Can't open/save attachments in windows mail. Or open or run download

Hi, I've just installed vista and i have this wonderfully strange problem.

outlook does not let me view or open attachments, get the error 'There was
an error saving one or more of the attachments"

Also, internet explorer will not save or open downloads, it downloads the
file, when i click either open or run, then when it finishes the download
window just closes, file doesn't get saved, although when i click run, i get
a comfirmation asking if i want to allow this file to berun click run and
nothing happens, highly annoying! cannot download an alternative browser
either which is even more annoying!!!

[snowbubble]

Hi Stead, I have the same problem, I noticed that from 15th August when I
downloaded about 11 Microsoft updates (at least one of which cannot be
removed) I am unable to open any attachments in Windows Mail, if I try to
save them I get an error- command failed to execute, I've been unable to get
a solution to this as yet apart from setting up a hotmail account and they
open ok with that. The browser problem I found you need to disable User
Account Control (temporarly) then you can download ok. Hopefully Microsoft
will have a fix for this shortly but it doesn't seem to affect that many
people?? I don't think it's to do with anti- virus software (I'm using
Kaspersky IS Version 6) as I've disabled it to try it to no avail, also tried
system restore, also a no go, hope this helps you for now but really need a
proper fix, it's a pain having to restart your computer to switch the UAC off
and on, cheers for now, Wanchip.

ps I don't think there's anything "wonderfull" about it, lol

I have also experiencing same problem and after doing research i found that
windows defender(builtain antivirus in vista) is causing problem. so turned
off windows defender and then my problem is over.(also remove startup file
from msconfig)type msconfig in run command and then go to startup tab and
remove check from windows defender. i 100% sure it will work bcz it works in
my pc.

My Vista Basic has been up and running fine for ages. I have defender turned
off aslo as it has previously caused me conflicts. I cannot open attachments,
cannot save them and cannot download anything via windows mail and internet
explorer 7. I have solved the Explorer probblem with Firefox. But there is an
attachmenyt from an old email that I needto open and I cant...I dont leave
messages on server so a bit stuffed. As I say this is a recent problem that
happened over the last week.......and yes some updates have been installed.
I have also reset security settings as advised in a differetn forum, turned
off UAC as advised by a different forum. Am stuck now as to what to try next.
How do we get Microsoft to look at the problem. Any ideas anyone....?

If you can't download anything, it's not really a Windows Mail problem.
Try resetting Internet Explorer to see if that will allow you to download:
Tools, Internet Options, Advanced tab, Reset.
If that fails to correct the problem, you may have to reinstall Vista.

I have done the tools, security, clkear "........" etc. Still to no avail.
Getting desplerate to open bills that need paying. pdf shouldn't be that hard
surely????

Why did you tag onto an old thread, start your own next time you have a
problem.

Regards opening .pdf docs, do you have Adobe?

I don't see a detailed problem statement from you in this thread.
If you need assistance, please provide details and include a copy of
any error messages.

I have a customer with a very similar problem. Unable to open or save
attachments in Windows Mail. When we try to save an attachment we get "There
was an error saving one or more of the attachments. Please check your free
disk space and try again."

Checked disk space - there is 60GB free. Have tried disabling UAC and
Windows Defender with no change. Have also checked and reset security
settings and tried turning off anti-virus. Anti-virus installed is ESET NOD
32.

Any way to fix this besides trying Windows Live Mail or reinstalling Vista?

UAC and Windows Defender do not bother Windows Mail. Reinstalling
Vista is pointless because it doesn't change the underlying conditions.
Windows Mail *is* bothered by aggressive/intrusive antivirus programs.
The only sure way to determine if your antivirus is at fault is to do a
trial uninstall (be sure to reboot afterwards).

Instead of uninstalling your antivirus, consider upgrading to Windows
Live Mail, because it is less prone to suffering bad effects from overly
intrusive antivirus programs: http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here

[rcoppersmith]

Gary, I have same issue on my Vista machine. Outlook opens attachments of any type. msn hotmail, verizonmail and godaddy's mail will not open any attachments. gives you the "open" box, appears to run, then disappears. On my XP machine, no issue.
Attachments did open in msn/godaddy for the first 6 mos or so I owned the Vista, then just stopped.
I spent hour on phone with tech support, reset explorer, etc (running explorer beta 8). No change. Tech support gave up.
Removed bitdefender, no difference.
Installed ESET, no difference.
I've tried using both IE and firefox, no difference.
In fact, when I tried to download ESET yesterday, took about 10 tries and reboots to get it to download, was doing the same thing.
Any help would be great.
Ralph

A thought just hit me re this (I do have Toshiba's, 3 of them, 2 XP 1 Vista) and this problem is only on the Vista.
I had a similar issue a while back and a MS tech took over my PC and removed a Google something, not sure what, and it fixed my issues at that time.
Could it be Google interfering again?

I don't see you mention Windows Mail anywhere.
I don't claim any expertise in email issues other than Windows Mail.
Problems with multiple webmail providers are outside the realm of
this newsgroup. I suggest uninstalling the IE8 beta and reverting
back to IE7.

When I click on the second attachment Windows live mail freezes and windons
Mail close and start again.
You have some suggestion?
thankful .

It is not wise to bypass normal security measures.
For now it is much safer to revert IE8 back to IE7.

It's not a Vista problem, because the same problem did not exist
prior to the release of IE8. In each instance I have come across,
the problem was resolved by uninstalling IE8. I consider that a
better fix than having to run IE as an administrator each time.

[auntnenny]

Windows Mail and Windows Live Mail are different programs with
similar names. If you want to discuss problems with Windows Live
Mail, newsgroup microsoft.public.windows.live.mail.desktop will
reach more people who actually use Windows Live Mail.

There is a known attachments problem caused by a recent update to
Norton antivirus. There may be a newer update that corrects the problem,
so first try updating Norton.

Norton Antivirus users are entitled to a free upgrade to Norton Antivirus 2009,
which cures the problem. Contact Symantec via online chat.

As a last resort, uninstall Norton antivirus and follow up with their debris removal tool:
http://service1.symantec.com/Support...05033108162039

If you like, we can recommend a more compatible free antivirus.

[jurastores]

Hello, has snyone tried this in Vista: On the desk top....right click on Internet explorer icon....choose view as Administrator. Give that a go and see how you get on.

Whilst I appreciate what you say. This is not an IE8 problem, this is a Vista problem. If you read all the threads, it starts life as a Vista issue and IE8 raises it's ugly head further on in the posts.

My suggestion is only a temporary fix, in that everytime you enter IE you have to alter access rights. The access rights are not saved, even so I fail to see why you feel the way you do. No one else has been able to fix this, so if it works, so what. Is this not taking some of the agnst away from users until they can find a permanent fix?

I don't even know if it will solve the problem but it has worked for me on similar issues, the other alternative is to stick with XP.

Well, that's one person contacted me and said it worked for them!!!!!!!

Gary, I am sorry but I do not think you know what you are talking about! Look at the first 14 posts and there is no mention of IE8, they all mention Vista. Yes the problem did exist before IE8, that is why I posted the fix. How do you think I knew the fix? Have you tried it? Does it work? Yes it does, so what is your problem? If you have solved the problem, how come people are still posting problems? Surely the point of this blog is to help people, not to try and score points. Just because you could not solve peoples problem's does not mean no one else can.

Sometimes people try to be too complicated when there is a simple solution to the problem. Sometimes people cannot see the wood for the trees. All people want is a quick solution to thier problem and is it not proof that my fix works, if someone has already said it does?

If you feel that your skill and knowledge of computers has been undermined by a mere user, then I am sorry but I thought I was just helping people.

Are you a real person or a machine? Do you read what is written? Gary, there are people having problems here WHO DO NOT have IE8 installed. So how can uninstalling it help? I REPEAT, there are people here having problems WHO DO NOT have IE8 installed, please read ALL the posts. Your suggestions are of no use to them and you do not even address the problems as stated.
I, in no way wish to offend you but it is the people with IE7 that I am trying to help.
I do not see how security is a concern because by following my suggestion, all a person is doing, is creating an environment that exists in all previous versions of Windows and even then, only temporarily, whilst logged onto IE in the manner I suggest.
Please excuse my spelling.

Gary, if this continues, it will become a personal thing between you and I. I do not wish this, I only wanted to help people who had a problem that, I felt, I could solve.
Your first post was after 5 other posts about the problem. Your post did not solve the problem.
The first mention of IE8 is in post 10 so why are you harping on about IE8? When that was clearly NOT the start of this thread?
This is, regardless of what you say, a Vista problem and you eluded to it in your first post but did not give a fix.
At the end of the day, I thought this was all about helping people, not 'one upmanship'! If what I suggested does not work, then fine, ignore it but if it does, then all well and good!
I did not expect someone to come along and criticise a suggestion that could help. If, everytime I make a suggestion, that may help someone, I am slated. Whats the point? I may as well just keep quite, read the posts, laugh and think to myself (I could solve that) and carry on regardless.
It seems to me that you think that you are the only one with a fix!
In fact, I am so upset that you have done nothing but slate my advice, I am going to log out and never come here again.
Good Bye cruel world.
NEVER TO RETURN!!!!!!!!!!!!!!!!

First of all, it is customary in newsgroups to quote the post you
are replying to. It provides continuity, and is helpful to those
like myself who use a NNTP news reader.

I assure you that I read 100% of all the messages posted here.
There may well be a small subset of users with issues similar
to the one being discussed here but do not have IE8 installed.
I don't recall that you previously restricted your advice to IE7 users.
I expect IE7 users to advise me of their particular circumstances,
and I will tailor my response accordingly.

I tried it.
No, it does NOT really help.

It does just avoid the problem with some types if files.
The situation with JPGs and TXTs, however, remains the same.

[walf0721]

I have just SOLVED a similar issue about Windows Mail (Cannot open & save attachment).

I found the root cause is that Windows Mail will load a 3rd party DLL file when opening. And the DLL file is a malware.

After cleaning up that file, the Windows Mail works without any problem.

If you encounter this issue, you can try to do these steps to find out if there have any 3rd party DLL file is loaded into Windows Mail.

1. Download Process Explorer http://download.sysinternals.com/Fil...ssExplorer.zip

2.Extract and run ProcExp.exe and Open Windows Mail

3.Navigate to "View" -> "Lower Pane View" -> Click "DLLs"

4.Navigate to "View" -> Click "Show Lower Pane"

5.Find the WinMail.exe in the upper pane

6.In the Lower Pane, you will find many DLLs. You can try to find out if any 3rd Party(not Microsoft or blank) DLLs show there.

7.If you find, For example 1.dll , you can google it to find its path or what application does it belong to. Then try to uninstall that application or delete that DLL file.

8.restart the computer and test the Windows Mail is worked or not.

I hope this post will help you who experience the issue.