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The command failed to execute

Windows Vista Mail


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  #16  
Old 14-07-2009
t-4-2
 
Posts: n/a
Re: The command failed to execute

Only for a while. Wait and see.
t-4-2

"This worked for me. Thanks."
<ThisworkedformeThanks@discussions.microsoft.com> wrote in message
news:A37EC8AF-D1B6-4C40-BFBD-A639C4146EE9@microsoft.com...
> Nincoms solution above worked great for me. attached below:
> "ninkum" wrote:
>
>> i just had this problem start on my laptop today with power point
>> attachments
>> -i have read the other posts and none of them worked - i went to
>> microsoft
>> and searched their other fix ups and this is what i did and i worked -
>> click on the start button - take windows mail off the start list -
>> go to all programs and then right click on the windows mail - click open
>> and
>> then try to open the attachments - if it works for you as it did for me -
>> then pin the shortcut to the start list - good luck.

>
>
> "Sam Hobbs" wrote:
>
>> The definition of "best" depends on what is important to you.
>> Uninstalling
>> IE 8 is the best way to solve the problem but it might not be the best
>> solution for you since there is much in IE 8 that is very useful.
>>
>>
>> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
>> news:A182D0B9-1CAE-4FBB-A151-4D2CE2E0981B@microsoft.com...
>> >I have just recently had a problem with Windows Mail with this command
>> >error.
>> > I have been reading that the best fix is to uninstall Internet Explorer
>> > 8.
>> > Can you run through the steps again for me for uninstalling IE8 and
>> > then
>> > reinstalling IE7? I don't want to mess it up.
>> > I phoned Dell yesterday to see if they could assist as just bought the
>> > computer in January 09 and they wanted me to purchase a software
>> > warrantly
>> > package of $250 before they would give me any advice = they refused to
>> > acknowledge that it was not my computer's problem but an IE8 problem so
>> > I
>> > told them what to do with their offer!
>> > Thanks
>> > Sharon
>> > Nanaimo,BC Canada
>> >
>> > "mel" wrote:
>> >
>> >> GARY - I checked again & we had IE8 - it must have been installed with
>> >> the
>> >> automatic updates . I have now deleted it.
>> >>
>> >> We seem OK now!
>> >>
>> >> What do you recommend re updates - should they be blocked until we
>> >> review
>> >> them?
>> >> --
>> >> 197m
>> >>
>> >>
>> >> "Gary VanderMolen" wrote:
>> >>
>> >> > Verify that your IE is still version 7 (see its Help, About),
>> >> > because
>> >> > Windows Update has been pushing IE8 on users who may not be
>> >> > fully aware of what they are agreeing to.
>> >> >
>> >> > What does the error message say when you try to open attachments?
>> >> > Is the problem limited to specific attachment types (DOC, PPS,
>> >> > etc.)?
>> >> >
>> >> > --
>> >> > Gary VanderMolen, MS-MVP (Mail)
>> >> >
>> >> >
>> >> > "mel" <mel@discussions.microsoft.com> wrote in message
>> >> > news:20BBF7BA-C2BA-4434-9C14-D1DBBF8C9444@microsoft.com...
>> >> > > GARY - I have not installed IE8 & on June 2nd I followed your
>> >> > > earlier
>> >> > > advice
>> >> > > to disable the Norton E- Mail scanning - I then could open the
>> >> > > E-Mail
>> >> > > attachments.
>> >> > >
>> >> > > To-day they do not open?
>> >> > >
>> >> > > Help!
>> >> > > --
>> >> > > 197m
>> >> > >
>> >> > >
>> >> > > "Gary VanderMolen" wrote:
>> >> > >
>> >> > >> The best workaround at this time is to uninstall IE8:
>> >> > >> http://support.microsoft.com/kb/957700
>> >> > >>
>> >> > >> --
>> >> > >> Gary VanderMolen, MS-MVP (Mail)
>> >> > >>
>> >> > >>
>> >> > >> "mrmel" <mrmel@discussions.microsoft.com> wrote in message
>> >> > >> news:374D1C71-2B07-482B-A68D-5696350D9381@microsoft.com...
>> >> > >> >I have an email in my inbox which has been there for some time.
>> >> > >> >It
>> >> > >> >used to
>> >> > >> > work. Today I installed a big MS update including IE8 and now I
>> >> > >> > get the
>> >> > >> > "command failed to execute" message when trying to open the
>> >> > >> > file
>> >> > >> > attached to
>> >> > >> > this email. I have McAfee antivirus, but it has never caused a
>> >> > >> > problem in the
>> >> > >> > past.
>> >> > >> > --
>> >> > >> > mrmel
>> >> > >> >
>> >> > >> >
>> >> > >> > "Sheldon" wrote:
>> >> > >> >
>> >> > >> >> I either get "the command failed to execute" or the attachment
>> >> > >> >> seems like it
>> >> > >> >> will open in the web and then nothing happens when trying to
>> >> > >> >> open
>> >> > >> >> attachments
>> >> > >> >> in Windows Vista. I recently installed IE8, but had the same
>> >> > >> >> problem when I
>> >> > >> >> had iE7, except I wouldn't get "the command failed to execute"
>> >> > >> >> error. It
>> >> > >> >> would just act as if it would open, but not do anything.
>> >> > >> >>
>> >> > >> >> I use Norton Anti-virus...is that the problem? Please help!
>> >> > >>
>> >> >

>>

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  #17  
Old 27-07-2009
Karla
 
Posts: n/a
RE: The command failed to execute

This happened to me today for the first time;the attachment was a pdf file.
I was able to open the document when I right clicked on the attachment and
saved it; went to the saved document and it would open. Even though it's an
extra unwelcomed step, I was able to read the document.

"Sheldon" wrote:

> I either get "the command failed to execute" or the attachment seems like it
> will open in the web and then nothing happens when trying to open attachments
> in Windows Vista. I recently installed IE8, but had the same problem when I
> had iE7, except I wouldn't get "the command failed to execute" error. It
> would just act as if it would open, but not do anything.
>
> I use Norton Anti-virus...is that the problem? Please help!

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  #18  
Old 28-07-2009
Rainald Taesler
 
Posts: n/a
Re: The command failed to execute

Karla wrote:
> This happened to me today for the first time;the attachment was a pdf
> file. I was able to open the document when I right clicked on the
> attachment and saved it; went to the saved document and it would
> open. Even though it's an extra unwelcomed step, I was able to read
> the document.
>
>> I use Norton Anti-virus...is that the problem? Please help!


No, Norton AV is *not* a problem in this case.

Obviously you get bitten by the "IE8-WinMail-bug" which affects many
system (though not the majority) after having installed IE8.

So far no one knows what the reason might be.
And so far there is no fix - except uninstalling IE8:
http://support.microsoft.com/kb/957700/en-us

Workaround:
The problems can be reduced to JPG and TXT files (all other files types
opening fine) with a workaround:
Right-click on the shortcut that you use to open Windows Mail.
Select Properties.
In the field labeled 'Start in' change the entered value to
%UserProfile%.
Click OK.
Restart Windows Mail and try opening attachments.

HTH
Rainald

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  #19  
Old 28-07-2009
Rainald Taesler
 
Posts: n/a
Re: The command failed to execute

Sheldon wrote:
> I either get "the command failed to execute" or the attachment seems
> like it will open in the web and then nothing happens when trying to
> open attachments in Windows Vista. I recently installed IE8, but had
> the same problem when I had iE7, except I wouldn't get "the command
> failed to execute" error. It would just act as if it would open, but
> not do anything.
>
> I use Norton Anti-virus...is that the problem? Please help!


NO!

Norton AV is not part of the game with the attachment problem

Rainald
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  #20  
Old 28-07-2009
Rainald Taesler
 
Posts: n/a
Re: The command failed to execute

Michael,
the KB article you pointed to may help in some cases.

It's not valid at all for the problem discussed here:
There is a "known problem" with attachments which affects many systems
(though not all) after installing IE8.

There is no fix in so far except uninstalling IE8.

Rainald


Michael wrote:
> Try looking at the following site for info on how to correct this
> problem. I had the same problem and now it works after exiting and
> restarting windows mail
>
>

http://windowshelp.microsoft.com/Win...701033.mspx#E6
>
> "Sheldon" wrote:
>
>> I either get "the command failed to execute" or the attachment seems
>> like it will open in the web and then nothing happens when trying to
>> open attachments in Windows Vista. I recently installed IE8, but
>> had the same problem when I had iE7, except I wouldn't get "the
>> command failed to execute" error. It would just act as if it would
>> open, but not do anything.
>>
>> I use Norton Anti-virus...is that the problem? Please help!


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