Always ask input UserID and Password

Hi,

I use Vista Windows Mail as mail client.

I face the problem in POP3 mail accout that it already pop up asking for
user name and password for receiving and sending email every serveral days.

Even, I input the userID and password. It still pop up again and again.

I need to remove the POP3 mail accout and re-add it again return normal.
However, it happen again few days onward.

Anyone help? Thanks

"tlee" <nil@mail.com> wrote in message
news:eQt8HImwIHA.4952@TK2MSFTNGP05.phx.gbl...
> Hi,
>
> I use Vista Windows Mail as mail client.
>
> I face the problem in POP3 mail accout that it already pop up asking for
> user name and password for receiving and sending email every serveral
> days.
>
> Even, I input the userID and password. It still pop up again and again.
>
> I need to remove the POP3 mail accout and re-add it again return normal.
> However, it happen again few days onward.
>
> Anyone help? Thanks
The first thing to consider is that a quirk in Windows Mail often makes it
forget the password if you click Apply in the same session that you put a
checkmark before Remember password. If you restart it, go back to the
email account page for Properties, then Servers, and the checkmark is
still there, try replacing the E-mail username: line and the Password: line
without disturbing the checkmark, then you can click Apply to make it
remember the changes without running into problems from the quirk.

Also, it can forget the password if the server is down and unable to let
you log in, so you need to do the same thing in this case.

Some email servers insist that you enter your username with no spaces
and no CAPITAL LETTERS. Some insist that you follow it with the
part of your email address starting with @, and some insist that you
don't. Many won't accept passwords with any differences in which
letters are CAPITAL and which are lowercase. The error messages
they give in these cases are often unclear about exactly what the
problem in your username and/or password was.

Thanks for your prompt help.

I would like to confirm your introduced steps.

1) disable "user name" and "password" remember option
2) restart Winmail.exe
3) in "user name" apply [line] and "password" apply [line]
4) enable the remember option
5) restart Winmail.exe
6) input my POP3 account "user name" and "password" again
7) enable the remember option
8) restart Winmail.exe

Besides, it is no problem in Outlook Express 6 with using same setting
including userID and password of POP3 mail server.

"tlee" <nil@mail.com> wrote in message
news:uQJrqQnwIHA.1504@TK2MSFTNGP05.phx.gbl...
> Thanks for your prompt help.
>
> I would like to confirm your introduced steps.
>
> 1) disable "user name" and "password" remember option
> 2) restart Winmail.exe
> 3) in "user name" apply [line] and "password" apply [line]
> 4) enable the remember option
> 5) restart Winmail.exe
> 6) input my POP3 account "user name" and "password" again
> 7) enable the remember option
> 8) restart Winmail.exe
>
> Besides, it is no problem in Outlook Express 6 with using same setting
> including userID and password of POP3 mail server.
>
No, leave the remember password option enabled from before, but
enter the POP3 account "user name" and "password" again without
making any changes to the remember password option, only clicking
Apply to make it remember the changes you do make. The quirk
doesn't seem to be triggered if you click Apply without changing
the remember password option.

I haven't read anything about any version of Outlook Express having
this same quirk.

Thank you very much but it doesn't work

Which antivirus program are you running? Some of them tend to
corrupt the password store.

P.S. For continuity, please quote the message you are replying to.
--
Gary VanderMolen, MS-MVP


"tlee" <nil@mail.com> wrote in message news:%235JC%23HxwIHA.2292@TK2MSFTNGP03.phx.gbl...
> Thank you very much but it doesn't work

Gary,

I am using the symantec antivirus ver 10.2 (Vista support). I am confusing
the issue that antivirus program tend to corrupt the password store. And why
it have not such problem in Outlook Express 6.0?

It seems happening in Vista Windows mail.

Thanks


"Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
news:uD1ozN0wIHA.1980@TK2MSFTNGP02.phx.gbl...
Which antivirus program are you running? Some of them tend to
corrupt the password store.

P.S. For continuity, please quote the message you are replying to.
--
Gary VanderMolen, MS-MVP


"tlee" <nil@mail.com> wrote in message
news:%235JC%23HxwIHA.2292@TK2MSFTNGP03.phx.gbl...
> Thank you very much but it doesn't work

I don't know why. All I can report is the experience of thousands
of users who have posted here over the past 15 months.

--
Gary VanderMolen, MS-MVP


"tlee" <nil@mail.com> wrote in message news:uV6G8%234wIHA.516@TK2MSFTNGP04.phx.gbl...
> Gary,
>
> I am using the symantec antivirus ver 10.2 (Vista support). I am confusing
> the issue that antivirus program tend to corrupt the password store. And why
> it have not such problem in Outlook Express 6.0?
>
> It seems happening in Vista Windows mail.
>
> Thanks
>
>
> "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
> news:uD1ozN0wIHA.1980@TK2MSFTNGP02.phx.gbl...
> Which antivirus program are you running? Some of them tend to
> corrupt the password store.
>
> P.S. For continuity, please quote the message you are replying to.
> --
> Gary VanderMolen, MS-MVP
>
>
> "tlee" <nil@mail.com> wrote in message
> news:%235JC%23HxwIHA.2292@TK2MSFTNGP03.phx.gbl...
>> Thank you very much but it doesn't work
>
>

Gray,

Thanks for your help and effort here. Anyways, you gave me some information
about that thread.
Thanks alot : )

tlee


"Gary VanderMolen" <Gary@NoMail.invalid> wrote in message news
:%23icc0D7wIHA.1772@TK2MSFTNGP03.phx.gbl...
I don't know why. All I can report is the experience of thousands
of users who have posted here over the past 15 months.

--
Gary VanderMolen, MS-MVP


"tlee" <nil@mail.com> wrote in message
news:uV6G8%234wIHA.516@TK2MSFTNGP04.phx.gbl...
> Gary,
>
> I am using the symantec antivirus ver 10.2 (Vista support). I am confusing
> the issue that antivirus program tend to corrupt the password store. And
> why
> it have not such problem in Outlook Express 6.0?
>
> It seems happening in Vista Windows mail.
>
> Thanks
>
>
> "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
> news:uD1ozN0wIHA.1980@TK2MSFTNGP02.phx.gbl...
> Which antivirus program are you running? Some of them tend to
> corrupt the password store.
>
> P.S. For continuity, please quote the message you are replying to.
> --
> Gary VanderMolen, MS-MVP
>
>
> "tlee" <nil@mail.com> wrote in message
> news:%235JC%23HxwIHA.2292@TK2MSFTNGP03.phx.gbl...
>> Thank you very much but it doesn't work
>
>

You're welcome.

--
Gary VanderMolen, MS-MVP


"tlee" <nil@mail.com> wrote in message news:upIZaR7wIHA.4912@TK2MSFTNGP03.phx.gbl...
> Gray,
>
> Thanks for your help and effort here. Anyways, you gave me some information
> about that thread.
> Thanks alot : )
>
> tlee
>
>
> "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message news
> :%23icc0D7wIHA.1772@TK2MSFTNGP03.phx.gbl...
> I don't know why. All I can report is the experience of thousands
> of users who have posted here over the past 15 months.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "tlee" <nil@mail.com> wrote in message
> news:uV6G8%234wIHA.516@TK2MSFTNGP04.phx.gbl...
>> Gary,
>>
>> I am using the symantec antivirus ver 10.2 (Vista support). I am confusing
>> the issue that antivirus program tend to corrupt the password store. And
>> why
>> it have not such problem in Outlook Express 6.0?
>>
>> It seems happening in Vista Windows mail.
>>
>> Thanks
>>
>>
>> "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
>> news:uD1ozN0wIHA.1980@TK2MSFTNGP02.phx.gbl...
>> Which antivirus program are you running? Some of them tend to
>> corrupt the password store.
>>
>> P.S. For continuity, please quote the message you are replying to.
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "tlee" <nil@mail.com> wrote in message
>> news:%235JC%23HxwIHA.2292@TK2MSFTNGP03.phx.gbl...
>>> Thank you very much but it doesn't work
>>
>>
>
>

Dear Tlee,

I am having similar problem you had. after that many messages, I did not get
whether you solve your problem or not. Could you please let me know how you
did if you solved it?
thanks
Murat


"tlee" wrote:

> Gray,
>
> Thanks for your help and effort here. Anyways, you gave me some information
> about that thread.
> Thanks alot : )
>
> tlee
>
>
> "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message news
> :%23icc0D7wIHA.1772@TK2MSFTNGP03.phx.gbl...
> I don't know why. All I can report is the experience of thousands
> of users who have posted here over the past 15 months.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "tlee" <nil@mail.com> wrote in message
> news:uV6G8%234wIHA.516@TK2MSFTNGP04.phx.gbl...
> > Gary,
> >
> > I am using the symantec antivirus ver 10.2 (Vista support). I am confusing
> > the issue that antivirus program tend to corrupt the password store. And
> > why
> > it have not such problem in Outlook Express 6.0?
> >
> > It seems happening in Vista Windows mail.
> >
> > Thanks
> >
> >
> > "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
> > news:uD1ozN0wIHA.1980@TK2MSFTNGP02.phx.gbl...
> > Which antivirus program are you running? Some of them tend to
> > corrupt the password store.
> >
> > P.S. For continuity, please quote the message you are replying to.
> > --
> > Gary VanderMolen, MS-MVP
> >
> >
> > "tlee" <nil@mail.com> wrote in message
> > news:%235JC%23HxwIHA.2292@TK2MSFTNGP03.phx.gbl...
> >> Thank you very much but it doesn't work
> >
> >
>
>
>

I'm not Tlee, but I'll try to answer anyway.

The Norton brand of antivirus programs from Symantec is known to cause
assorted problems in Windows Mail, although seldom immediately. It isn't
yet clear if Symantec copied the problem-causing part of the Norton
program to a new antivirus program they decided not to use the Norton
brand name on. You're likely to have to uninstall it to find out, and then
probably run this cleanup program since they're rather poor at providing
uninstall programs that work properly.

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You may even have to remove your email account under Windows Mail,
then restart Windows Mail and add the account again.

If this solves your problem, you may want a replacement antivirus program
that doesn't cause such problems. Most versions of the McAfee antivirus
program and a recent version of the Trend antivirus program are bad
choices; they also cause problems in Windows Mail. I recommend either
avast! or AVG, either one with a custom install where you tell it to leave
out the parts that scan email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/ww.download?prd=afe

"murat" <murat@discussions.microsoft.com> wrote in message
news:BD1B9C35-D7AB-45B7-AFB5-F0ABC1A4EE40@microsoft.com...
> Dear Tlee,
>
> I am having similar problem you had. after that many messages, I did not
> get
> whether you solve your problem or not. Could you please let me know how
> you
> did if you solved it?
> thanks
> Murat
>
>
> "tlee" wrote:
>
>> Gray,
>>
>> Thanks for your help and effort here. Anyways, you gave me some
>> information
>> about that thread.
>> Thanks alot : )
>>
>> tlee
>>
>>
>> "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message news
>> :%23icc0D7wIHA.1772@TK2MSFTNGP03.phx.gbl...
>> I don't know why. All I can report is the experience of thousands
>> of users who have posted here over the past 15 months.
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "tlee" <nil@mail.com> wrote in message
>> news:uV6G8%234wIHA.516@TK2MSFTNGP04.phx.gbl...
>> > Gary,
>> >
>> > I am using the symantec antivirus ver 10.2 (Vista support). I am
>> > confusing
>> > the issue that antivirus program tend to corrupt the password store.
>> > And
>> > why
>> > it have not such problem in Outlook Express 6.0?
>> >
>> > It seems happening in Vista Windows mail.
>> >
>> > Thanks
>> >
>> >
>> > "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
>> > news:uD1ozN0wIHA.1980@TK2MSFTNGP02.phx.gbl...
>> > Which antivirus program are you running? Some of them tend to
>> > corrupt the password store.
>> >
>> > P.S. For continuity, please quote the message you are replying to.
>> > --
>> > Gary VanderMolen, MS-MVP
>> >
>> >
>> > "tlee" <nil@mail.com> wrote in message
>> > news:%235JC%23HxwIHA.2292@TK2MSFTNGP03.phx.gbl...
>> >> Thank you very much but it doesn't work
>> >
>> >
>>
>>
>>

Robert, you seem like you know what you are doing. Can I ask you a question,
please? I just got my computer, setting up Microsoft Mail and something is
wronng as it will not accept either/or my user ID or password. These are the
same that you use with your email account (mine is yahoo) right?
Appreciate your help.
Mark

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "tlee" <nil@mail.com> wrote in message
> news:eQt8HImwIHA.4952@TK2MSFTNGP05.phx.gbl...
> > Hi,
> >
> > I use Vista Windows Mail as mail client.
> >
> > I face the problem in POP3 mail accout that it already pop up asking for
> > user name and password for receiving and sending email every serveral
> > days.
> >
> > Even, I input the userID and password. It still pop up again and again.
> >
> > I need to remove the POP3 mail accout and re-add it again return normal.
> > However, it happen again few days onward.
> >
> > Anyone help? Thanks
> The first thing to consider is that a quirk in Windows Mail often makes it
> forget the password if you click Apply in the same session that you put a
> checkmark before Remember password. If you restart it, go back to the
> email account page for Properties, then Servers, and the checkmark is
> still there, try replacing the E-mail username: line and the Password: line
> without disturbing the checkmark, then you can click Apply to make it
> remember the changes without running into problems from the quirk.
>
> Also, it can forget the password if the server is down and unable to let
> you log in, so you need to do the same thing in this case.
>
> Some email servers insist that you enter your username with no spaces
> and no CAPITAL LETTERS. Some insist that you follow it with the
> part of your email address starting with @, and some insist that you
> don't. Many won't accept passwords with any differences in which
> letters are CAPITAL and which are lowercase. The error messages
> they give in these cases are often unclear about exactly what the
> problem in your username and/or password was.
>
>
>

Is your Yahoo email account a free one?
US-based free Yahoo accounts have webmail access only, no
POP access. Windows Mail handles POP mail but not webmail.
There are two possible solutions:

1. How did you access Yahoo mail before? If you are happy with
webmail via your browser, you can continue to use that.

2. Pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mai...iew/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mai...op/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


"Mark" <Mark@discussions.microsoft.com> wrote in message news:76A4B638-DBCB-4F00-8D48-356187DE8D0E@microsoft.com...
> Robert, you seem like you know what you are doing. Can I ask you a question,
> please? I just got my computer, setting up Microsoft Mail and something is
> wronng as it will not accept either/or my user ID or password. These are the
> same that you use with your email account (mine is yahoo) right?
> Appreciate your help.
> Mark
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "tlee" <nil@mail.com> wrote in message
>> news:eQt8HImwIHA.4952@TK2MSFTNGP05.phx.gbl...
>> > Hi,
>> >
>> > I use Vista Windows Mail as mail client.
>> >
>> > I face the problem in POP3 mail accout that it already pop up asking for
>> > user name and password for receiving and sending email every serveral
>> > days.
>> >
>> > Even, I input the userID and password. It still pop up again and again.
>> >
>> > I need to remove the POP3 mail accout and re-add it again return normal.
>> > However, it happen again few days onward.
>> >
>> > Anyone help? Thanks
>> The first thing to consider is that a quirk in Windows Mail often makes it
>> forget the password if you click Apply in the same session that you put a
>> checkmark before Remember password. If you restart it, go back to the
>> email account page for Properties, then Servers, and the checkmark is
>> still there, try replacing the E-mail username: line and the Password: line
>> without disturbing the checkmark, then you can click Apply to make it
>> remember the changes without running into problems from the quirk.
>>
>> Also, it can forget the password if the server is down and unable to let
>> you log in, so you need to do the same thing in this case.
>>
>> Some email servers insist that you enter your username with no spaces
>> and no CAPITAL LETTERS. Some insist that you follow it with the
>> part of your email address starting with @, and some insist that you
>> don't. Many won't accept passwords with any differences in which
>> letters are CAPITAL and which are lowercase. The error messages
>> they give in these cases are often unclear about exactly what the
>> problem in your username and/or password was.
>>
>>
>>