Windows Mail restarts after closing

There is a big difference between Outlook and Windows Mail.
Those two programs are not related except they both do email.
What you had on your old PC probably was Outlook Express,
not Outlook.

No, I wasn't saying that deleting and then re-adding all email
accounts will stop the mail program from restarting itself when
you close it. Cassandra was saying that. Since you had
misunderstood what Cassandra was saying, I was merely merely
explaining what she meant.

It won't hurt to try Cassandra's suggestion, but I don't have high
hopes that it will solve your problem.

Yep it's Outlook Express that I transferred :) although I disagree with your
description of it as a freebie mail program as it was a preloaded component
of a system I paid for - it's a bit like saying to someone with car problems
that you're surprised they used the freebie engine components that came ready
installed. I only want it to send, receive and store mail and I buy the
Business editions when I get a new OS so I don't think it's unreasonable to
expect the preloaded components to work at that basic level.

Whilst I can see the logic in Cassandra's suggestion that the AV may have
corrupted the program, I don't think deleting the various mail accounts is
going to fix it - going back to the car example, it would be a bit like
reprogramming the radio to try to fix an ignition problem. The one thing it
does do is leave me unsure whether I should be swearing at Microsoft or
McAfee each time the stupid thing refuses to close down ;)

However, other posts on this forum suggest people have experienced the same
problems without McAfee being present, so from that I feel it's fair to
assume the root cause of the problem lies with Windows and/or a standard
Windows component (OE, possibly combined with the use of Easy Transfer).

Although this forum is replete with Windows Mail problem reports,
we should not lose sight of the fact that millions of users are using
that email program successfully. If there was some fundamental
fatal flaw, it would be making newspaper headlines everywhere.
I agree that even a freebie email program should work at a basic level,
and I think Windows Mail does that, as long as you don't run it with
non-compatible third party security products.

Gary, from your posts to me and others on this forum, you seem more
interested in trying to put people down than trying to help anyone. The
McAfee free trial that came preloaded on my new Vista Business OS claimed to
be fully compatible with that product. Now, whilst I accept McAfee might be
wrong about their product and am certainly not in the least motivated to
defend them, believing two well established, international companies (the AV
provider and my Computer Manufacturer) does not equate to me, or all the
other people this has happened to, being as niaive or reckless as you are
implying at the end of your post.

I believe this forum is intended as a place where users can discuss problems
and share solutions, not a feeding ground for people who need to make others
look small in order to make themselves feel big.

I certainly did not mean to give you a wrong impression.
I have no desire to make anyone feel small. I'm here to help
people with their email problems, and I believe I have done just
that if you will review the bulk of my responses over the past
eight months.
I do not have the time to go into a lengthy discussion with everyone
who comes to this forum about why Norton and McAfee antivirus products
are not recommended to be used with Windows Mail. For the sake of
brevity, I have to make my responses somewhat curt and authoritative
sounding. If you had been following all the posts here for the last eight
months as I have, you would be well acquainted with the reasons why
all the regular responders here agree with me as far as my opinion
of the compatibility of these AV products.

I must agree with Tina on how bad windows mail is, I have had nothing but
problems with it being unable to delete messages, leaving ghost messages and
locking my outbox with stuck messages. I bought my laptop with os supplied by
microsoft and they in my opinion are to blame for releasing the system before
they had ironed out all the bugs on it. If antivirus software is not
compatibile with vista then why is it preloaded by computer manufacturers?
I have now used 3 different AV'S and problem still exists with the mail
trying to restart after closure and I have only just managed to eradicate the
ghost e mail problem! And I have been waiting since Jan this year for patches
to the software.
Also if problem is related to data transfer from old systems ,as I did this
as well ,then it should not be recommend!

Computer sellers like Dell and HP get paid (bribed) by the AV vendors
to include a trial AV copy on every computer. The problem with AV
incompatibility is not widely known outside of this forum.

Windows Mail is actually quite trouble-free when used with a compatible
antivirus.

I have just purchased a new Dell pre loaded with McAfee (which was not
enabled when I used Easy Transfer to move my mail from XP to Outllood Express
to Windows Mail. I am experiencing the same iss when I try to exit. Its not
the end of the world - I can close the Windows error message but it is
irritating. Is there a proven method to resolve this yet ?

I had this problem after installing the Vista Basic Update over Windows XP.
As part of the upgrade, I uninstalled Norton AV and installed McAfee. Now, on
closing the Mail programme, it shows an error message and then restarts. I
have tried various options and one thing worked (partly): I went to the Mail
programme> Tools> Message Rules>Mail Rule where I found a checked box "Auto
Generate Norton Anti-Spam Rule". I unchecked and deleted this. On closing
Mail an error message appeared and I had to close the dialogue box but the
Mail programme didn't restart. So in my case it seems to be linked with
residual parts of the Norton programme.

Here's a program for removing residual parts of Norton:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

However, McAfee also causes various problems in Windows Mail,
although seldom immediately. Therefore, you might want to uninstall
McAfee also, then run this program to clean up after it:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee& type=TS&ia=1>

You might then want to install a replacement antivirus program.
I recommend either avast! or AVG for home use, either one with
a custom install that tells it to leave out the part that scans email,
or NOD32 for business use.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

http://www.eset.com/

I've tried to find a solution within this discussion about how to get
Windows Mail back up after it "shuts down incorrectly". The only
solution that I have found on my own is to shut down my computer and
turn it back on. Is there a better way?

Both Norton and McAfee cause various problems in Windows Mail,
although seldom immediately. So does a recent version of Trend.
I suggest that you uninstall McAfee also, then run the cleanup
programs for both of them:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee& type=TS&ia=1>

You may also need to remove your email account under Windows
Mail, then create it again, to finish the cleanup.

If Windows Mail then works properly, you may want to install a
replacement antivirus program. I suggest either avast! or AVG,
either one with a custom install where you tell it to leave out the
part that scans email:

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

[wykoff]

Have same problem w/ outlook, response alluding to 3rd party program conflict makes sense to me, I get a delayed error after OE message that my Trend Micro anti spam has encountered an error and needs to close

If you really mean "Outlook" you are in the wrong newsgroup.
The newsgroup to which you posted is for the Windows Mail program.
You are more likely to find Outlook experts in the Outlook newsgroup:

microsoft.public.outlook.general (via NNTP), or via the web:

http://www.microsoft.com/communities...utlook.general

You can go to Start | Search and type msconfig and then see and disable what
startup items and services there are to help determine the culprit.