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| Tags: 0x800ccc78, email, error code, windows mail, windows vista |
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#1
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| All of a sudden i cannot send emails but can recieve.
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider. Subject 'emails', Account: 'imap.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server Response: '554 5.7.1 : Sender address rejected: Access denied', Port: 587, Secure(SSL): Yes, Server Error: 554, Error Number: 0x800CCC78 This is the error message i recieve. Can anyone help. Kind Regards |
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#2
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| Re: All of a sudden i cannot send emails but can recieve.
To start with, go to Tools, Accounts, select that account, Properties, Advanced, then uncheck the SSL option. AOL doesn't support it. Also note that AOL requires your 'From' address to be @aol.com or @aim.com. |
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#3
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I am having the very exact problem- everything I have tried, including purchasing Registry Booster has failed- have you had any luck resolving the issue? unfortunatley still the same probs as SLL was unchecked and i have .com on the address. |
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#4
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I'm not sure I understand your responses. The error message you included clearly shows that the SSL option was enabled for the outgoing mail server. Also, using an email address ending in .com is not significant. In order to use the AOL server the email address used on that account must end in @aol.com or @aim.com. Please copy and paste your error message for proper consideration. |
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#5
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| Re: All of a sudden i cannot send emails but can recieve.
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider. The rejected e-mail address was 'darrenmlowman@aol.com'. Subject 'emails', Account: 'imap.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server Response: '554 5.7.1 <darrenmlowman@aol.com>: Sender address rejected: Access denied', Port: 587, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC78 |
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#6
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| RE: All of a sudden i cannot send emails but can recieve.
mine started doing thi yesterday! I cannot get it fixed, if you have any luck, please let me know! This is my error msg... The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider. The rejected e-mail address was 'joritaclayton@aol.com'. Subject 'Is this a fox in our back yard?', Account: 'Jo-Rita Clayton', Server: 'smtp.aol.com', Protocol: SMTP, Server Response: '554 5.7.1 <joritaclayton@aol.com>: Sender address rejected: Access denied', Port: 587, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC78 |
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#7
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| Re: All of a sudden i cannot send emails but can recieve.
old netscape user here same problem here i can fix by changing acct settings to @aol.com/@aim.com but fail when set to @netscape.net from aol support site http://help.aol.com/help/microsites/...200%2038098181 Keep the Same Netscape Mail Address Your Netscape e-mail address is yours to keep for life! You may still send and receive mail with it. |
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#8
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I'm having the same problems as of last night. It's worse today. Think maybe it's a problem with microsoft all of a sudden? Sometimes these things correct themselves, or at least that's what I've noticed in the recent past. This isn't the first time I've encountered this problem. I checked my accounts under tools and my smtp and all is correct. Seems like you are going to have to ask AOL what the situation is. Perhaps they have migrated the former Netscape users over to AOL email accounts...? |
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#9
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| Re: All of a sudden i cannot send emails but can recieve.
I'm not on AOL and am having the same problem. Has anyone found the answer? I don't understand why this has happened all of a sudden. An automatic update of some sort screwing things up??? ERROR MESSAGE [last of several attempts since Fri [2/19]] The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider. The rejected e-mail address was 'DillonP@usa.redcross.org'. Subject 'Re: April S.W.A.T. Project', Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Server Response: '551 not our customer', Port: 25, Secure(SSL): No, Server Error: 551, Error Number: 0x800CCC79 |
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#10
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Darren, I solved my same/similar problem by stepping through the online help instructions for setting up email account provided by my service provider. In my case that was att but I was surprised how much I had to change under the 'advance' section. ATT has joined up with YAHOO. I sent out emails Fri AM, but could send nothing out as of 8 PM Friday until now, except to my own yahoo & bellsouth [att] accounts.. I have had similiar problem, use ATT and went through their steps and still doesn't work. I also turned off anti-virus and that didn't help. I deleted account and re-created and same thing. |
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#11
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| Re: All of a sudden i cannot send emails but can recieve.
There seems to be a weird problem going on with AOL's SMTP at the moment. Quite a few of us having trouble sending from external clients but no problem receiving. I've been able to work around the issue for the moment by changing the account name and email address in my mail client to "@aim.com" instead of "@aol.com". This isn't ideal, but at least I can send again, and incoming mail to my "@aol.com" address still works (so far). |
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#12
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I just tried going to my server page again, att and I had missed checking one of the boxes for security. Not sure why it started after it has been working but I had to change quite a bit also. If your problem is not related to AOL, it is best to post in a separate thread. As always, if you want custom help, post your complete error message. |
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#13
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I had the same problem since 20.30 on 19/2. I have just changed my email address in Windows Mail account from xxxx@aol.com to xxxx@aol.co.uk and everything now works. I made no other changes. I registered my email address with AOL UK but had always used xxxx@aol.com without problem until Friday. I can still receive email to either address. No, it's not a Microsoft problem. This particular problem is unique to Netscape and AOL/AIM users. Contact AOL for assistance. Thanks for that report. |
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#14
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We have two AOL accounts. My wife’s account is unable to send email via Outlook, Thunderbird, EssentialIPM etc with a server error message of 554 5.7.1 username@aol.com (\"username@aol.com\"): Sender address rejected: Access denied. Both accounts have exactly the same SMTP settings. She can send via the web. Receiving is no problem as others above. I understand that the account may (from the error message), be being treated as spam as others above. Have tried uninstalling and reinstalling all the email clients on pc, laptop and netbook and have tried resetting all the account settings back to what they should be. Have also tried the AIM work around noted above - still getting same error code. Anyone else? :mad: Since the server is rejecting your ability to use it, all you can do is contact AOL support. In the meantime, do your sending with AOL webmail. |
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#15
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| Re: All of a sudden i cannot send emails but can recieve.
I am not having aol, I am having yahoo which suppose to work and I get the same error message as the others.. The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider. The rejected e-mail address was '@yahoo.com'. Subject 'application', Account: 'pop.mail.yahoo.com', Server: 'smtp.aol.com', Protocol: SMTP, Server Response: '554 5.7.1 <@yahoo.com>: Sender address rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC78 could anybody help me with this? |
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