Outlook Web Access in IE7

I still have not found a fix for this problem. However I downloaded Fire Fox
and that works just fine.

"Rosemarie" wrote:

> I'm new to Vista and have the 'Exact' some issue. I can not type into the
> compose portion of the mailbox. The red x is all I see. As I can send it, I
> did to another my other account. And the x comes up as a ? mark symbol.
> I've spent all day on the phone with microsoft and Windows Live without
> resoloution. Has any one figured out what the fix is?
>
> thanks
>
> "Don Holbrook" wrote:
>
> > I am having the same problem. I am using OWA on a Vista Home Premium
> > version, hoewever I get the same results on Vista Pro @ work. It also works
> > fine on my XP machines. I have 2 different OWA mailboxes that I have this
> > problem with.
> >
> > "Malay Thakershi" wrote:
> >
> > > I don't understand this. It is a vista problem.
> > >
> > > I installed Vista business and use OWA without any problems for 1 week.
> > > Then I started getting a red cross in the mail compose area (entire thing - I
> > > can't type anything). I have XP on another partition and it works fine on it.
> > >
> > > Please shed some light.
> > >
> > > Malay
> > >
> > > "Photubias" wrote:
> > >
> > > > I use Outlook Web Access through IE7 and it works great. But when i want to
> > > > create a mail. I only see a red cross where I used to type my message...
> > > > Is there a patch for this?
> > > > Thanks
> > > >
> > > >

Thank you Don, but I don't know how to do that as this is all new to me. I
see what I can do. Dose downloading Fire Fox change anything with Win.Live ?



"Don Holbrook" wrote:

> I still have not found a fix for this problem. However I downloaded Fire Fox
> and that works just fine.
>
> "Rosemarie" wrote:
>
> > I'm new to Vista and have the 'Exact' some issue. I can not type into the
> > compose portion of the mailbox. The red x is all I see. As I can send it, I
> > did to another my other account. And the x comes up as a ? mark symbol.
> > I've spent all day on the phone with microsoft and Windows Live without
> > resoloution. Has any one figured out what the fix is?
> >
> > thanks
> >
> > "Don Holbrook" wrote:
> >
> > > I am having the same problem. I am using OWA on a Vista Home Premium
> > > version, hoewever I get the same results on Vista Pro @ work. It also works
> > > fine on my XP machines. I have 2 different OWA mailboxes that I have this
> > > problem with.
> > >
> > > "Malay Thakershi" wrote:
> > >
> > > > I don't understand this. It is a vista problem.
> > > >
> > > > I installed Vista business and use OWA without any problems for 1 week.
> > > > Then I started getting a red cross in the mail compose area (entire thing - I
> > > > can't type anything). I have XP on another partition and it works fine on it.
> > > >
> > > > Please shed some light.
> > > >
> > > > Malay
> > > >
> > > > "Photubias" wrote:
> > > >
> > > > > I use Outlook Web Access through IE7 and it works great. But when i want to
> > > > > create a mail. I only see a red cross where I used to type my message...
> > > > > Is there a patch for this?
> > > > > Thanks
> > > > >
> > > > >

It is a problem with IE7. On the Outlook Web Acces sign in screen, select
the Basic client.

Your company's server needs an update for Outlook Web Acces to work with
IE7.

"Rosemarie" <Rosemarie@discussions.microsoft.com> wrote in message
news:681828EB-3A63-4F8A-942A-FACE27F06D59@microsoft.com...
> Thank you Don, but I don't know how to do that as this is all new to me.
> I
> see what I can do. Dose downloading Fire Fox change anything with
> Win.Live ?
>
>
>
> "Don Holbrook" wrote:
>
>> I still have not found a fix for this problem. However I downloaded Fire
>> Fox
>> and that works just fine.
>>
>> "Rosemarie" wrote:
>>
>> > I'm new to Vista and have the 'Exact' some issue. I can not type into
>> > the
>> > compose portion of the mailbox. The red x is all I see. As I can send
>> > it, I
>> > did to another my other account. And the x comes up as a ? mark
>> > symbol.
>> > I've spent all day on the phone with microsoft and Windows Live without
>> > resoloution. Has any one figured out what the fix is?
>> >
>> > thanks
>> >
>> > "Don Holbrook" wrote:
>> >
>> > > I am having the same problem. I am using OWA on a Vista Home Premium
>> > > version, hoewever I get the same results on Vista Pro @ work. It
>> > > also works
>> > > fine on my XP machines. I have 2 different OWA mailboxes that I have
>> > > this
>> > > problem with.
>> > >
>> > > "Malay Thakershi" wrote:
>> > >
>> > > > I don't understand this. It is a vista problem.
>> > > >
>> > > > I installed Vista business and use OWA without any problems for 1
>> > > > week.
>> > > > Then I started getting a red cross in the mail compose area (entire
>> > > > thing - I
>> > > > can't type anything). I have XP on another partition and it works
>> > > > fine on it.
>> > > >
>> > > > Please shed some light.
>> > > >
>> > > > Malay
>> > > >
>> > > > "Photubias" wrote:
>> > > >
>> > > > > I use Outlook Web Access through IE7 and it works great. But when
>> > > > > i want to
>> > > > > create a mail. I only see a red cross where I used to type my
>> > > > > message...
>> > > > > Is there a patch for this?
>> > > > > Thanks
>> > > > >
>> > > > >

I am having the same problem- there is a red cross inside a box in the top
left hand corner and I cannot type a message. Has anyone figured this out
yet?

"Photubias" wrote:

> I use Outlook Web Access through IE7 and it works great. But when i want to
> create a mail. I only see a red cross where I used to type my message...
> Is there a patch for this?
> Thanks
>
>

Cynthia, All I know is that the fix needs to be done with webmail and that
for me is at work. If you check this thread, you will see that using fire
fox may work. I haven't tried it yet as I'm waiting for my work IT office to
get the fix for this.

rosemarie

"Cynthia Louise" wrote:

> I am having the same problem- there is a red cross inside a box in the top
> left hand corner and I cannot type a message. Has anyone figured this out
> yet?
>
> "Photubias" wrote:
>
> > I use Outlook Web Access through IE7 and it works great. But when i want to
> > create a mail. I only see a red cross where I used to type my message...
> > Is there a patch for this?
> > Thanks
> >
> >

Your issue sounds like the problem Vista users are having with
the OWA mode of Microsoft Exchange Server. This is because
Vista no longer includes support for the ActiveX control that is used
for HTML editing in Outlook Web Access. Your employer's server
administrator will need to apply a hotfix to the Exchange server.

http://uksbsguy.com/blogs/doverton/a...t-neoblog.aspx

http://forums.microsoft.com/TechNet/...0074&SiteID=17

Gary VanderMolen

"Cynthia Louise" <Cynthia Louise@discussions.microsoft.com> wrote in message
news:32CBFE50-0E2F-4634-9556-E2C6A25349D9@microsoft.com...
>I am having the same problem- there is a red cross inside a box in the top
> left hand corner and I cannot type a message. Has anyone figured this out
> yet?
>
> "Photubias" wrote:
>
>> I use Outlook Web Access through IE7 and it works great. But when i want to
>> create a mail. I only see a red cross where I used to type my message...
>> Is there a patch for this?
>> Thanks
>>
>>

The Solution for this problem is listed clearly in the following URL:
http://support.microsoft.com/kb/911829


"Rosemarie" wrote:

> I'm new to Vista and have the 'Exact' some issue. I can not type into the
> compose portion of the mailbox. The red x is all I see. As I can send it, I
> did to another my other account. And the x comes up as a ? mark symbol.
> I've spent all day on the phone with microsoft and Windows Live without
> resoloution. Has any one figured out what the fix is?
>
> thanks
>
> "Don Holbrook" wrote:
>
> > I am having the same problem. I am using OWA on a Vista Home Premium
> > version, hoewever I get the same results on Vista Pro @ work. It also works
> > fine on my XP machines. I have 2 different OWA mailboxes that I have this
> > problem with.
> >
> > "Malay Thakershi" wrote:
> >
> > > I don't understand this. It is a vista problem.
> > >
> > > I installed Vista business and use OWA without any problems for 1 week.
> > > Then I started getting a red cross in the mail compose area (entire thing - I
> > > can't type anything). I have XP on another partition and it works fine on it.
> > >
> > > Please shed some light.
> > >
> > > Malay
> > >
> > > "Photubias" wrote:
> > >
> > > > I use Outlook Web Access through IE7 and it works great. But when i want to
> > > > create a mail. I only see a red cross where I used to type my message...
> > > > Is there a patch for this?
> > > > Thanks
> > > >
> > > >

Mozilla.com is the website...download the free version and during install you
can import all your explorer setting and it looks just like explorer so no
problem navigation...also make sure you select the tick "use as default
browser" and your life will be sweeeeet from here on. By the way the early
microsoft link was for Microsoft server 2003 not...vista

"Rosemarie" wrote:

> Cynthia, All I know is that the fix needs to be done with webmail and that
> for me is at work. If you check this thread, you will see that using fire
> fox may work. I haven't tried it yet as I'm waiting for my work IT office to
> get the fix for this.
>
> rosemarie
>
> "Cynthia Louise" wrote:
>
> > I am having the same problem- there is a red cross inside a box in the top
> > left hand corner and I cannot type a message. Has anyone figured this out
> > yet?
> >
> > "Photubias" wrote:
> >
> > > I use Outlook Web Access through IE7 and it works great. But when i want to
> > > create a mail. I only see a red cross where I used to type my message...
> > > Is there a patch for this?
> > > Thanks
> > >
> > >

[Olivier]

I'd like to add some precisions here.

I found this forum when I googled 'OWA new mail red cross'. I work in IT and for one new customer I have been given an email account on their exchange server and the OWA URL to use it. This worked fine until I upgraded to Vista and then I got the red cross problem.

As I am running some XP virtual machines as well I thought I'd try there too. My first virtual machine seemed to work... until I tried to close the new mail window, or send the mail, and that made IE crash. I found another machine where that worked completely (an XP virtual machine).

However I also found that on the same machine, same IE7 (on two adjacent tabs), OWA to the customer's Exchange was failing to allow me to insert any text whilst OWA to my company's Exchange didn't produce the problem.

I conclude that it's got to be a server problem and that I'll have to ask the customer to apply the patch in the Microsoft article quoted earlier in this thread.

However, I made the mistake of clicking on the 'Download' button of the E-mail Security section of OWA's Options. That seemed to fix the red cross problem but introduced the IE crash. One step forward and 2 backwards.

1st question, to people who recommend removing the S/MINE Control: How do you do that? I tried with 'Uninstall or change a program' but it complains another version is already installed... probably because I also installed it for my company's OWA and it comes from the Exchange server and my company's version is the most recent one that doesn't cause the crash... Is there a way out?

2nd question is for people who say the solution was to install Firefox. I thought of that before coming to the forums, as a debugging aid. I found that indeed it worked but that it only gave me a plain text facility to compose my email. Can you do HTML email with OWA on Firefox? How? (Oops, that's 2 questions!)

OWA on Firefox looks and feels quite different from OWA on IE. The font is different, the spacing is different, the replies are in text only and the previous emails displayed underneath lose their colours and fonts and most importantly everything happens in the same window! Hey, can't see 2 emails side by side anymore! How comes it's so different and is it possible to get it to look and feel similar to OWA on IE?

I find I can't use OWA on Firefox because my company has a standard for signatures that includes different fonts and colours (the small print is in a small font :-) ) and I don't know how to do that with Firefox.

I also tried Opera, but that complained early that it couldn't use the type of identification requested, so no luck there at all.

Thank you in advance for constructive replies.

Olivier

"Olivier" <Olivier.31wv3f@DoNotSpam.com> wrote in message
news:Olivier.31wv3f@DoNotSpam.com...
>
> I'd like to add some precisions here.
>
> I found this forum when I googled 'OWA new mail red cross'. I work in
> IT and for one new customer I have been given an email account on their
> exchange server and the OWA URL to use it. This worked fine until I
> upgraded to Vista and then I got the red cross problem.
>
> As I am running some XP virtual machines as well I thought I'd try
> there too. My first virtual machine seemed to work... until I tried to
> close the new mail window, or send the mail, and that made IE crash. I
> found another machine where that worked completely (an XP virtual
> machine).
>
> However I also found that on the same machine, same IE7 (on two
> adjacent tabs), OWA to the customer's Exchange was failing to allow me
> to insert any text whilst OWA to my company's Exchange didn't produce
> the problem.
>
> I conclude that it's got to be a server problem and that I'll have to
> ask the customer to apply the patch in the Microsoft article quoted
> earlier in this thread.
>
> However, I made the mistake of clicking on the 'Download' button of the
> E-mail Security section of OWA's Options. That seemed to fix the red
> cross problem but introduced the IE crash. One step forward and 2
> backwards.
>
> 1st question, to people who recommend removing the S/MINE Control: How
> do you do that? I tried with 'Uninstall or change a program' but it
> complains another version is already installed... probably because I
> also installed it for my company's OWA and it comes from the Exchange
> server and my company's version is the most recent one that doesn't
> cause the crash... Is there a way out?
>
> 2nd question is for people who say the solution was to install Firefox.
> I thought of that before coming to the forums, as a debugging aid. I
> found that indeed it worked but that it only gave me a plain text
> facility to compose my email. Can you do HTML email with OWA on
> Firefox? How? (Oops, that's 2 questions!)
>
> OWA on Firefox looks and feels quite different from OWA on IE. The font
> is different, the spacing is different, the replies are in text only and
> the previous emails displayed underneath lose their colours and fonts
> and most importantly everything happens in the same window! Hey, can't
> see 2 emails side by side anymore! How comes it's so different and is
> it possible to get it to look and feel similar to OWA on IE?
>
> I find I can't use OWA on Firefox because my company has a standard for
> signatures that includes different fonts and colours (the small print is
> in a small font :-) ) and I don't know how to do that with Firefox.
>
> I also tried Opera, but that complained early that it couldn't use the
> type of identification requested, so no luck there at all.


The server administrator needs to add an update:
You receive an error message when you try to perform any editing tasks, or
you must click to enable the compose frame in Outlook Web Access
http://support.microsoft.com/kb/911829

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Olivier, this newsgroup tends to specialize in common user issues
affecting the Windows Mail program. As such, it is not the best
forum for discussing OWA issues.
You might try the newsgroup: microsoft.public.exchange.clients.

--
Gary VanderMolen [MS-MVP WLM]


"Olivier" <Olivier.31wv3f@DoNotSpam.com> wrote in message news:Olivier.31wv3f@DoNotSpam.com...
>
> I'd like to add some precisions here.
>
> I found this forum when I googled 'OWA new mail red cross'. I work in
> IT and for one new customer I have been given an email account on their
> exchange server and the OWA URL to use it. This worked fine until I
> upgraded to Vista and then I got the red cross problem.
>
> As I am running some XP virtual machines as well I thought I'd try
> there too. My first virtual machine seemed to work... until I tried to
> close the new mail window, or send the mail, and that made IE crash. I
> found another machine where that worked completely (an XP virtual
> machine).
>
> However I also found that on the same machine, same IE7 (on two
> adjacent tabs), OWA to the customer's Exchange was failing to allow me
> to insert any text whilst OWA to my company's Exchange didn't produce
> the problem.
>
> I conclude that it's got to be a server problem and that I'll have to
> ask the customer to apply the patch in the Microsoft article quoted
> earlier in this thread.
>
> However, I made the mistake of clicking on the 'Download' button of the
> E-mail Security section of OWA's Options. That seemed to fix the red
> cross problem but introduced the IE crash. One step forward and 2
> backwards.
>
> 1st question, to people who recommend removing the S/MINE Control: How
> do you do that? I tried with 'Uninstall or change a program' but it
> complains another version is already installed... probably because I
> also installed it for my company's OWA and it comes from the Exchange
> server and my company's version is the most recent one that doesn't
> cause the crash... Is there a way out?
>
> 2nd question is for people who say the solution was to install Firefox.
> I thought of that before coming to the forums, as a debugging aid. I
> found that indeed it worked but that it only gave me a plain text
> facility to compose my email. Can you do HTML email with OWA on
> Firefox? How? (Oops, that's 2 questions!)
>
> OWA on Firefox looks and feels quite different from OWA on IE. The font
> is different, the spacing is different, the replies are in text only and
> the previous emails displayed underneath lose their colours and fonts
> and most importantly everything happens in the same window! Hey, can't
> see 2 emails side by side anymore! How comes it's so different and is
> it possible to get it to look and feel similar to OWA on IE?
>
> I find I can't use OWA on Firefox because my company has a standard for
> signatures that includes different fonts and colours (the small print is
> in a small font :-) ) and I don't know how to do that with Firefox.
>
> I also tried Opera, but that complained early that it couldn't use the
> type of identification requested, so no luck there at all.
>
> Thank you in advance for constructive replies.
>
> Olivier
>
>
> --
> Olivier
> ------------------------------------------------------------------------
> Olivier's Profile: http://forums.techarena.in/members/37825.htm
> View this thread: Outlook Web Access in IE7
>
> http://forums.techarena.in
>

[Olivier]

Oops, sorry.

As I said I found this place with Google and the discussion seemed to be all on OWA and I thought I'd add to it but I must admit I didn't explore the forum's specialisation.

No need to be sorry. :-)
By asking questions, you got pointed in the right direction.

--
Gary VanderMolen [MS-MVP WLM]


"Olivier" <Olivier.31xmvc@DoNotSpam.com> wrote in message news:Olivier.31xmvc@DoNotSpam.com...
>
> Oops, sorry.
>
> As I said I found this place with Google and the discussion seemed to
> be all on OWA and I thought I'd add to it but I must admit I didn't
> explore the forum's specialisation.
>
>
> --
> Olivier
> ------------------------------------------------------------------------
> Olivier's Profile: http://forums.techarena.in/members/37825.htm
> View this thread: Outlook Web Access in IE7
>
> http://forums.techarena.in

[Sarah Lou]

The red X that people speak of is caused by not having MIME installed. An explanation of the actual crash and a fix can be found here:

http://www.jjclements.co.uk/index.ph...il-through-owa

[M. Nadeem Aslam]

The solution to this problem is S/MIME.

You may click the "Options" on the bottom left while using OWA. Then scroll down to "email security" options. Here you will see the update button. Click it and run the installation. Clise your IE7 and re-open it. This will enable you to compose and edit emails. I hope will answer to your query.

Nadeem.