I did a clean upgrade install of Windows Vista ultimate on a hard drive but am unable to get remote assistance to work. If someone requests RA and I respond accept, like I used to do under XP, nothing happens under Vista, the new window does not open. When any user requests RA to my XP computer, that is connected to the same Linksys router then RA works fine. I am running Windows Live Messenger 2008 version on Vista which is also updated to the latest updates with Service Pack 1. These both machines are connected to the router using the same Norton Internet Security software? Any ideas?
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