Socket Error: 10060, Error Number: 0x800CCC0E Comcast

I can no longer send emails from 3 of my 4 email accounts using Windows Mail.
I receive the following message.

The connection to the server has failed. Subject 'test', Account: 'Gina
ODS', Server: 'smpt.CityMax.com', Protocol: SMTP, Port: 587, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

Comcast suggest using port 587, my web store host says to use 25
I have tried using port 25, 587, 110 80 and every other configuration from
this site, comcast & citymax

Can anyone please help.

Try changing the SMTP server to smtp.comcast.net tools>accounts>your
account>server tab.

http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288

I too am experiencing socket error 10060 and error number 0x800CCC0E and
error number 0x800CCC0D. I have spoken with my ISP and they have determined
it is not them, I have removed my Norton Internet Security and the problem
remains and it is now recommended that it is a Microsoft problem. Several
posts with this same problem. Microsoft what next?

I also am now dealing with this irritating problem. I experienced this one time before, about a year ago, and my webhosting guys suggested I switch the port from 25 to 26, or 26 to 25, can't remember, and that immediately worked.

Now it is not working. Are there other magical port #'s I can try, because I have done a few, to no avail this time. I have tons of replies that are stuck.

This is my exact error message it gives, since last night, and it continues to receive e-mails no problem somehow, just can't send.

An unknown error has occurred. Subject 'Re: Appt Reminder....', Account: 'mail.lilkids.com', Server: 'mail.lilkids.com', Protocol: SMTP, Port: 26, Secure(SSL): No, Error Number: 0x800CCC0B

however it didn't work. I received your e-mail but when I changed the port to that #, I ended up with this message:

The connection to the server has failed. Account: 'mail.lilkids.com', Server: 'mail.lilkids.com', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I wonder if A1webserver is having a problem. That's my host for the website, but the website is up as normal. However the guys there have not responded to my e-mails from this morning asking for help. I know there's nothing wrong with my CPU.
Is it my Outlook Express that is messed up, or the server? Very frustrating past 20 hours.

I did not send you an email. I posted in the newsgroup. Now wile leaving port 587 in
place disable your Antivirus email scanning by uninstalling your AV and then
re-installing it without the email integration (scanning)

Ordinarily you'd get "No such host" for smPT.citymax.com but I see that
CityMax has aliased it to smTP.citymax.com. Nice touch.

I assume your Internet connection is being obtained from Comcast.
In order to get this to work, make the following changes:

1. In Windows Mail go to Tools, Accounts, select the Gina ODS account,
click Properties, Servers. Change the name of the outgoing (SMTP)
server to smtp.comcast.net. Do not change the incoming server. Also,
make sure that the "My server requires authentication" option is checked.
Click the adjacent "Settings" button. Select "Log on using"
then enter your Comcast username and password. Click OK.

2. Go to the Advanced tab and verify that the port number for the
outgoing (SMTP) server is still 587. Click OK. Try sending.

After you uninstalled Norton antivirus, did you follow that up with their
special removal tool:
http://service1.symantec.com/Support...05033108162039

If the problem continues, right-click on your error message, copy, then paste it
into a reply here.
We can't do much troubleshooting without the complete error message.

Change the port to 587

Lilkids.com is NOT you Internet Service Provider ( ISP ). Who is ?

You can only use the specific ports that your web host supports.
Ask them.
Is the error message the same or different when you use port 25?
If different, please post it here.
Another option is to substitute the SMTP server belonging to
your ISP (assuming you are sending from home).

"Unknown error" can be caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

[steve0071]

I got this message pop up when i try to send mail. I used to get it before when my smtp port was set to 25 I changed it to 26 and everything worked great till now....can you help?????" The connection to the server has failed. Subject '', Account: 'mail.back2backprotection.co.uk', Server: 'mail.back2backprotection.co.uk', Protocol: SMTP, Port: 26, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E"

This happened to me too...I changed my port from 25 to 26 and it worked straight away now its not working if you get any joy let me know...cheers

cant Send Emails Its Still Happening

I cant get hold of the chap that built the website to ask who hosts it, what can I do now???

My isp is o2

The connection to the server has failed. Subject '', Account: 'mail.back2backprotection.co.uk', Server: 'mail.back2backprotection.co.uk', Protocol: SMTP, Port: 26, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E"

If I change the settings as you suggested, when I send emails will they still show the mail from back2backprotection?

Ur a star mate it worked

now ive got this....protocol: POP3, Port:110'Secure(SSL):No, Socket Error:11001,Error Number 0x800CCC0D.....can anyone help!!!!!!!!

Contact your mail provider and ask what alternate SMTP ports
they support (besides '25').
Or tell us who your mail service provider is, and we can probably
look it up.

If you would like some custom help, post your complete error message.

Yes, because you haven't changed the 'From' email address.

Note: It is the custom in this newsgroup to quote the post to
which you are replying. It makes for better continuity. Please
observe customary procedures.

Then you will have to substitute the SMTP server belonging to your
home ISP (assuming you are sending from home). If you need
help with that, tell me who your home ISP is.

Here are the steps to take:

1. In Windows Mail go to Tools, Accounts, select your Back2backprotection
mail account, click Properties, Servers. Change the name of the outgoing
(SMTP) server to smtp.o2.co.uk. Do not change the incoming server. Also,
make sure that the "My server requires authentication" option is checked.
Click the adjacent "Settings" button. Select "Log on using"
then enter your username@@o2.co.uk email address, and the associated
password. Click OK.

5. Go to the Advanced tab and change the port number for the
outgoing (SMTP) server from 26 to 25. Do not change anything else.
Click OK. Try sending.

[steve0071]

That is not the complete error message, please post it unedited.

We need to see the complete and verbatim copy of the error message,
not a partial paraphrase.

Either your Internet connection is intermittent, or else the DNS host
for hbaservices.co.uk is less than stellar.
There's nothing wrong with your Windows Mail settings.

This is coming up but it doesnt happen all the time....help! whats wrong...The host 'mail.hbaservices.co.uk' could not be found. Please verify that you have entered the server name correctly.
Account: 'mail.hbaservices.co.uk', Server: 'mail.hbaservices.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

This sounds more like error 0x800CCC6F where the user's ISP blocks traffic to third-party mail servers - perhaps the server you are using has its own ideas about error codes. I would try configuring your email settings to use the SMTP server at your ISP on port 25.

[clix]

WEll I'm using windows live on a windows 7 machine and was having the very same issues, not sending, receiving errors. ALL I did was change the outgoing server to smtp.comcast.net.. all good now

It usually helps to use the settings specified by the provider.

Do you get an error message when you try to send? If so, right-click
on your error message, copy, then paste it into a reply here. We
can't do much troubleshooting without the complete error message.
The error number by itself is not very helpful.

[KimmiB]

Hi

I am having similar issues to those in this thread with Windows mail in Vista, I'm pretty sure I've entered all the correct POP3 server and SMTP server names correctly and even changed the port number from 25 to 587 but I still can't sent an email. Anybody have any ideas?

[KimmiB]

This is the error message I got when trying to send an email:

The connection to the server has failed. Subject 'hi', Account: 'pop3.virginmedia.com', Server: 'smtp.virginmedia.com', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

And I got this second bit when even opening up Windows Mail:

Account: 'pop3.virginmedia.com', Server: 'pop3.virginmedia.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Your receive problem is due to allowing AVG antivirus to mess
with your email program. Email scanning in any antivirus
should be disabled, for reasons explained here

Your AVG antivirus was probably installed with its default
install option, which installs an email scanning module.
Just disabling its email scanning is not a sufficient remedy.
Uninstall AVG, then reinstall, but select 'custom' install, which
then allows you to unselect installing its troublesome email
scanning module. Even better, replace it with the free Microsoft
security program:
http://www.microsoft.com/security_essentials

That should clear your receive error. If you still get a send error,
please respond back. If the send error message is different,
post it with your reply.

[janicenmikem]

Please Help!!

The connection to the server has failed. Subject '', Account: 'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

[Expertz]

Originally Posted by janicenmikem

Please Help!!

The connection to the server has failed. Subject '', Account: 'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

If the url link that you are trying to open is broken then there is something wrong with your browser.

Basic settings for that account should be:
Incoming (POP3):
Server: pop.att.yahoo.com, port 995, with SSL.
Outgoing (SMTP):
Server: smtp.att.yahoo.com, port 465, with SSL.

It is always best to set your most reliable email service as the primary, and Live.com/Hotmail ain't it. ;-)
Go to Tools, Accounts, select that account, Properties, Advanced. Change the SMTP port number from 25 to 587.