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Disconnecting every 10-40 minutes

Windows Vista Network


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  #1  
Old 14-10-2008
Creowks
 
Posts: n/a
Disconnecting every 10-40 minutes


I recently bought a new router, which seemed to be working properly.
It's one of the newest ones out there, therefore a very good one. My
internet has been working fine for a few days, until 2 days ago.

Don't get me wrong. I have internet, it's working fine, however, every
10-40 minutes (or somewhere around there), my internet seems to randomly
disconnect, and within 10-15 seconds, I'm reconnected again. This
happens frequently, and is extremely annoying when I am playing a game
that requires internet connection; I disconnect from the game, and have
to restart it all over again.

I first thought it would be my router, but I put my laptop next to me
earlier today, to check if the internet on that too, would disconnect.
It did not. It only happened on my computer. The internet connection
seems to be perfectly fine on all the other computers in our/my home.

First I tried checking if I needed an update for my wireless card, but
it was up-to-date. Then I tried resetting the router, and re-configure
the whole thing (and of course, remove the connection from my computer).
I also tried System Restore (in case I had installed a bad update/driver
the last past days), as far as 5 days back (as I said, this problem
started only 1-2 days ago). I even tried disabling power-save for my
wireless card, with no luck.
Nothing worked; problem still remains.

I am now clueless, as since it has nothing to do with the connection
itself, nor the internet, or even the router. It has to be something
with my computer, or Vista(?).

The weird thing is, however, that I have only installed a few Windows
Updates, and nothing else, this whole week. And with System Restore, any
bad updates would be removed, but that wasn't the cause either. This
just happened out of the blue.

My Router is a Belkin N1 Vision Wireless-N Gigabit Router, with
up-to-date Firmware (and I'm on Wireless, of course). My OS is Windows
Vista Home Premium 32-bit. My Wireless card is a Ralink T61 Turbo, with
up-to-date drivers, as well.

I doubt it has anything to do with the router, since the problem is on
this computer only, and no others (1 other running Vista Business, and
the rest running Windows XP); they do not have the disconnection problem
I have.

Any help would be appreciated. This is getting really annoying, and I
hope to get this issue solved as soon as possible.

Thank you.


--
Creowks
Posted via http://www.vistaheads.com

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  #2  
Old 14-10-2008
Martin Lines
 
Posts: n/a
RE: Disconnecting every 10-40 minutes

I cannot offer help other than to say my system has suddenly started to do
this out of the blue over the last two weeks. The wireless connection drops
to "Local Only" and then picks up again a bit later on.

An XP machine runs faultlessly.

I have updated the wireless card drivers and even replaced the card with
another. I have moved the Access Point so its next to the computer and gets a
100% signal.

Over the weekend I rebuilt Vista and the problem went away for about 24
hours. Now its back following a download of "27 updates" which occured last
night and was due to the rebuild of Vista. I will try and regress through the
updates to see if one of them is doing it.

Martin

"Creowks" wrote:

>
> I recently bought a new router, which seemed to be working properly.
> It's one of the newest ones out there, therefore a very good one. My
> internet has been working fine for a few days, until 2 days ago.
>
> Don't get me wrong. I have internet, it's working fine, however, every
> 10-40 minutes (or somewhere around there), my internet seems to randomly
> disconnect, and within 10-15 seconds, I'm reconnected again. This
> happens frequently, and is extremely annoying when I am playing a game
> that requires internet connection; I disconnect from the game, and have
> to restart it all over again.
>
> I first thought it would be my router, but I put my laptop next to me
> earlier today, to check if the internet on that too, would disconnect.
> It did not. It only happened on my computer. The internet connection
> seems to be perfectly fine on all the other computers in our/my home.
>
> First I tried checking if I needed an update for my wireless card, but
> it was up-to-date. Then I tried resetting the router, and re-configure
> the whole thing (and of course, remove the connection from my computer).
> I also tried System Restore (in case I had installed a bad update/driver
> the last past days), as far as 5 days back (as I said, this problem
> started only 1-2 days ago). I even tried disabling power-save for my
> wireless card, with no luck.
> Nothing worked; problem still remains.
>
> I am now clueless, as since it has nothing to do with the connection
> itself, nor the internet, or even the router. It has to be something
> with my computer, or Vista(?).
>
> The weird thing is, however, that I have only installed a few Windows
> Updates, and nothing else, this whole week. And with System Restore, any
> bad updates would be removed, but that wasn't the cause either. This
> just happened out of the blue.
>
> My Router is a Belkin N1 Vision Wireless-N Gigabit Router, with
> up-to-date Firmware (and I'm on Wireless, of course). My OS is Windows
> Vista Home Premium 32-bit. My Wireless card is a Ralink T61 Turbo, with
> up-to-date drivers, as well.
>
> I doubt it has anything to do with the router, since the problem is on
> this computer only, and no others (1 other running Vista Business, and
> the rest running Windows XP); they do not have the disconnection problem
> I have.
>
> Any help would be appreciated. This is getting really annoying, and I
> hope to get this issue solved as soon as possible.
>
> Thank you.
>
>
> --
> Creowks
> Posted via http://www.vistaheads.com
>
>

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  #3  
Old 14-10-2008
Creowks
 
Posts: n/a
Re: Disconnecting every 10-40 minutes


It seems as if we have the exact same problem. Mine started about 1-2
weeks ago, as well.

I was also wondering whether it could have anything to do with any of
the most recent updates. I did a system restore to before this happened,
but the problem still remains; which is kind of weird, if it's one of
the updates. I didn't install any new updates on my laptop for a great
amount of time, and since the laptop's working fine (Vista), I'm
starting to think it has to be one of the most recent updates.

Good luck with going through the updates. I'll try look around some
myself, and post back if I find anything (which I haven't so far).


--
Creowks
Posted via http://www.vistaheads.com

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  #4  
Old 14-10-2008
+Bob+
 
Posts: n/a
Re: Disconnecting every 10-40 minutes

On Tue, 14 Oct 2008 14:51:36 +0100, Creowks
<Creowks.3h9x8c@no-mx.forums.vistaheads.com> wrote:

>
>It seems as if we have the exact same problem. Mine started about 1-2
>weeks ago, as well.



Try this:

1. Go into Power Options, set the Plan Settings for the network card
to "maximum performance".

2. Go into Device Manager, drill down to the Wireless card and shut
off the "allow power management to turn off this device" feature.

Post if you need more detailed instructions.


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  #5  
Old 15-10-2008
Creowks
 
Posts: n/a
Re: Disconnecting every 10-40 minutes


I've already tried turning off the "allow power management to turn off
this device", as stated in the first post.

I just checked, and my Network Card is already set at maximum
performance.

Any other suggestions?


--
Creowks
Posted via http://www.vistaheads.com

Reply With Quote
  #6  
Old 15-10-2008
Member
 
Join Date: Oct 2008
Posts: 1
Quote:
Originally Posted by Creowks View Post
I recently bought a new router, which seemed to be working properly.
It's one of the newest ones out there, therefore a very good one. My
internet has been working fine for a few days, until 2 days ago.

Don't get me wrong. I have internet, it's working fine, however, every
10-40 minutes (or somewhere around there), my internet seems to randomly
disconnect, and within 10-15 seconds, I'm reconnected again. This
happens frequently, and is extremely annoying when I am playing a game
that requires internet connection; I disconnect from the game, and have
to restart it all over again.

I first thought it would be my router, but I put my laptop next to me
earlier today, to check if the internet on that too, would disconnect.
It did not. It only happened on my computer. The internet connection
seems to be perfectly fine on all the other computers in our/my home.

First I tried checking if I needed an update for my wireless card, but
it was up-to-date. Then I tried resetting the router, and re-configure
the whole thing (and of course, remove the connection from my computer).
I also tried System Restore (in case I had installed a bad update/driver
the last past days), as far as 5 days back (as I said, this problem
started only 1-2 days ago). I even tried disabling power-save for my
wireless card, with no luck.
Nothing worked; problem still remains.

I am now clueless, as since it has nothing to do with the connection
itself, nor the internet, or even the router. It has to be something
with my computer, or Vista(?).

The weird thing is, however, that I have only installed a few Windows
Updates, and nothing else, this whole week. And with System Restore, any
bad updates would be removed, but that wasn't the cause either. This
just happened out of the blue.

My Router is a Belkin N1 Vision Wireless-N Gigabit Router, with
up-to-date Firmware (and I'm on Wireless, of course). My OS is Windows
Vista Home Premium 32-bit. My Wireless card is a Ralink T61 Turbo, with
up-to-date drivers, as well.

I doubt it has anything to do with the router, since the problem is on
this computer only, and no others (1 other running Vista Business, and
the rest running Windows XP); they do not have the disconnection problem
I have.

Any help would be appreciated. This is getting really annoying, and I
hope to get this issue solved as soon as possible.

Thank you.


--
Creowks
Posted via http://www.vistaheads.com
OK AM JUST TRYING TO HELP I HAD THE SAME PROBLEM WITH MY BELKIN N1 VISION DISCONNECTING ME FROM XBOX LIVE WHAT IT IS IF YOU LOOK AT YOUR SERCURITY LOG ON THE BELKIN ROUTER SETUP PAGE ONLINE YOU WILL SEE THE ROUTER UPDATES THE REALTIME EVERY 2HOURS THATS WHY EVERYONE KEEPS GETTING DISCONNECTED THERE IS A WORK AROUND THIS THERE IS A HIDDEN ADMIN PAGE http://192.168.2.1/wukongjiuwo.html IF YOU GO HERE PUT YOUR PASSWORD IN ANOTHER MENU COMES UP WHAT YOU HAVE TO DO IS IN THE BOX WERE IT SAYS ENTER AT THE END OF IT TYPE THE LETTERS (ps) JUST ps NOTHING ESLE THEN HIT ENTER THEN IT WILL COME UP OF A LIST OF RUNNING PROCESS,S WHAT YOU NEED TO LOOK FOR IS ONE THAT SAYS ntp and your time offset THEN WHEN YOU HAVE FOUND IT TYPE KILL AND THE THREE DIGIT NUMBER THAT BESIDE IT AND THAT SHOULD BE IT DO NOT APPLY IT OR THE ROUTER WILL RESET AND YOU WILL HAVE TO DO THE WHOLE PROCESS AGAIN IF YOU RESET YOUR ROUTER YOU WILL HAVE TO DO IT AGAIN DONE MINE 2MONTHS AGO HAD NO PROBLEM YET ONE MORE THING CAUSE YOU KILL THE REALTIME UPDATE THE CLOCK WILL NOT DISPLAY THE CORRECT TIME BUT ITS BETTER THAN BEEN DISCONNECTED EVERY 2HOURS HOPE THIS HELPS ASLO THIS IS NOT MINE FOUND IT ON THE WEB HOPE IT WORKS FOR YOU

Last edited by pappaaaa : 15-10-2008 at 09:10 PM.
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  #7  
Old 15-10-2008
Creowks
 
Posts: n/a
Re: Disconnecting every 10-40 minutes


I've been checking my logs frequently since this happened, and there's
no such thing as you describe. All that appears in my log is when I log
on the router's setup, or when my computer re-connects after
disconnecting (note that there are 4 other computers in my home, and
only my computer appears to be requesting connection to the router after
it disconnects).

Sometimes it seems as if it's gone; it doesn't disconnect me at all,
for a long period of time. My computer hadn't disconnected for about
10-12 hours (while being asleep and away), and it didn't disconnect
after I browsed around on it later. Then I tried playing a game I use to
play occasionally, and within 15 minutes, it disconnected. I restarted
the game again, after it reconnected, and within the next 30-40 minutes,
I disconnected yet again.

Actually, when I think of it, my internet disconnects while I'm on this
game, but it does (rarely) disconnect when I'm not on it as well. Can
have something to do with the network resources I'm using? Could it be
the game (even though that sounds highly unlikely; a game disconnecting
my computer's connection to the router)?

I'm running out of options here. I really need help.



As for the poster above, I tried what you said, with no luck. I
disconnected 15 minutes after starting the game I play.


--
Creowks
Posted via http://www.vistaheads.com

Reply With Quote
  #8  
Old 17-10-2008
Creowks
 
Posts: n/a
Re: Disconnecting every 10-40 minutes


I'm sorry for the double-post/bump, but the issue still remains, and I
really need to get this fixed.

Help would be appreciated.


--
Creowks
Posted via http://www.vistaheads.com

Reply With Quote
  #9  
Old 19-10-2008
+Bob+
 
Posts: n/a
Re: Disconnecting every 10-40 minutes

On Fri, 17 Oct 2008 13:57:47 +0100, Creowks
<Creowks.3hfegb@no-mx.forums.vistaheads.com> wrote:

>
>I'm sorry for the double-post/bump, but the issue still remains, and I
>really need to get this fixed.
>
>Help would be appreciated.


Does it stay connected indefinitely if you don't run that game you
mentioned?

Perhaps it is overloading the network connection in some way and
driving down the card, or the router, or just overloading the software
such that it needs to clear out the mess. Game software is not always
the best written software.


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  #10  
Old 19-10-2008
Creowks
 
Posts: n/a
Re: Disconnecting every 10-40 minutes


+Bob+;1043353 Wrote:
> On Fri, 17 Oct 2008 13:57:47 +0100, Creowks
> <Creowks.3hfegb@no-mx.forums.vistaheads.com> wrote:
>
> >
> >I'm sorry for the double-post/bump, but the issue still remains, and I
> >really need to get this fixed.
> >
> >Help would be appreciated.

>
> Does it stay connected indefinitely if you don't run that game you
> mentioned?
>
> Perhaps it is overloading the network connection in some way and
> driving down the card, or the router, or just overloading the software
> such that it needs to clear out the mess. Game software is not always
> the best written software.



It does stay connected pretty much all the time when I'm not playing
the game (may be some occasions where it disconnects, but that's very
rare). I don't think it's affecting the router, because the other
computers stay connected. I am, though, wondering if you're right about
the overloading part.

I've tried a lot of different things. That including closing most
non-critical processes, while playing the game. Today, I closed down my
MSN Messenger (only), and tried playing the game. I stayed connected for
3 hours without disconnecting at all.
Later I tried signing on MSN again, and within 20 minutes, the game
showed me the disconnection pop-up; my whole internet disconnected +
reconnected again, as always. This made me try again, with MSN off, and
indeed I stayed connected.

This sounds rather absurd, that MSN could be the cause of this problem.
I highly doubt it. However, it is weird that my internet actually
doesn't disconnect while being off MSN (while playing the game). Maybe
you're right about the internet overload? Could it be my network card?

Note that I could play this game fine for the first week it was out,
with no problems... then it started happening.

Could anyone explain to me why my internet connection stays connected
while MSN is off, but disconnects within an hour when I'm online?

I doubt the game software is the cause of this, because I haven't heard
of anyone else with this problem (playing the game) yet.

What should I do? Any suggestions, tweaks, settings, programs?

Oh, and I do stay connected all of the time when I'm not playing this
game. I don't disconnect playing other games, though.


--
Creowks
Posted via http://www.vistaheads.com

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  #11  
Old 19-10-2008
Michael Walraven
 
Posts: n/a
Re: Disconnecting every 10-40 minutes

I think (no guarantee) that there is limit on the number of connections that
can be made to the net. Some programs make multiple connections. You can see
the connections and what program has them open by typing
netstat -b
in a command window, that might provide a clue.

also netstat -? for additional information on the network.

Michael


"Creowks" <Creowks.3hi3ob@no-mx.forums.vistaheads.com> wrote in message
news:Creowks.3hi3ob@no-mx.forums.vistaheads.com...
>
> +Bob+;1043353 Wrote:
>> On Fri, 17 Oct 2008 13:57:47 +0100, Creowks
>> <Creowks.3hfegb@no-mx.forums.vistaheads.com> wrote:
>>
>> >
>> >I'm sorry for the double-post/bump, but the issue still remains, and I
>> >really need to get this fixed.
>> >
>> >Help would be appreciated.

>>
>> Does it stay connected indefinitely if you don't run that game you
>> mentioned?
>>
>> Perhaps it is overloading the network connection in some way and
>> driving down the card, or the router, or just overloading the software
>> such that it needs to clear out the mess. Game software is not always
>> the best written software.

>
>
> It does stay connected pretty much all the time when I'm not playing
> the game (may be some occasions where it disconnects, but that's very
> rare). I don't think it's affecting the router, because the other
> computers stay connected. I am, though, wondering if you're right about
> the overloading part.
>
> I've tried a lot of different things. That including closing most
> non-critical processes, while playing the game. Today, I closed down my
> MSN Messenger (only), and tried playing the game. I stayed connected for
> 3 hours without disconnecting at all.
> Later I tried signing on MSN again, and within 20 minutes, the game
> showed me the disconnection pop-up; my whole internet disconnected +
> reconnected again, as always. This made me try again, with MSN off, and
> indeed I stayed connected.
>
> This sounds rather absurd, that MSN could be the cause of this problem.
> I highly doubt it. However, it is weird that my internet actually
> doesn't disconnect while being off MSN (while playing the game). Maybe
> you're right about the internet overload? Could it be my network card?
>
> Note that I could play this game fine for the first week it was out,
> with no problems... then it started happening.
>
> Could anyone explain to me why my internet connection stays connected
> while MSN is off, but disconnects within an hour when I'm online?
>
> I doubt the game software is the cause of this, because I haven't heard
> of anyone else with this problem (playing the game) yet.
>
> What should I do? Any suggestions, tweaks, settings, programs?
>
> Oh, and I do stay connected all of the time when I'm not playing this
> game. I don't disconnect playing other games, though.
>
>
> --
> Creowks
> Posted via http://www.vistaheads.com
>

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  #12  
Old 20-10-2008
+Bob+
 
Posts: n/a
Re: Disconnecting every 10-40 minutes

On Sat, 18 Oct 2008 20:43:31 -0400, "Michael Walraven"
<mexxwalraven@verizon.not> wrote:

>I think (no guarantee) that there is limit on the number of connections that
>can be made to the net. Some programs make multiple connections. You can see
>the connections and what program has them open by typing
>netstat -b
>in a command window, that might provide a clue.
>
>also netstat -? for additional information on the network.
>
>Michael


Perhaps when they are both running, one or the other plays fast and
loose with the connections and leaves them open, eventually passing
some limit.


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  #13  
Old 22-10-2008
Creowks
 
Posts: n/a
Re: Disconnecting every 10-40 minutes


Everytime I disconnect, my Even Viewer shows this:


> *Product:*Windows Operating System*
>
> ID:*4201
>
> *Source:*tcpip*
>
> Version:*6.0*Message:*The system detected that network adapter %2 was
> connected to the network, and has initiated normal operation.


This event usually happens when you start up your computer. In my case,
this event gets logged every time I get disconnected from the internet.
Could this be it? Could the problem lie in my network adapter? Is my
network adapter overheating, or something? Since this event happens
everytime my disconnect happens.

I'm really struggling with this problem, and it's been 10 days since it
started. Help much appreciated.

And as a note, I have already switched off the power-save option for my
adapter.


--
Creowks
Posted via http://www.vistaheads.com

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  #14  
Old 25-10-2009
Member
 
Join Date: Oct 2009
Posts: 1
Re: Disconnecting every 10-40 minutes

Hi. I'm experiencing the same problem with my Vista x64 :(.

The problem is with Vista laptop that disconnects frequently (sometimes every few minutes) for some time. Sometimes Internet comes back automatically after a while and sometimes this time is longer and what helps then is restart of the computer or restart of router.

It started about week ago and I still didn't find the solution.
I believe the problem is not connected to the hardware. I have Cisco router and another computer with Windows XP in the same network that works properly the same time while Vista Internet is offline.

Moreover, I tried disabling wireless card in Vista machine and connect it by the cable - the same problem is observed even then.

I tried uninstalling Firewalls, Antivirus, change powerplans and so on. Nothing helps.

Frankly saying I am strongly convinced now that the problem is connected to some Windows Update package that has been installed.....

If you can provide some more information about the reason (e.g. which update is doing this) I would be very glad.

P.S. I don't play any games, just normal browsing.

Best, Piotrek

Last edited by macbeth8c : 25-10-2009 at 01:37 AM.
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  #15  
Old 25-10-2009
Jack [MVP-Networking]
 
Posts: n/a
Re: Disconnecting every 10-40 minutes

Hi
There can be many issues that would create such problem and there is No way
to guess which one creates yours.
As. a first step you have to find out whether it is the Internet connection,
or the connection between the Computer and the Router that gets severed.
When you lose the connection issue an IPconfig and see if the computer still
has an valid IP, also try to transfer files between the Networked computers
to see if the Local Network is still working
Jack (MS, MVP-Networking).


"macbeth8c" <macbeth8c.40ks3b@DoNotSpam.com> wrote in message
news:macbeth8c.40ks3b@DoNotSpam.com...
>
> Hi. I'm experiencing the same problem with my Vista x64 :(.
>
> The problem is with Vista laptop that disconnects frequently (sometimes
> every few minutes) for some time. Sometimes Internet comes back
> automatically after a while and sometimes this time is longer and what
> helps then is restart of the computer or restart of router.
>
> It started about week ago and I still didn't find the solution.
> I believe the problem is not connected to the hardware. I have Cisco
> router and another computer with Windows XP in the same network that
> works properly the same time while Vista Internet is offline.
>
> Moreover, I tried disabling wireless card in Vista machine and connect
> it by the cable - the same problem is observed even then.
>
> I tried uninstalling Firewalls, Antivirus, change powerplans and so on.
> Nothing helps.
>
> Frankly saying I am strongly convinced now that the problem is
> connected to some Windows Update package that has been installed.....
>
> If you can provide some more information about the reason (e.g. which
> update is doing this) I would be very glad.
>
> P.S. I don't play any games, just normal browsing.
>
> Best, Piotrek
>
>
> --
> macbeth8c
> ------------------------------------------------------------------------
> macbeth8c's Profile: http://forums.techarena.in/members/148362.htm
> View this thread:
> Disconnecting every 10-40 minutes
>
> http://forums.techarena.in
>


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