Can't open Windows Mail attachments

Two weeks ago, this problem arose and I wonder if anyone has had
a similar experience AND if you have found a solution. I spent 3
hours with an internet technician at Bell today to no avail.
When I attempt to open an attachment, both the email and
Inbox screens gray and I see a message saying "to protect
my computer, Data Extention Protection will not allow this
attachment to be opened" (or words to that effect).

<sbennett@sympatico.ca> wrote in message
news:407d1de1-e302-42e9-be62-8e19a1fe7f12@q18g2000vbn.googlegroups.com...
> Two weeks ago, this problem arose and I wonder if anyone has had
> a similar experience AND if you have found a solution. I spent 3
> hours with an internet technician at Bell today to no avail.
> When I attempt to open an attachment, both the email and
> Inbox screens gray and I see a message saying "to protect
> my computer, Data Extention Protection will not allow this
> attachment to be opened" (or words to that effect).

Instead of trying to open the attachment directly, from WM, Something that
you should NEVER do, save it to disc>right click it in the folder that you
saved it to, and scan it with your AV Application, then right click and scan
with your anti-malware application, Spybot Search & Destroy or Malwarebytes.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/