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Can't remove a message from the outbox

Windows Vista Mail


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  #1  
Old 24-04-2007
Emanuele
 
Posts: n/a
Can't remove a message from the outbox

In my outbox there's a mail i can't remove, move or open. If I try to delete
it i get the message "unknown error". This mail interferes with downloading
and sending mails...
What can I do?
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  #2  
Old 24-04-2007
elisa
 
Posts: n/a
RE: Can't remove a message from the outbox

I would like to know how to remove that disturbing mail in my outbox. What
can I do, Elisa

"Emanuele" wrote:

> In my outbox there's a mail i can't remove, move or open. If I try to delete
> it i get the message "unknown error". This mail interferes with downloading
> and sending mails...
> What can I do?

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  #3  
Old 24-04-2007
elisa
 
Posts: n/a
RE: Can't remove a message from the outbox


I cannot delete nor send this email blocking my outbox. What can I do, Elisa

"Emanuele" wrote:

> In my outbox there's a mail i can't remove, move or open. If I try to delete
> it i get the message "unknown error". This mail interferes with downloading
> and sending mails...
> What can I do?

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  #4  
Old 24-04-2007
Gary VanderMolen
 
Posts: n/a
Re: Can't remove a message from the outbox

Try reading the responses to similar posts in this newsgroup.

Gary VanderMolen

"elisa" <elisa@discussions.microsoft.com> wrote in message news:59F18292-2AC2-4A3A-BA6B-3223382657C7@microsoft.com...
>
> I cannot delete nor send this email blocking my outbox. What can I do, Elisa
>
> "Emanuele" wrote:
>
>> In my outbox there's a mail i can't remove, move or open. If I try to delete
>> it i get the message "unknown error". This mail interferes with downloading
>> and sending mails...
>> What can I do?



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  #5  
Old 24-04-2007
elisa
 
Posts: n/a
RE: Can't remove a message from the outbox

Thank you. I don`t see where I can click to show or hide reply mail. Where
should I click?

"elisa" wrote:

>
> I cannot delete nor send this email blocking my outbox. What can I do, Elisa
>
> "Emanuele" wrote:
>
> > In my outbox there's a mail i can't remove, move or open. If I try to delete
> > it i get the message "unknown error". This mail interferes with downloading
> > and sending mails...
> > What can I do?

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  #6  
Old 24-04-2007
elisa
 
Posts: n/a
RE: Can't remove a message from the outbox

I use windows mail and I dont see the option for showing or hiding the email
in my outbox, many thanks, elisa

"elisa" wrote:

> Thank you. I don`t see where I can click to show or hide reply mail. Where
> should I click?
>
> "elisa" wrote:
>
> >
> > I cannot delete nor send this email blocking my outbox. What can I do, Elisa
> >
> > "Emanuele" wrote:
> >
> > > In my outbox there's a mail i can't remove, move or open. If I try to delete
> > > it i get the message "unknown error". This mail interferes with downloading
> > > and sending mails...
> > > What can I do?

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  #7  
Old 24-04-2007
julie
 
Posts: n/a
RE: Can't remove a message from the outbox

I have the same problem right now as well. Do we have a response as to how to
fix it?

"Emanuele" wrote:

> In my outbox there's a mail i can't remove, move or open. If I try to delete
> it i get the message "unknown error". This mail interferes with downloading
> and sending mails...
> What can I do?

Reply With Quote
  #8  
Old 24-04-2007
Peter Foldes
 
Posts: n/a
Re: Can't remove a message from the outbox

How many more will Hijack this thread? Wonders of CDO posters . Never Stops

From Steve Cochran

<snip>

First thing is to remove McAfee or Norton or any other AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product. Then get something less invasive. There are a number of free
antivirus programs, but with any, you have to disable email scanning. See
www.oehelp.com/OETips.aspx#3

After that, the only solution so far is to wipe out the message database.
So go to
Tools | Options | Maintenance | Advanced | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory. Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can use File | Import | Messages and choose WinMail format and
point to the directory to which you moved the files.

<end snip>

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Emanuele" <Emanuele@discussions.microsoft.com> wrote in message news:7B80E139-488E-4B62-AD84-E78407E053C6@microsoft.com...
> In my outbox there's a mail i can't remove, move or open. If I try to delete
> it i get the message "unknown error". This mail interferes with downloading
> and sending mails...
> What can I do?

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  #9  
Old 24-04-2007
CF
 
Posts: n/a
RE: Can't remove a message from the outbox

Here is what I did, which may be a bit more lengthy than what most people
need to do, due to the Vista user problems my version has. Most people should
be able to go to Computer, C Drive, Users, select their user name, and see
the AppData file from there, and I cannot.

I went to start
in the start search area (just above start) I entered C:\Users\my user
name\AppData\Local\Microsoft\Windows Mail (note that Windows Mail must be
written as two separate words)
I clicked on Windows Mail at the top of the list page
I selected WindowsMail.MSMessageStore and pasted a copy in my documents
(just in case)
then deleted the file
I opened the Backup folder
then Opened the New folder
Deleted the WindowsMail.MSMessageStore in this folder
Closed out of everything and then upon opening Windows Mail it restores
itself and also gives you several "restore" folders under the default
folders. (Some of my restored folders were a real mess, but all of my emails
were there in one way or another)
I then proceeded to input my emails into the folders by copy and pasting (I
did notice a note online while searching that stated it is not a good idea to
copy and paste several emails at once as this action can cause another
"ghost" email, it also stated that doing anything too fast can cause this
problem.)

I hope this helps. I am more than happy to save anyone and everyone from
having the problems I've had.
CF

"Emanuele" wrote:

> In my outbox there's a mail i can't remove, move or open. If I try to delete
> it i get the message "unknown error". This mail interferes with downloading
> and sending mails...
> What can I do?

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  #10  
Old 21-07-2007
Tom
 
Posts: n/a
RE: Can't remove a message from the outbox

Where is the answer displayed????
--
tom@discussions.com


"elisa" wrote:

> I would like to know how to remove that disturbing mail in my outbox. What
> can I do, Elisa
>
> "Emanuele" wrote:
>
> > In my outbox there's a mail i can't remove, move or open. If I try to delete
> > it i get the message "unknown error". This mail interferes with downloading
> > and sending mails...
> > What can I do?

Reply With Quote
  #11  
Old 21-07-2007
Peter Foldes
 
Posts: n/a
Re: Can't remove a message from the outbox

Tom

The Outbox problem is easily rectified by following the directions
for using WMUtil: http://www.oehelp.com/WMUtil



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tom" <Tom@discussions.microsoft.com> wrote in message news:AECA93AE-F9B3-4066-A420-10B6C806BB6D@microsoft.com...
> Where is the answer displayed????
> --
> tom@discussions.com
>
>
> "elisa" wrote:
>
>> I would like to know how to remove that disturbing mail in my outbox. What
>> can I do, Elisa
>>
>> "Emanuele" wrote:
>>
>> > In my outbox there's a mail i can't remove, move or open. If I try to delete
>> > it i get the message "unknown error". This mail interferes with downloading
>> > and sending mails...
>> > What can I do?

Reply With Quote
  #12  
Old 21-07-2007
Gary VanderMolen
 
Posts: n/a
Re: Can't remove a message from the outbox

The answers are here:
news://msnews.microsoft.com/microsof...ows.vista.mail

Gary VanderMolen


"Tom" <Tom@discussions.microsoft.com> wrote in message news:AECA93AE-F9B3-4066-A420-10B6C806BB6D@microsoft.com...
> Where is the answer displayed????
> --
> tom@discussions.com
>
>
> "elisa" wrote:
>
>> I would like to know how to remove that disturbing mail in my outbox. What
>> can I do, Elisa
>>
>> "Emanuele" wrote:
>>
>> > In my outbox there's a mail i can't remove, move or open. If I try to delete
>> > it i get the message "unknown error". This mail interferes with downloading
>> > and sending mails...
>> > What can I do?



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  #13  
Old 30-11-2007
David Varathaiah
 
Posts: n/a
RE: Can't remove a message from the outbox



"Emanuele" wrote:

> In my outbox there's a mail i can't remove, move or open. If I try to delete
> it i get the message "unknown error". This mail interferes with downloading
> and sending mails...
> What can I do?

Reply With Quote
  #14  
Old 30-11-2007
 
Posts: n/a
Re: Can't remove a message from the outbox


"David Varathaiah" <DavidVarathaiah@discussions.microsoft.com> wrote in
message news:168AC139-3D25-4761-A902-5483566879C7@microsoft.com...
>
>
> "Emanuele" wrote:
>
>> In my outbox there's a mail i can't remove, move or open. If I try to
>> delete
>> it i get the message "unknown error". This mail interferes with
>> downloading
>> and sending mails...
>> What can I do?


Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether to use the 32-bit version or the 64-bit
version, try the 32-bit version first. Certain common antivirus programs,
such as most of those from Norton or McAfee, or a recent one from
Trend, tend to cause such problems, although selsom immediately, so if
you have such a program, remember where to find the fix - you may need
it again.


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  #15  
Old 01-12-2007
Dawn Sanchez
 
Posts: n/a
Re: Can't remove a message from the outbox

I have the same thing in my outbox. I can't move it to delete or anywhere
or delete it. It says unknown error.

"David Varathaiah" <DavidVarathaiah@discussions.microsoft.com> wrote in
message news:168AC139-3D25-4761-A902-5483566879C7@microsoft.com...
>
>
> "Emanuele" wrote:
>
>> In my outbox there's a mail i can't remove, move or open. If I try to
>> delete
>> it i get the message "unknown error". This mail interferes with
>> downloading
>> and sending mails...
>> What can I do?


Reply With Quote
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