Security Certificate Error

We have over 200 users connected to the same server. Only 1 is encountering
this problem. When she first opens Windows Mail, she gets the error:

The server you are connected to is using a security certificate that could
not be verified. THer certificate CN name does not match the passed value.

She does not get this error message when she sends/receives - only once when
she first starts the program.

We have confirmed with the server admin that the security certificate is
correct. And all other users (using Outlook, Outlook Express, or Windows
Mail) are not having any issues. This is the first and only time we've
encountered this issue.

We are using secure settings (SMTP 465 and POP 995). I've already tried
deleting and recreating the account on the outside chance that would solve
it. That had no effect. I've also tried setting up that account on another
computer and didn't get an error.

Since this problem seems to be isolated to one computer, is there a setting
on the computer that could be causing this?

Typically, the reason that error message happens is that the account
settings have an alias for one of the server names. Servers often
have various alias names that will work, but only one name can be
on the certificate.

--
Gary VanderMolen, MS-MVP (Mail)


"Noel_x99" <Noelx99@discussions.microsoft.com> wrote in message news:74576D33-14B8-4584-B06E-51335ACEE071@microsoft.com...
> We have over 200 users connected to the same server. Only 1 is encountering
> this problem. When she first opens Windows Mail, she gets the error:
>
> The server you are connected to is using a security certificate that could
> not be verified. THer certificate CN name does not match the passed value.
>
> She does not get this error message when she sends/receives - only once when
> she first starts the program.
>
> We have confirmed with the server admin that the security certificate is
> correct. And all other users (using Outlook, Outlook Express, or Windows
> Mail) are not having any issues. This is the first and only time we've
> encountered this issue.
>
> We are using secure settings (SMTP 465 and POP 995). I've already tried
> deleting and recreating the account on the outside chance that would solve
> it. That had no effect. I've also tried setting up that account on another
> computer and didn't get an error.
>
> Since this problem seems to be isolated to one computer, is there a setting
> on the computer that could be causing this?
>