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mail not sending but receiving mail

Windows Vista Mail


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  #1  
Old 04-09-2008
JohnMac
 
Posts: n/a
mail not sending but receiving mail

I cannot get my new laptop to send mail via windows webmail.Receives ok.Gone
through the account configuration several times but no joy.I am using a WiFi
broadband connection.The servers I want to connect to are ntlworld &
wanadoo.co.uk
--
JM
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  #2  
Old 04-09-2008
SIW2
 
Posts: n/a
Re: mail not sending but receiving mail


What error message do you get ?

SIW2


--
SIW2
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  #3  
Old 04-09-2008
Eileen
 
Posts: n/a
Re: mail not sending but receiving mail

I am having the same problem as John. I switeched internet providers and now
I can not send emails using windows mail. I can using versizon, but not
windows.

The error message is:

Connecto to server has failed. Account: incoming.verizon.net, Server:
outgoing.verizon.net, Protocol: SMTP, Port:25, Secure(SSL): no, Socket
error: 10060, Error: 0x800ccc0e.

Can someone help?



"SIW2" wrote:

>
> What error message do you get ?
>
> SIW2
>
>
> --
> SIW2
>

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  #4  
Old 04-09-2008
JohnMac
 
Posts: n/a
Re: mail not sending but receiving mail

ERROR MESSAGES: an unknown error has occured.account PoP ntlworld.com Server
SMTP.ntlworld.com Protocol:SMTPserver response 421
aamtaout04-winn.ispmail.ntl.com connection refused from [81.141.88.87] Port
25 Secure server(SSL);No server error 421 error Number 0x800CCC67

'your server has unexpectedly terminated the connection.possible causes for
th=is include server problems,network problems,or long periods of
inactivity.Accountpop.wanadoo.co.uk server:SMTP.wanadoo.co.uk Protocol
SMTP,Port 25 Secure(SSL)No socket error: 10053 error number 0x800CCC0F
--
JM


"Eileen" wrote:

> I am having the same problem as John. I switeched internet providers and now
> I can not send emails using windows mail. I can using versizon, but not
> windows.
>
> The error message is:
>
> Connecto to server has failed. Account: incoming.verizon.net, Server:
> outgoing.verizon.net, Protocol: SMTP, Port:25, Secure(SSL): no, Socket
> error: 10060, Error: 0x800ccc0e.
>
> Can someone help?
>
>
>
> "SIW2" wrote:
>
> >
> > What error message do you get ?
> >
> > SIW2
> >
> >
> > --
> > SIW2
> >

Reply With Quote
  #5  
Old 04-09-2008
Peter Foldes
 
Posts: n/a
Re: mail not sending but receiving mail

What happens if you disable your Anti Virus from scanning incoming or outgoing emails. Does this issue stop???

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Eileen" <Eileen@discussions.microsoft.com> wrote in message news:197BB00F-2471-4AB4-ADFC-84B64EE12DDF@microsoft.com...
>I am having the same problem as John. I switeched internet providers and now
> I can not send emails using windows mail. I can using versizon, but not
> windows.
>
> The error message is:
>
> Connecto to server has failed. Account: incoming.verizon.net, Server:
> outgoing.verizon.net, Protocol: SMTP, Port:25, Secure(SSL): no, Socket
> error: 10060, Error: 0x800ccc0e.
>
> Can someone help?
>
>
>
> "SIW2" wrote:
>
>>
>> What error message do you get ?
>>
>> SIW2
>>
>>
>> --
>> SIW2
>>

Reply With Quote
  #6  
Old 04-09-2008
David Robinson
 
Posts: n/a
Re: mail not sending but receiving mail

When I disable McAfee Antivirus scanning I can send a simple text email but
still can't send emails with attachements.

David

"Peter Foldes" wrote:

> What happens if you disable your Anti Virus from scanning incoming or outgoing emails. Does this issue stop???
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Eileen" <Eileen@discussions.microsoft.com> wrote in message news:197BB00F-2471-4AB4-ADFC-84B64EE12DDF@microsoft.com...
> >I am having the same problem as John. I switeched internet providers and now
> > I can not send emails using windows mail. I can using versizon, but not
> > windows.
> >
> > The error message is:
> >
> > Connecto to server has failed. Account: incoming.verizon.net, Server:
> > outgoing.verizon.net, Protocol: SMTP, Port:25, Secure(SSL): no, Socket
> > error: 10060, Error: 0x800ccc0e.
> >
> > Can someone help?
> >
> >
> >
> > "SIW2" wrote:
> >
> >>
> >> What error message do you get ?
> >>
> >> SIW2
> >>
> >>
> >> --
> >> SIW2
> >>

>

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  #7  
Old 05-09-2008
SIW2
 
Posts: n/a
Re: mail not sending but receiving mail


Hi,

If it is an antivirus causing this problem, you will have more success
uninstalling it rather than just turning it off.

If that does the trick, suggest you use an antivirus that doesn't cause
this - I use Avast on Vista and have no problem - in my experience,
there is no need to disable Avast email scanning.

check this link for other solutions

'Failed to connect to server - Tech Support Guy Forums'
(http://forums.techguy.org/web-email/...ct-server.html)

SIW2


--
SIW2
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  #8  
Old 05-09-2008
Gary VanderMolen
 
Posts: n/a
Re: mail not sending but receiving mail

When you get that send error, are you sending from home, or on a
laptop away from home?

--
Gary VanderMolen, MS-MVP (Mail)


"Eileen" <Eileen@discussions.microsoft.com> wrote in message news:197BB00F-2471-4AB4-ADFC-84B64EE12DDF@microsoft.com...
>I am having the same problem as John. I switeched internet providers and now
> I can not send emails using windows mail. I can using versizon, but not
> windows.
>
> The error message is:
>
> Connecto to server has failed. Account: incoming.verizon.net, Server:
> outgoing.verizon.net, Protocol: SMTP, Port:25, Secure(SSL): no, Socket
> error: 10060, Error: 0x800ccc0e.
>
> Can someone help?


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  #9  
Old 05-09-2008
Gary VanderMolen
 
Posts: n/a
Re: mail not sending but receiving mail

Regarding the first error message, NTL is refusing you access to their
SMTP server because you are connecting via another provider,
wlms-broadband.com. In general, you must always use the SMTP
server that belongs to your connection provider.

This may also be the cause for the send failure with Wanadoo.

--
Gary VanderMolen, MS-MVP (Mail)


"JohnMac" <JohnMac@discussions.microsoft.com> wrote in message news:8263F4BD-248A-4634-9B2A-EAEFE372D091@microsoft.com...
> ERROR MESSAGES: an unknown error has occured.account PoP ntlworld.com Server
> SMTP.ntlworld.com Protocol:SMTPserver response 421
> aamtaout04-winn.ispmail.ntl.com connection refused from [81.141.88.87] Port
> 25 Secure server(SSL);No server error 421 error Number 0x800CCC67
>
> 'your server has unexpectedly terminated the connection.possible causes for
> th=is include server problems,network problems,or long periods of
> inactivity.Accountpop.wanadoo.co.uk server:SMTP.wanadoo.co.uk Protocol
> SMTP,Port 25 Secure(SSL)No socket error: 10053 error number 0x800CCC0F
> --
> JM
>
>
> "Eileen" wrote:
>
>> I am having the same problem as John. I switeched internet providers and now
>> I can not send emails using windows mail. I can using versizon, but not
>> windows.
>>
>> The error message is:
>>
>> Connecto to server has failed. Account: incoming.verizon.net, Server:
>> outgoing.verizon.net, Protocol: SMTP, Port:25, Secure(SSL): no, Socket
>> error: 10060, Error: 0x800ccc0e.
>>
>> Can someone help?
>>
>>
>>
>> "SIW2" wrote:
>>
>> >
>> > What error message do you get ?
>> >
>> > SIW2
>> >
>> >
>> > --
>> > SIW2
>> >

Reply With Quote
  #10  
Old 05-09-2008
Gary VanderMolen
 
Posts: n/a
Re: mail not sending but receiving mail

McAfee antivirus is among the top three troublemakers for Windows Mail.
Disabling its email scanning is often not sufficient.
The only way you can prove or disprove that McAfee is the culprit is to
uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocumen...107083&lc=1033

If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:


AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
and
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

However, with either of those, during the install phase you must select
'custom' install, and then deselect the email scanning module so it won't install.

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of aggressive antivirus products: http://get.live.com/wlmail/overview

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm


--
Gary VanderMolen, MS-MVP (Mail)


"David Robinson" <drobinson@discussions.microsoft.com> wrote in message news:75A34352-8CF7-45E2-A9CC-E4769830E224@microsoft.com...
> When I disable McAfee Antivirus scanning I can send a simple text email but
> still can't send emails with attachements.
>
> David
>
> "Peter Foldes" wrote:
>
>> What happens if you disable your Anti Virus from scanning incoming or outgoing emails. Does this issue stop???
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "Eileen" <Eileen@discussions.microsoft.com> wrote in message news:197BB00F-2471-4AB4-ADFC-84B64EE12DDF@microsoft.com...
>> >I am having the same problem as John. I switeched internet providers and now
>> > I can not send emails using windows mail. I can using versizon, but not
>> > windows.
>> >
>> > The error message is:
>> >
>> > Connecto to server has failed. Account: incoming.verizon.net, Server:
>> > outgoing.verizon.net, Protocol: SMTP, Port:25, Secure(SSL): no, Socket
>> > error: 10060, Error: 0x800ccc0e.
>> >
>> > Can someone help?
>> >
>> >
>> >
>> > "SIW2" wrote:
>> >
>> >>
>> >> What error message do you get ?
>> >>
>> >> SIW2
>> >>
>> >>
>> >> --
>> >> SIW2
>> >>

>>

Reply With Quote
  #11  
Old 27-12-2008
Member
 
Join Date: Dec 2008
Location: princeton, nj
Posts: 5
Re: mail not sending but receiving mail

I have this problem with the "outgoing.verizon.net" SMTP server. BTW; the incoming is a usually (always?) a POP3 server; the outgoing is usually (always?) an SMTP server based on my experience with Verizon and GMAIL settings.

This problem ONLY occurs with my brother's setup . I am visiting the bozo for the holidays. At home I have the Verizon/FOIS provided router.

I access my email both with a DELL640m WIDOWS/XP AVG/Zonealarm, no mcfool, etc. and my XV6800 Mobile Windows PC/phone. (Not really relevant, but I thought I would prevent some emails.)

SO; this setup works at home and every FREE WI-FI hot-spot between NJ and CA. (slight exaggeration).

He has a DSL connection through a NETGEAR WNR834B wireless router.

So I have been focusing on the router setup. But here is the catch: My GMAIL/SMTP/OUTGOING works just dandy. Just the VERIZON/SMTP/OUTGOING doesn't. I have spoken to Verizon and they say its the other guys fault. (This is why mainframe commercial shops try to stick with one vendor.)

Any ideas as to what settings I should look at on the Router? on Verizon?

thanks

-oldfart
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  #12  
Old 28-12-2008
Gary VanderMolen
 
Posts: n/a
Re: mail not sending but receiving mail

The type of Internet connection or router does not matter.
The difference between Verizon and Gmail is that the former
uses port 25, while the latter uses port 465. Port 25 is
usually blocked when away from one's home ISP. For more
on this policy see:
http://www.postcastserver.com/help/P..._Blocking.aspx

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently, substitute the SMTP
server belonging to that connection. This is a bit tricky, but if you want to go that
route, I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

--
Gary VanderMolen, MS-MVP (Mail)


"John Ringoes" <John.Ringoes.3l37vb@DoNotSpam.com> wrote in message news:John.Ringoes.3l37vb@DoNotSpam.com...
>
> I have this problem with the "outgoing.verizon.net" SMTP server. BTW;
> the incoming is a usually (always?) a POP3 server; the outgoing is
> usually (always?) an SMTP server based on my experience with Verizon and
> GMAIL settings.
>
> This problem ONLY occurs with my brother's setup . I am visiting the
> bozo for the holidays. At home I have the Verizon/FOIS provided router.
>
>
> I access my email both with a DELL640m WIDOWS/XP AVG/Zonealarm, no
> mcfool, etc. and my XV6800 Mobile Windows PC/phone. (Not really
> relevant, but I thought I would prevent some emails.)
>
> SO; this setup works at home and every FREE WI-FI hot-spot between NJ
> and CA. (slight exaggeration).
>
> HE HAS A DSL CONNECTION THROUGH A NETGEAR WNR834B WIRELESS ROUTER.
> So I have been focusing on the router setup. But here is the catch: My
> GMAIL/SMTP/OUTGOING works just dandy. Just the VERIZON/SMTP/OUTGOING
> doesn't. I have spoken to Verizon and they say its the other guys
> fault. (This is why mainframe commercial shops try to stick with one
> vendor.)
>
> Any ideas as to what settings I should look at on the Router? on
> Verizon?
>
> thanks
>
> -oldfart
>
>
> --
> John Ringoes
> ------------------------------------------------------------------------
> John Ringoes's Profile: http://forums.techarena.in/members/john-ringoes.htm
> View this thread: mail not sending but receiving mail
>
> http://forums.techarena.in
>



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  #13  
Old 29-12-2008
Member
 
Join Date: Dec 2008
Location: princeton, nj
Posts: 5
Re: mail not sending but receiving mail

Sorry to be so thick but;

I had considered the port being blocked but discounted it. If outgoing.verizon.net:25 is blocked by verizon, then how is it possible for me to send emails from home? After all, wouldn't the mail I sent from home also be blocked?

-dummy
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  #14  
Old 29-12-2008
Gary VanderMolen
 
Posts: n/a
Re: mail not sending but receiving mail

I didn't say that Verizon is doing the blocking. You said the problem
only happens when visiting your brother. I assume he has an ISP
other than Verizon. *That* ISP (like most ISPs) will not take kindly
to your attempt to use a port 25 SMTP server other than their own.

Incidentally, it is customary in newsgroups to quote the message
one is replying to. It makes for better continuity.

Gary VanderMolen, MS-MVP (Mail)


"John Ringoes" <John.Ringoes.3l5dnb@DoNotSpam.com> wrote in message news:John.Ringoes.3l5dnb@DoNotSpam.com...
>
> Sorry to be so thick but;
>
> I had considered the port being blocked but discounted it. If
> outgoing.verizon.net:25 is blocked by verizon, then how is it possible
> for me to send emails from home? After all, wouldn't the mail I sent
> from home also be blocked?
>
> -dummy
>
>
> --
> John Ringoes
> ------------------------------------------------------------------------
> John Ringoes's Profile: http://forums.techarena.in/members/john-ringoes.htm
> View this thread: mail not sending but receiving mail
>
> http://forums.techarena.in
>



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  #15  
Old 29-12-2008
Member
 
Join Date: Dec 2008
Location: princeton, nj
Posts: 5
Re: mail not sending but receiving mail

Gary;

Let's see if I have this straight:

<I am using Outlook 2003>

1- At home my ISP and mail server (Verizon) lets pass any outbound mail from Outlook with port 25 specified because the provided IP address is for a Verizon smtp server? (1-a Actually since Verizon is not on the list of ISPs blocking port 25 yet, they are probably ignoring the whole IP/PORT number?)

2- On the road (my brothers house) his ISP (AT&T) rejects any outbound mail from OUTLOOK with port 25 specified IF the provided IP address is for other than AT&T SMTP server? (2-a Which means that AT&T is scanning all my traffic??)

-ringoes


Gary VanderMolen I didn't say that Verizon is doing the blocking. You said the problem
only happens when visiting your brother. I assume he has an ISP
other than Verizon. *That* ISP (like most ISPs) will not take kindly
to your attempt to use a port 25 SMTP server other than their own.

Incidentally, it is customary in newsgroups to quote the message
one is replying to. It makes for better continuity.

Gary VanderMolen, MS-MVP (Mail)


"John Ringoes" <John.Ringoes.3l5dnb@DoNotSpam.com> wrote in message news:John.Ringoes.3l5dnb@DoNotSpam.com...
>
> Sorry to be so thick but;
>
> I had considered the port being blocked but discounted it. If
> outgoing.verizon.net:25 is blocked by verizon, then how is it possible
> for me to send emails from home? After all, wouldn't the mail I sent
> from home also be blocked?
>
> -dummy
>
>
> --
> John Ringoes
> ------------------------------------------------------------------------
> John Ringoes's Profile: http://forums.techarena.in/members/john-ringoes.htm
> View this thread: http://forums.techarena.in/windows-v...il/1032310.htm
>
> http://forums.techarena.in
>
Gary VanderMolen The type of Internet connection or router does not matter.
The difference between Verizon and Gmail is that the former
uses port 25, while the latter uses port 465. Port 25 is
usually blocked when away from one's home ISP. For more
on this policy see:
http://www.postcastserver.com/help/P..._Blocking.aspx

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently, substitute the SMTP
server belonging to that connection. This is a bit tricky, but if you want to go that
route, I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

--
Gary VanderMolen, MS-MVP (Mail)


"John Ringoes" <John.Ringoes.3l37vb@DoNotSpam.com> wrote in message news:John.Ringoes.3l37vb@DoNotSpam.com...
>
> I have this problem with the "outgoing.verizon.net" SMTP server. BTW;
> the incoming is a usually (always?) a POP3 server; the outgoing is
> usually (always?) an SMTP server based on my experience with Verizon and
> GMAIL settings.
>
> This problem ONLY occurs with my brother's setup . I am visiting the
> bozo for the holidays. At home I have the Verizon/FOIS provided router.
>
>
> I access my email both with a DELL640m WIDOWS/XP AVG/Zonealarm, no
> mcfool, etc. and my XV6800 Mobile Windows PC/phone. (Not really
> relevant, but I thought I would prevent some emails.)
>
> SO; this setup works at home and every FREE WI-FI hot-spot between NJ
> and CA. (slight exaggeration).
>
> HE HAS A DSL CONNECTION THROUGH A NETGEAR WNR834B WIRELESS ROUTER.
> So I have been focusing on the router setup. But here is the catch: My
> GMAIL/SMTP/OUTGOING works just dandy. Just the VERIZON/SMTP/OUTGOING
> doesn't. I have spoken to Verizon and they say its the other guys
> fault. (This is why mainframe commercial shops try to stick with one
> vendor.)
>
> Any ideas as to what settings I should look at on the Router? on
> Verizon?
>
> thanks
>
> -oldfart
>
>
> --
> John Ringoes
> ------------------------------------------------------------------------
> John Ringoes's Profile: http://forums.techarena.in/members/john-ringoes.htm
> View this thread: http://forums.techarena.in/windows-v...il/1032310.htm
>
> http://forums.techarena.in
>
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