Outbox do not send messages

I cant send email because my Outbox has a message that "message could not be
sent. An error has occurred". What can I do to purge this email in order to
send messags?

If you can't delete that stuck message in the outbox,
you should try Steve's new edition of WMUtil:
http://www.oehelp.com/WMUtil/
When you download the file, be sure to choose Save rather than Run.
After it finishes downloading choose Run, then Extract. Then it will
show the extracted folder with two files in it. Run WMUtil.exe, and
click Clear Outbox. It may take a while.

Try dragging it to the Trash - if that doesn't work, try logging on directly
to your email via Internet Explorer (or whatever browser) and see if
deleting it there frees it in WM.

DOES anyone know if Steve's edition of WMUtil really works. I have a brand
new laptop with Vista from Hell AND have an outgoing email that I CANNOT
delete..
Please tell me this works as I cannot get hold of Microsoft til Monday and
that is 3 days without getting or sending emails...

I bought this computer in JAN....and did not start using it til 3 weeks
ago...So I assume my computer had the orginal problem with outgoing emails
NOT being able to be deleted, as it the case with me.

PLEASE tell me how to delete these outbox messages as I am not a techie and
am New TO THIS...Please, in english and not techie language as I really
really need your help.

The current version works. There was a bug in an earlier version that
caused it not to work for some people.

So glad its not jsut me!! wots goin on is it cause its thisnew vista dou
think? i can sen via yahoo but not 'mail' will it go eventually? xx

I am also getting the clear outbox botton greyed out. I have closed mail and
also restarted the pc and it is still greyed out. Any advice?

After all of your hard work and the words you put on this message board, I
got it to work and clear the one item in my outbox.

Opinion: This new Vista is a piece of you know what. Support is minimal and
so many bugs. Thanks guys for all your work.

We are just making MS richer with our dedication.

I appreciate this site and the expertise of all associated with it.

Press Ctrl-Shift-Esc which will bring up the Task Manager.
Go to the Processes tab and make sure WinMail.exe is not
running. If it is, end it.

Windows Mail is full of bugs, but don't blame Vista for that. Different
programming teams. I think Vista has less bugs than WinXP did at this
point.

And in the UK, at least, the Vista technical support (phone)
is second to none. Try getting help from British Gas!

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

This is a great liitle program, it cleared my outbox from this unclearable
message and I was able to send messages after that.

Open your Outbox and delete the message? !

Yes.

Installing Vista SP1 or SP2 will fix it completely.

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

You may need to delete the message after applying the fix

oehelp.com WMUtil/ worked for a message stuck in the inbox, also. I
clicked the "Repair Database" button. After 5 days of "help" from my service
provider, Microsoft, and my computer manufacturer, I was beyond happy to find this quick fix.

it worked for you, but you are quoting from a very old post.
Microsoft released a newer fix many months ago:
http://support.microsoft.com/kb/941090

It is always best to check the latest responses here first, so as
to utilize the newest fixes.

This often means you need to click on the Outbox, then either move all the
messages there to your Drafts folder or delete them. If any refuse to do
either, download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders.

It may or may not delete the messages causing problems, but should at
least make it possible for you to delete them.

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

The solution is posted on here at least a dozen times each day...
download and install this hotfix, with Windows
Mail not running
http://support.microsoft.com/default.aspx/kb/941090

Although it's labeled as for mail stuck in the Outbox, it also works for
other folders.

www.oehelp.com/WMUTil/