error code 0x800CCC90 and 0x800CCC18 and unable to receve mail

unable to receive mail and have tried loggin into tools/accounts , my address
and user name and password i reset but does not fix problem, should i have
ticked a box or somthing -can anyone help me please? this is drivng me mad

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
http://service1.symantec.com/SUPPORT...02111812533106

Why you don't need your anti-virus to scan your email

Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

Which antivirus are you running? Some of them cause problems with
Windows Mail over time.

Error Code (0x800CCC90) Your incoming (POP3) e-mail server has reported
an internal error. -ERR Error: Can't create the
file...C:\ProgramData\avg9\Emc\Queue\Temp\797CB1533.emc'

The problem goes away when I turn OFF Scan Incoming Emails.

I have no problems with (3) other Email accounts for the same ISP. I
triple checked all the settings between all the accounts and found no
issues.

What do I need to check next ???

Then keep the email; scanning off which should be done from the beginning

Your AVG antivirus was probably installed with its default install option,
which installs an email scanning module. Just disabling its email scanning
may not be a sufficient remedy. Uninstall AVG, then reinstall, but select 'custom'
install, which then allows you to unselect installing its troublesome email
scanning module.