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Cannot access Secure News Server (SSL Connection)

Windows Vista Mail


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  #1  
Old 03-04-2007
Ray Konopka
 
Posts: n/a
Cannot access Secure News Server (SSL Connection)

Hi Everyone,

I have a new Vista machine and I am trying to setup Windows Mail
to access a private newsgroup that requires a secure connection (SSL)
{Advanced Page in Newsgroups Properties - port 563}.

Anyway, after creating the news account, I then try to access the
newsgroup list. Almost immediately, I get a message that says
that "The TCP/IP connection was unexpectedly terminated by the
server."

The odd thing is that I have my old machine, which is running
Win XP SP2 and using Outlook Express 6, and it has no problems
accessing the private newsgroup.

I have verified that all the information is correct. I also do not have
any problems accessing normal newsgroups (i.e. non SLL connections).

Any information would be most helpful.
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  #2  
Old 05-04-2007
Julian
 
Posts: n/a
I've had similar problems with Outlook Express/Vista but
for some reason or another (sorry to say I don't know why)
I can work around it by using Thunderbird instead.
I'm going to get my ISP (BT) on the case and if I get any joy
I'll let you know.

BTW I just has the same error again and follwed the autoroute back here for
help
and by the time I had checked these posts the problem had resolved itself. ie.
I immediately downloaded more newsgroup posts without any intervention
on my part.

Since we last "spoke" I have applied a hotfix...
http://support.microsoft.com/Default.aspx?kbid=933872
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  #3  
Old 06-04-2007
Ray Konopka
 
Posts: n/a
Re: Cannot access Secure News Server (SSL Connection)

Hi Julian,

Thunderbird wont work because it does not allow me to enter two
different newsgroup accounts that have the same server. One
account is for public newsgroups, the other account is for
private newsgroups. Thunderbird does not allow you to enter
in two accounts that point to the same server.
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  #4  
Old 19-06-2007
Mary Lowery
 
Posts: n/a
RE: Cannot access Secure News Server (SSL Connection)

I'm a student with the University of Phoenix. I need to be able to gain
access to secure newsgroups through windows mail for class purposes. PLEASE
HELP ME. When I purchased my computer in May, I was informed that Vista was
compatiable with my online classes. If you do not have a solution to this
problem I will have to return this laptop and demand Windows XP Professional.
Which is the software that I requested from the start.
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  #5  
Old 20-06-2007
Frank Saunders, MS-MVP OE/WM
 
Posts: n/a
Vista and Windows Mail are compatible with your needs. Follow the
instructions you are given for setting up Outlook Express, but do it in
Windows Mail. If you can't do that you won't be able to do it in WinXP
either.

I am having the same problem. Has anyone found a solution yet?
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  #6  
Old 01-08-2007
Renee
 
Posts: n/a
I am in the same boat. I can't get my UoP stuff to work in Windows Mail. I
grabbed my old laptop and tried and it works fine.

Any suggestions? Is there a setting or something I'm supposed to do in
Windows Mail? I can't get my UoP email working either. :(

No, UoP doesn't offer instructions for WinMail, so I followed the OE
instructions. My newsgroups show up fine but I get the TCP/IP error. I
followed the same process on my XP box running OE6 and it all works fine.

"The TCP/IP connection was unexpectedly terminated by the server."

Details are:

Account: afm203.phoenix.edu
Server: afm203.phoenix.edu
Protocol: NNTP
Port: 563
Secure(SSL): 1
Code: 800ccc0f

Thanks, guys. I tried the first suggestion posted by Gary. No luck.

I am calling UoP tech support, but I have a feeling I'm SOL. They are not
officially supporting OE anymore for classroom participation. They are
trying to move everyone to a web based interface :( Unfortunately, I'm
disconnected 90% of the time when I do school work, so this is not practical
to me.

Can you get OE to just load and work on Vista?????
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  #7  
Old 01-08-2007
Frank Saunders, MS-MVP OE/WM
 
Posts: n/a
Re: Cannot access Secure News Server (SSL Connection)

Does UoP not have instructions on their Web site for setting up WinMail?

If not, follow their instructions for Outlook Express. The setup is the
same in the two programs.

--
Frank Saunders, MS-MVP OE/WM
Do n
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  #8  
Old 01-08-2007
Gary VanderMolen
 
Posts: n/a
What is the exact wording of that "TCP/IP" error?
I have no way of verifying whether your server name is correct.

However, Windows Mail has a default NNTP setting that some servers don't like.
Go to Tools, Options, Send, in the News Sending Format section click on
Plain Text Settings and change the format to Uuencode.

No, OE won't install on Vista.
We had some University of Phoenix news server issues here a
couple of months ago, but I don't remember if the problem was
the same as yours. I purge all posts older than one month.

Thanks for the feedback. I need to save this someplace because
I'm sure we'll get other UoP folks with the same issue.
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  #9  
Old 01-08-2007
Brian Parliament
 
Posts: n/a
Re: Cannot access Secure News Server (SSL Connection)

I learned that the news server I was having this problem with was using an
old obsolete encryption method that windows mail does not support. You might
be able to use stunnel (stunnel.org) to make it work. I did not try stunnel.
The news server I am using is updating there server so I opted to wait. You
could contact your news server admin and ask them if they have plans to
update the encryption mechanism so it is compatible with Windows Mail.
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  #10  
Old 01-08-2007
Renee
 
Posts: n/a
I just got up and working. UoP TS was great.

The suggestion from Gary wasn't the answer this time. (Thanks though.)

Turns out you have to load the newsgroups and then in WinMail:

Tools --> accounts --> click on the class newsgroup --> properties

Under General tab:
Name must be in there
UoP email address must be in there (username@email.phoenix.edu)
Apply

Under Server tab:
Check "This server requires me to logon"
Enter UoP username
Enter UoP password
Check "Remember password"
Apply

Under Advanced tab:
Ensure NNTP is 563
Ensure "This server requires SSL" is checked.
Apply

If you do run into it again, the utility is hidden to the student now.

When someone logs into their UoP online account, they simply change a little
in the address bar after getting in to find the old utility.

That will bring up the utility to download newsgroups for them.
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  #11  
Old 08-07-2008
Garydf@prodigy.net
 
Posts: n/a
The TCP/IP connection was unexpectedly terminated by the server. I am
another person with same problems. The default newsgroup Port was 563 & I've
also tried 119 but neither works. Using the settings off the web and other
email works and this was working a few weeks ago. Using the check box for
SSL and it comes up with Colde:800ccc0f.


I have no experience with secure (SSL) news servers.
Does Windows Mail work for you using standard (non-secure) news servers?
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  #12  
Old 08-07-2008
 
Posts: n/a
Re: Cannot access Secure News Server (SSL Connection)

Can you right click on the error message and copy all of it (usually about
two paragraphs) to your next message? Few people are very good about
guessing all the parts of it that offer useful information.

Also, if you use Outlook Express instructions under Windows Mail, don't
expect any sets of instructions that call for the HTTP protocol to work
under Windows Mail. Sets of Outlook Express instructions that call for
some other protocol, or don't tell you to change the default protocols,
will probably work under Windows Mail, though
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  #13  
Old 18-08-2008
dkat
 
Posts: n/a
Can you tell me how to get outlook express on Vista? I really am having all
sorts of problems with Vista's Window Mail...

Outlook Express will not run on Vista. Windows Mail will not run on WinXP.
Windows Live Mail will run on both WinXP and Vista.

Both OE and WM are now dead-end products that Microsoft will no longer
improve or support. They would like us all to move to WLM.

Many of us prefer WLM, which you can download for free from:
Windows Live Mail
http://get.live.com/wlmail/overview

The peer-to-peer support newsgroup for WLM is at
microsoft.public.windows.live.mail.desktop (Ignore the word desktop; it was
dropped from the name of the program over a year ago.)
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  #14  
Old 19-08-2008
Mr. Arnold
 
Posts: n/a
Re: outlook express on Vista

What kinds of problems are you having with WM?

You can also use the free Thunderbird email client program on Vista if you
opt not to use WM; it's very good.
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  #15  
Old 19-08-2008
Paul Montgomery
 
Posts: n/a
Re: outlook express on Vista

On Aug 18, 3:46 pm, "Mr. Arnold" a.k.a. Anti on Chicken
Little(s), Little Mad Dog, The Lone Ranger, The Lone Ranger1,
Junk Yard Dog, General Paul Montgomery, General Paul
Montgomery1, General Paul Montgomery2, General Paul Montgomery3,
General Paul Montgomery4, General Paul Montgomery5, General Paul
Montgomery6, General Paul Montgomery7, and Paul Montgomery 9000

He should know: He's tested it with all of the above monikers during
the past 10 days.

OH... and he's also tested it using my name and email address as
well. You can tell it's him by checking the headers and looking for
the originating IP 4.224.xxx.xxx or 4.225.xxx.xxx
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