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| Tags: isp, server, windows mail, windows vista |
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#16
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| Re: Windows Vista Mail asking for logon information now
I have been having this problem... previously by signing in passward I could get on mail, this annoying request would appear sporadically... but today I can not send any mails as the windows mail asks again and again for the logon information (name of the account and password) I receive the mai but can not send. The antivirus I use is eset smart security Have tried all your remedies except windows live mail - which i am afraid to use... can you help ? |
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#17
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| Re: Windows Vista Mail asking for logon information now
Did you configure your antivirus not to scan emails? After doing so did you delete the account and recreate it? You can also test your password by logging in to webmail. If that works, it proves you have the correct username and password. If you've tried all the suggestions, than the only thing left is to upgrade to Windows Live Mail . Not sure why you would be afraid to try it. If you have specific concerns, I can probably put your mind at ease. |
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#18
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the time being I have disabled anti-virus (eset) and the problem disappeared... now will re-install the antivirus excepting e-mail coverage Is there a serious risk in getting virus via e-mail after dismantling that coverage ? You definitely need to have an anti-virus program for your system, but you don't need it to scan email. |
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#19
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| Re: Windows Vista Mail asking for logon information now
Good to hear that disabling email scanning cured the problem. Even Symantec (Norton), the originator of the email scanning concept admits that it is redundant and unnecessary: "Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto- Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." See http://tinyurl.com/bhsva or http://service1.symantec.com/SUPPORT...rc=bar_sch_nam |
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#20
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| RE: Windows Vista Mail asking for logon information now
I wish I had the answer too. I am having the same issue. Please let me know if or when you get an answer, I am going to continue now to researching so I can fix problem too. |
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#21
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| Re: Windows Vista Mail asking for logon information now
Which antivirus are you running? Some of them cause problems with Windows Mail over time. |
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