Windows 7 Can't Connect to Mapped Drives on Server

[lubibul]

Hi, my boss is having a problem with his computer not being able to connect to the server at his office. I'm his IT person, but this is stumping me.

He says he can't connect to the printer or any of his mapped network drives. Here's a screenshot that he sent me (I can't go to his office right now since I'm not in the area).

http://img20.imageshack.us/img20/8317/2image001.png

However, he can connect to the internet. Every other computer in the office can print and connect to the server/network drives except for his computer, so it's not a problem with the server.

It's a desktop computer, pretty new, been connected to the server for 2 years or so now, and he says he hasn't disconnected any of the wires in the back or anything. Nor has he disconnected it from the server. It's running on Windows 7.

Any help would be greatly appreciated!

[Shaji]

Well if your boss is using Windows 7 Home Premium he wont be able to access it because this features is not available for windows 7 home but this feature is available in higher version of windows 7 operating system.