Error code ox800ccc18, ox800ccc7d

I am just setting up my computer and i cant seem to be able to send emails!!
Recieving is not a problem. Error codes 0x800ccc7d and 0x800ccc18 appear. I
have windows vista basic with norton security. I have turned windows firewall
off and used nortons!! I am new to this so any help would be great! Thanks
--
Annie15

"Annie15" <Annie15@discussions.microsoft.com> wrote in message
news:5E51C654-58AE-4503-9C4A-510BF8563E58@microsoft.com...
>I am just setting up my computer and i cant seem to be able to send
>emails!!
> Recieving is not a problem. Error codes 0x800ccc7d and 0x800ccc18 appear.
> I
> have windows vista basic with norton security. I have turned windows
> firewall
> off and used nortons!! I am new to this so any help would be great! Thanks
> --
> Annie15

The error codes often aren't enough - we often need the whole error
messages to see the part we recognize.

You may not have the sending part of your setup right yet. Ask your
email provider (who is probably also your internet provider) for their
instructions for setting up to use their email servers. If they haven't
written instructions for Windows Mail yet, use their instructions for
Outlook Express, but under Windows Mail instead. The instructions
are probably somewhere on their web site. Or, you could tell us
who your email provider is and see if anyone here already knows
where to find the instructions.

Norton Security often interferes with Windows Mail, but seldom that soon.
To stop it from adding new problems, you have to uninstall it, not just
disable it. This program will help clean up after it:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

Leave it with no antivirus program until you know that no more cleanup
is needed.

If you want a replacement antivirus program that doesn't interfere with
Windows Mail, I recommend either avast! or AVG for home use, either
one with a custom install that tells it to leave out the part that scans
email,
or NOD32 for business use:

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

http://www.eset.com/

"Annie15" <Annie15@discussions.microsoft.com> wrote in message
news:5E51C654-58AE-4503-9C4A-510BF8563E58@microsoft.com...
>I am just setting up my computer and i cant seem to be able to send
>emails!!
> Recieving is not a problem. Error codes 0x800ccc7d and 0x800ccc18 appear.
> I
> have windows vista basic with norton security. I have turned windows
> firewall
> off and used nortons!! I am new to this so any help would be great! Thanks
> --
> Annie15

Please copy and paste the Complete error message into your reply to this
message.


--
Regards Steve.
MS-MVP. [DTS] UK

Account: 'annieandfitz@bigpond.com', Server: 'mail.bigpond.com', Protocol:
POP3, Server Response: '-ERR An authentication mechanism MUST be entered',
Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
-- Subject 'test', Account: 'annieandfitz@bigpond.com', Server:
'mail.bigpond.com', Protocol: SMTP, Server Response: '250 SIZE 15728640',
Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D
Annie15
These are the error codes that i am getting thanks for help!!!

"mac" wrote:

>
> "Annie15" <Annie15@discussions.microsoft.com> wrote in message
> news:5E51C654-58AE-4503-9C4A-510BF8563E58@microsoft.com...
> >I am just setting up my computer and i cant seem to be able to send
> >emails!!
> > Recieving is not a problem. Error codes 0x800ccc7d and 0x800ccc18 appear.
> > I
> > have windows vista basic with norton security. I have turned windows
> > firewall
> > off and used nortons!! I am new to this so any help would be great! Thanks
> > --
> > Annie15
>
> Please copy and paste the Complete error message into your reply to this
> message.
>
>
> --
> Regards Steve.
> MS-MVP. [DTS] UK
>

<https://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_sid=A7s6QMJi&p_lva=672&p_li=&p_faqid=1100&p_created=1044639524>

Port 25 and SSL are seldom used together. Try turning off SSL.

Also, it looks like some attachment to your message is too big to fit
that server's limit on message size. Try sending a smaller message.

"Annie15" <Annie15@discussions.microsoft.com> wrote in message
news:684879E5-3BA8-4A5B-BB43-B1C0FC8E2E1C@microsoft.com...
> Account: 'annieandfitz@bigpond.com', Server: 'mail.bigpond.com', Protocol:
> POP3, Server Response: '-ERR An authentication mechanism MUST be entered',
> Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number:
> 0x800CCC18
> -- Subject 'test', Account: 'annieandfitz@bigpond.com', Server:
> 'mail.bigpond.com', Protocol: SMTP, Server Response: '250 SIZE 15728640',
> Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D
> Annie15
> These are the error codes that i am getting thanks for help!!!
>
> "mac" wrote:
>
>>
>> "Annie15" <Annie15@discussions.microsoft.com> wrote in message
>> news:5E51C654-58AE-4503-9C4A-510BF8563E58@microsoft.com...
>> >I am just setting up my computer and i cant seem to be able to send
>> >emails!!
>> > Recieving is not a problem. Error codes 0x800ccc7d and 0x800ccc18
>> > appear.
>> > I
>> > have windows vista basic with norton security. I have turned windows
>> > firewall
>> > off and used nortons!! I am new to this so any help would be great!
>> > Thanks
>> > --
>> > Annie15
>>
>> Please copy and paste the Complete error message into your reply to this
>> message.
>>
>>
>> --
>> Regards Steve.
>> MS-MVP. [DTS] UK
>>