Windows Mail error message 0X800CCC0E

I am currently travelling and trying to use my email as I travel usually in
the evening at a hotel. Some of them have a wireless connection but others an
ethernet connection. I am trying to use my email via Windows mail and it
keeps failing sighting the above error. What can I do to fix the problem.
Obviously I am not near my internet provider.

Thanks.
hollinm

Can't help without more details. Is it a send failure or a receive failure?
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
--
Gary VanderMolen, MS-MVP (Mail)


"hollinm" <hollinm@discussions.microsoft.com> wrote in message news:1715F103-1BF3-4869-91DC-4389FF32F592@microsoft.com...
>I am currently travelling and trying to use my email as I travel usually in
> the evening at a hotel. Some of them have a wireless connection but others an
> ethernet connection. I am trying to use my email via Windows mail and it
> keeps failing sighting the above error. What can I do to fix the problem.
> Obviously I am not near my internet provider.
>
> Thanks.
> hollinm

"hollinm" <hollinm@discussions.microsoft.com> a écrit dans le message de
news:1715F103-1BF3-4869-91DC-4389FF32F592@microsoft.com...
>I am currently travelling and trying to use my email as I travel usually in
> the evening at a hotel. Some of them have a wireless connection but others
> an
> ethernet connection. I am trying to use my email via Windows mail and it
> keeps failing sighting the above error. What can I do to fix the problem.
> Obviously I am not near my internet provider.
>
> Thanks.
> hollinm

Account: 'shawmail.ss.shawcable.net', Server: 'pop.shaw.ca', Protocol: POP3,
Server Response: '-ERR POP3 Please log through your browser first.', Port:
110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90



An unknown error has occurred. Subject 'Hi', Account:
'shawmail.ss.shawcable.net', Server: 'shawmail.ss.shawcable.net', Protocol:
SMTP, Server Response: '421 Service not available. Please log first through
HTTP.', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
--
hollinm


"Gary VanderMolen" wrote:

> Can't help without more details. Is it a send failure or a receive failure?
> Right-click on your error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without the complete error message.
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "hollinm" <hollinm@discussions.microsoft.com> wrote in message news:1715F103-1BF3-4869-91DC-4389FF32F592@microsoft.com...
> >I am currently travelling and trying to use my email as I travel usually in
> > the evening at a hotel. Some of them have a wireless connection but others an
> > ethernet connection. I am trying to use my email via Windows mail and it
> > keeps failing sighting the above error. What can I do to fix the problem.
> > Obviously I am not near my internet provider.
> >
> > Thanks.
> > hollinm
>
>
>

Are you connected to Shaw's network when trying to send?

this link indicates that remote POP access is a beta trial.....
http://www.shaw.ca/en-ca/CustomerCar...ePOPAccess.htm

so you may have to check with Shaw.



--
Vista Home Premium 32 SP2 beta
http://get.live.com/wlmail/overview
http://download.live.com/wlmail


"hollinm" <hollinm@discussions.microsoft.com> wrote in message
news:6B85D378-16C4-47FA-A49F-4BB65E28084D@microsoft.com...
> Account: 'shawmail.ss.shawcable.net', Server: 'pop.shaw.ca', Protocol:
> POP3,
> Server Response: '-ERR POP3 Please log through your browser first.', Port:
> 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>
>
>
> An unknown error has occurred. Subject 'Hi', Account:
> 'shawmail.ss.shawcable.net', Server: 'shawmail.ss.shawcable.net',
> Protocol:
> SMTP, Server Response: '421 Service not available. Please log first
> through
> HTTP.', Port: 25, Secure(SSL): No, Server Error: 421, Error Number:
> 0x800CCC67
> --
> hollinm
>
>
> "Gary VanderMolen" wrote:
>
>> Can't help without more details. Is it a send failure or a receive
>> failure?
>> Right-click on your error message, copy, then paste it into a reply here.
>> We can't do much troubleshooting without the complete error message.
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "hollinm" <hollinm@discussions.microsoft.com> wrote in message
>> news:1715F103-1BF3-4869-91DC-4389FF32F592@microsoft.com...
>> >I am currently travelling and trying to use my email as I travel usually
>> >in
>> > the evening at a hotel. Some of them have a wireless connection but
>> > others an
>> > ethernet connection. I am trying to use my email via Windows mail and
>> > it
>> > keeps failing sighting the above error. What can I do to fix the
>> > problem.
>> > Obviously I am not near my internet provider.
>> >
>> > Thanks.
>> > hollinm
>>
>>
>>

Your receive settings appear to be correct since they agree with
http://www.shaw.ca/en-ca/CustomerCar...ePOPAccess.htm

However, note the sentence on that page that says "...does not allow you to send
and upload email directly from your computer from a non-Shaw computer connection"

I don't know why you are getting a receive error. It sounds like something that is
unique to Shaw. Have you tried to do what it suggests, first login via webmail?

Sheila, what you experienced is normal. As a general rule, the owner of
the SMTP server must be the same as the one providing your Internet
connection at that moment. For more on this see
http://www.postcastserver.com/help/P..._Blocking.aspx

The available workarounds for sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. If you use the same away-from-home connection frequently, substitute the SMTP
server belonging to that connection. This is a bit tricky, but if you want to go that route,
I can provide more details.
3. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 often is.

--
Gary VanderMolen, MS-MVP (Mail)


"hollinm" <hollinm@discussions.microsoft.com> wrote in message news:6B85D378-16C4-47FA-A49F-4BB65E28084D@microsoft.com...
> Account: 'shawmail.ss.shawcable.net', Server: 'pop.shaw.ca', Protocol: POP3,
> Server Response: '-ERR POP3 Please log through your browser first.', Port:
> 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>
>
>
> An unknown error has occurred. Subject 'Hi', Account:
> 'shawmail.ss.shawcable.net', Server: 'shawmail.ss.shawcable.net', Protocol:
> SMTP, Server Response: '421 Service not available. Please log first through
> HTTP.', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
> --
> hollinm
>
>
> "Gary VanderMolen" wrote:
>
>> Can't help without more details. Is it a send failure or a receive failure?
>> Right-click on your error message, copy, then paste it into a reply here.
>> We can't do much troubleshooting without the complete error message.
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "hollinm" <hollinm@discussions.microsoft.com> wrote in message news:1715F103-1BF3-4869-91DC-4389FF32F592@microsoft.com...
>> >I am currently travelling and trying to use my email as I travel usually in
>> > the evening at a hotel. Some of them have a wireless connection but others an
>> > ethernet connection. I am trying to use my email via Windows mail and it
>> > keeps failing sighting the above error. What can I do to fix the problem.
>> > Obviously I am not near my internet provider.
>> >
>> > Thanks.
>> > hollinm
>>
>>
>>

I have not done anything differently from when I was using my emails at home.
The only thing that has changed is that I am travelling and using internet
connections in various hotels each night. No changes were made to any of my
shaw settings.
--
hollinm


"Dave" wrote:

> Are you connected to Shaw's network when trying to send?
>
> this link indicates that remote POP access is a beta trial.....
> http://www.shaw.ca/en-ca/CustomerCar...ePOPAccess.htm
>
> so you may have to check with Shaw.
>
>
>
> --
> Vista Home Premium 32 SP2 beta
> http://get.live.com/wlmail/overview
> http://download.live.com/wlmail
>
>
> "hollinm" <hollinm@discussions.microsoft.com> wrote in message
> news:6B85D378-16C4-47FA-A49F-4BB65E28084D@microsoft.com...
> > Account: 'shawmail.ss.shawcable.net', Server: 'pop.shaw.ca', Protocol:
> > POP3,
> > Server Response: '-ERR POP3 Please log through your browser first.', Port:
> > 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
> >
> >
> >
> > An unknown error has occurred. Subject 'Hi', Account:
> > 'shawmail.ss.shawcable.net', Server: 'shawmail.ss.shawcable.net',
> > Protocol:
> > SMTP, Server Response: '421 Service not available. Please log first
> > through
> > HTTP.', Port: 25, Secure(SSL): No, Server Error: 421, Error Number:
> > 0x800CCC67
> > --
> > hollinm
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> Can't help without more details. Is it a send failure or a receive
> >> failure?
> >> Right-click on your error message, copy, then paste it into a reply here.
> >> We can't do much troubleshooting without the complete error message.
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "hollinm" <hollinm@discussions.microsoft.com> wrote in message
> >> news:1715F103-1BF3-4869-91DC-4389FF32F592@microsoft.com...
> >> >I am currently travelling and trying to use my email as I travel usually
> >> >in
> >> > the evening at a hotel. Some of them have a wireless connection but
> >> > others an
> >> > ethernet connection. I am trying to use my email via Windows mail and
> >> > it
> >> > keeps failing sighting the above error. What can I do to fix the
> >> > problem.
> >> > Obviously I am not near my internet provider.
> >> >
> >> > Thanks.
> >> > hollinm
> >>
> >>
> >>
>

Sorry, disregard the paragraph starting with "Sheila".
It was in my paste buffer from a previous response.

--
Gary VanderMolen, MS-MVP (Mail)


"Gary VanderMolen" <Gary@NoMail.invalid> wrote in message news:%23bfpiGjaJHA.5440@TK2MSFTNGP02.phx.gbl...
> Your receive settings appear to be correct since they agree with
> http://www.shaw.ca/en-ca/CustomerCar...ePOPAccess.htm
>
> However, note the sentence on that page that says "...does not allow you to send
> and upload email directly from your computer from a non-Shaw computer connection"
>
> I don't know why you are getting a receive error. It sounds like something that is
> unique to Shaw. Have you tried to do what it suggests, first login via webmail?
>
> Sheila, what you experienced is normal. As a general rule, the owner of
> the SMTP server must be the same as the one providing your Internet
> connection at that moment. For more on this see
> http://www.postcastserver.com/help/P..._Blocking.aspx
>
> The available workarounds for sending away from home are as follows:
>
> 1. Use webmail for sending (via your browser).
> 2. If you use the same away-from-home connection frequently, substitute the SMTP
> server belonging to that connection. This is a bit tricky, but if you want to go that route,
> I can provide more details.
> 3. If you frequently send from multiple locations, get a free Gmail account,
> configure it for POP access, and use it for your sending chores.
> Gmail uses port 465 for SMTP, which is not blocked like port 25 often is.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "hollinm" <hollinm@discussions.microsoft.com> wrote in message news:6B85D378-16C4-47FA-A49F-4BB65E28084D@microsoft.com...
>> Account: 'shawmail.ss.shawcable.net', Server: 'pop.shaw.ca', Protocol: POP3,
>> Server Response: '-ERR POP3 Please log through your browser first.', Port:
>> 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>>
>>
>>
>> An unknown error has occurred. Subject 'Hi', Account:
>> 'shawmail.ss.shawcable.net', Server: 'shawmail.ss.shawcable.net', Protocol:
>> SMTP, Server Response: '421 Service not available. Please log first through
>> HTTP.', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
>> --
>> hollinm
>>
>>
>> "Gary VanderMolen" wrote:
>>
>>> Can't help without more details. Is it a send failure or a receive failure?
>>> Right-click on your error message, copy, then paste it into a reply here.
>>> We can't do much troubleshooting without the complete error message.
>>> --
>>> Gary VanderMolen, MS-MVP (Mail)
>>>
>>>
>>> "hollinm" <hollinm@discussions.microsoft.com> wrote in message news:1715F103-1BF3-4869-91DC-4389FF32F592@microsoft.com...
>>> >I am currently travelling and trying to use my email as I travel usually in
>>> > the evening at a hotel. Some of them have a wireless connection but others an
>>> > ethernet connection. I am trying to use my email via Windows mail and it
>>> > keeps failing sighting the above error. What can I do to fix the problem.
>>> > Obviously I am not near my internet provider.
>>> >
>>> > Thanks.
>>> > hollinm
>>>
>>>
>>>
>
>

Yes, but Shaw is peculiar in that it seems very reluctant to give its
customers access to email when away from one's home connection.
They practically require you to jump through hoops.
See my previous response.

--
Gary VanderMolen, MS-MVP (Mail)


"hollinm" <hollinm@discussions.microsoft.com> wrote in message news:00621F87-55B5-4A71-9C28-08BB4E591D7F@microsoft.com...
>I have not done anything differently from when I was using my emails at home.
> The only thing that has changed is that I am travelling and using internet
> connections in various hotels each night. No changes were made to any of my
> shaw settings.
> --
> hollinm
>
>
> "Dave" wrote:
>
>> Are you connected to Shaw's network when trying to send?
>>
>> this link indicates that remote POP access is a beta trial.....
>> http://www.shaw.ca/en-ca/CustomerCar...ePOPAccess.htm
>>
>> so you may have to check with Shaw.
>>
>>
>>
>> --
>> Vista Home Premium 32 SP2 beta
>> http://get.live.com/wlmail/overview
>> http://download.live.com/wlmail
>>
>>
>> "hollinm" <hollinm@discussions.microsoft.com> wrote in message
>> news:6B85D378-16C4-47FA-A49F-4BB65E28084D@microsoft.com...
>> > Account: 'shawmail.ss.shawcable.net', Server: 'pop.shaw.ca', Protocol:
>> > POP3,
>> > Server Response: '-ERR POP3 Please log through your browser first.', Port:
>> > 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
>> >
>> >
>> >
>> > An unknown error has occurred. Subject 'Hi', Account:
>> > 'shawmail.ss.shawcable.net', Server: 'shawmail.ss.shawcable.net',
>> > Protocol:
>> > SMTP, Server Response: '421 Service not available. Please log first
>> > through
>> > HTTP.', Port: 25, Secure(SSL): No, Server Error: 421, Error Number:
>> > 0x800CCC67
>> > --
>> > hollinm
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Can't help without more details. Is it a send failure or a receive
>> >> failure?
>> >> Right-click on your error message, copy, then paste it into a reply here.
>> >> We can't do much troubleshooting without the complete error message.
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "hollinm" <hollinm@discussions.microsoft.com> wrote in message
>> >> news:1715F103-1BF3-4869-91DC-4389FF32F592@microsoft.com...
>> >> >I am currently travelling and trying to use my email as I travel usually
>> >> >in
>> >> > the evening at a hotel. Some of them have a wireless connection but
>> >> > others an
>> >> > ethernet connection. I am trying to use my email via Windows mail and
>> >> > it
>> >> > keeps failing sighting the above error. What can I do to fix the
>> >> > problem.
>> >> > Obviously I am not near my internet provider.
>> >> >
>> >> > Thanks.
>> >> > hollinm
>> >>
>> >>
>> >>
>>