|
| |||||||||
| Tags: asus, desktop pc, internet connection, vista business, windows xp |
![]() |
| | Thread Tools | Search this Thread |
|
#1
| |||
| |||
|
Hi, I installed Vista Business on a new computer (Asus P2) and it keeps loosing the internet connection intermittently. Local access always works. In the network are 3 computers, 2 Vista desktops, 1 XP Home which acts as a file and printer server and a Draytek router behind a cable modem. The 2 Vista PC's are new and both have the same problem. When the XP machine was the desktop PC this problem never occurred, and it still doesn't as the XP machine always has a live internet connection (the cable provider is wonderfully reliable). The machines are connected via a wired 100Mbps network. But....Vista keeps loosing the internet connection, requiring manual intervention to fix. When it occurs all seems normal (ip, gateway, dns, etc) but IE, Firefox or Outlook cannot connect to any internet services/sites. All machines are on DHCP from the Draytek router. Whenever the Vista machine looses the connection the gateway IP is still there, so do all the other network settings. Is also still has connection to the network I assigned to it, so no 'unidentified' or 'unkown' network messages or anything of that sort. It is a private network and Vista describes it as 'unmanaged' (btw. anyone know what that actually means?). So, what did I try to resolve this: - Update the network driver to the latest one from Realtek (RTL8111C). - Merge networks that where listed under Network and Sharing Center->Customize->Merge or delete->etc - Disabled the IP helper service - Disabled IPv6, QoS and LLTP by removing checkboxes from the IPv6, Qos Packet Scheduler, and both LLTP protocols in the network adapter properties - Disabled the DHCP Broadcast flag as described in http://support.microsoft.com/default.aspx/kb/928233 - Disabled PnP IX, LLTD and IPsec Services Anyone know a solution? Oh, and I also disabled power management on the network adapter, tried normal and Jumbo frames. Still no solution... Well, one month later and still no solution... In the meantime I have grown so desperate that I swapped the cabling and the router. But. to no avail. I know the router works (with Vista) but still the computer disconnects leaving no other option but to reboot as Diagnose and repair cannot fix the problem. I am going crazy here and even thinking about downgrading to XP.... Well, It is not about a wireless adapter. Which makes is even...stranger..... |
|
#2
| |||
| |||
| Re: Vista local access, no internet
I am not sure how much they charge, but my neighbor calls the Geek Squad from our Best Buy store whenever she has problems. I thought about it and then decided not to spend the money. This machine is brand new and I figured to have no problems. This is so aggravating and frustrating. For a brief moment I toyed with the idea of putting Windows 7 on all our machines when it is available. I am not so sure that is going to happen. |
|
#3
| |||
| |||
| Re: Vista local access, no internet
Here are some things you can try 1) Go into network connections, find your wireless network connection icon, right-click it and disable it. Re-enable it and see if you can get online. 2) as above, but reboot after disabling, and once your computer comes back on, re-enable. 3) Go into Device Manager, find your wireless network adapter, uninstall it, and reboot the computer. Vista should detect it and hopefully automatically install it again. You may need the driver disk that came with your computer though |
|
#4
| |||
| |||
| RE: Vista local access, no internet
Right, So I took the computer home with me and hooked it up to my local network. Coulnd't find any problems until I left the computer alone for a while. When I came back there it was: Red cross over the network icon! After spitting through the eventlog and such I found that for some reason the network adapter gets removed from the system. Here is the event description: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="PlugPlayManager" /> <EventID Qualifiers="49152">12</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-04-17T10:17:47.000Z" /> <EventRecordID>63407</EventRecordID> <Channel>System</Channel> <Computer>XXXXxx</Computer> <Security /> </System> <EventData> <Data>Realtek RTL8168C(P)/8111C(P) Family PCI-E GBE NIC</Data> <Data>PCI\VEN_10EC&DEV_8168&SUBSYS_81AA1043&REV_02\4&2b0ed4dd&0&00E0</Data> <Binary>00000000</Binary> </EventData> </Event> The textual message in the eventlog is in Dutch (why windows localizes this is a complete mytery to me...feature creep, bloat?). Anyway: Het apparaat Realtek RTL8168C(P)/8111C(P) Family PCI-E GBE NIC (PCI\VEN_10EC&DEV_8168&SUBSYS_81AA1043&REV_02\4&2b0ed4dd&0&00E0) is uit het systeem verdwenen zonder dat de verwijdering is voorbereid. Roughly translated: The device has unexpectedly been removed from the system. This says to me it has something to do with the sleep/standby feature. I already disabled power management on the adapter itself and upgraded to the latest driver from Realtek: rtlh86.sys (6.216.120.2009, 139,50 kB (142.848 bytes), 20-1-2009 14:49) The system is an Asus P2-P5945GC. Anyone have any suggestions besides disabling sleep mode? |
![]() |
|
| Thread Tools | Search this Thread |
| |
Similar Threads for: "Vista local access, no internet" | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Local access only - NO internet acces on Vista Ultimate | ruraldev | Windows Vista Network | 5 | 07-10-2010 02:24 PM |
| Unidentified Network; Only Local Access. No Internet Vista? | nereik | Networking & Security | 7 | 29-09-2010 05:45 AM |
| Local access only, no internet? | Bill Kearney | Windows Vista Network | 12 | 02-11-2008 01:24 AM |
| Wireless not connecting to Internet. Access Local | Minx | Windows Vista Network | 19 | 27-08-2008 07:43 AM |
| Cannot Get Internet Access - Local Access Only | ColinCC | Vista Help | 12 | 22-08-2007 06:54 PM |