything else! |
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#7
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I have the same problem, only mine did work, until a few days ago, i really need the laptop on collega and nobody knows what the problem is. It only works when i plug in the cable. I was wondering if you guys could help me out. Maybe reinstall the driver for the wireless internet card? I would try to install the latest Wireless driver first. |
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#8
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| Re: Wireless problems
It is possible that you do not have a real valid connection to the Router, and your Wireless seems OK but it is set to the 169.xxx.xxx.xxx default None connection IP. Try first to type the core IP of the Router to the Browser and see if you get the Menus. |
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