HELP!! Can't send emails with attachments

I posted this error last week but still nobody has been able to help
-here is the complete error I am getting when sending email with an
attachment.

Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity.
Subject 'Fw: Baptist Press Friday 8/1/08'
Server: 'smtp-server.hot.rr.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10053

This error came up when I was just using Windows Mail and now that I
have downloaded Windows Live Mail - it is happening again. When there
is an email in my "outbox" it will not retrieve new mail either. I have
checked with our server (hot.rr.com) and they say it is a Windows Live
Mail Problem. Please someone help. This is getting frustrating. :cry:


--
lb1006

1. How large is the attachment?
2. Are you using an anti-virus program that checks email, or an anti-spam
program?

Actually it is an email that was forwarded to me - it doesn't matter the
size of the attachment - nothing can be sent as long as it is considered
an attachment. If it is forwarded to me and I forward it, it won't go;
if it is a new email with special stationery, it won't go; if it is a
simple email with a web address attached, it won't go. Have disabled
windows firewall and also trend microvirus protection. Very
frustrating. Thinking of buying microsoft outlook to see if we can
email out of that. Also this has nothing to do with my hotmail account
- this is a personal email account at hot.rr.com - also our hot.rr.com
account works through the "webmail" site.

Please help.


--
lb1006

Have you considered uninstalling Trend completely. Trend is one of a few Anti Virus that is not compatible.
Uninstall it and test.
Install Avast or AVG. they are more suited to WM

I have to go with Peter's recommendation.
Uninstall Trend Micro, then see if that fixed the problem.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

[mazzaro]

You should go to your Outlook tools, accounts, then change and then more settings and then tick "My outgoing server (SMTP) requires autenthication".
Check the radio button "log on using" then type your email (full email) then the email account password. It should resolve your problem.

I have recieved the same error message. I made the corrections give by
"mazzaro" which did not correct the problem. Do you have any other
suggestions?

MLmoreen@comcast.net

"mazzaro" wrote:

>
> lb1006;3913988 Wrote:
> > I posted this error last week but still nobody has been able to help
> > -here is the complete error I am getting when sending email with an
> > attachment.
> >
> > Your server has unexpectedly terminated the connection. Possible
> > causes
> > for this include server problems, network problems, or a long period
> > of
> > inactivity.
> > Subject 'Fw: Baptist Press Friday 8/1/08'
> > Server: 'smtp-server.hot.rr.com'
> > Windows Live Mail Error ID: 0x800CCC0F
> > Protocol: SMTP
> > Port: 25
> > Secure(SSL): No
> > Socket Error: 10053
> >
> > This error came up when I was just using Windows Mail and now that I
> > have downloaded Windows Live Mail - it is happening again. When there
> > is an email in my "outbox" it will not retrieve new mail either. I
> > have
> > checked with our server (hot.rr.com) and they say it is a Windows Live
> > Mail Problem. Please someone help. This is getting frustrating.
> > :cry:
> >
> >
> > --
> > lb1006
>
> You should go to your Outlook tools, accounts, then change and then
> more settings and then tick "My outgoing server (SMTP) requires
> autenthication".
> Check the radio button "log on using" then type your email (full email)
> then the email account password. It should resolve your problem.
>
>
> --
> mazzaro
> ------------------------------------------------------------------------
> mazzaro's Profile: http://forums.techarena.in/members/89017.htm
> View this thread: HELP!! Can't send emails with attachments
>
> http://forums.techarena.in
>
>

You need to follow the specific instructions to access YOUR email account,
not someone else's.

for Comcast, that would be...

http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288

the instructions for OE will work for Windows Mail.




--
Windows 7 beta
http://get.live.com/wlmail/overview
http://download.live.com/wlmail


"MaryLou" <MaryLou@discussions.microsoft.com> wrote in message
news:F51694E0-90DB-47FA-A824-B521B1853F16@microsoft.com...
> I have recieved the same error message. I made the corrections give by
> "mazzaro" which did not correct the problem. Do you have any other
> suggestions?
>
> MLmoreen@comcast.net
>
> "mazzaro" wrote:
>
>>
>> lb1006;3913988 Wrote:
>> > I posted this error last week but still nobody has been able to help
>> > -here is the complete error I am getting when sending email with an
>> > attachment.
>> >
>> > Your server has unexpectedly terminated the connection. Possible
>> > causes
>> > for this include server problems, network problems, or a long period
>> > of
>> > inactivity.
>> > Subject 'Fw: Baptist Press Friday 8/1/08'
>> > Server: 'smtp-server.hot.rr.com'
>> > Windows Live Mail Error ID: 0x800CCC0F
>> > Protocol: SMTP
>> > Port: 25
>> > Secure(SSL): No
>> > Socket Error: 10053
>> >
>> > This error came up when I was just using Windows Mail and now that I
>> > have downloaded Windows Live Mail - it is happening again. When there
>> > is an email in my "outbox" it will not retrieve new mail either. I
>> > have
>> > checked with our server (hot.rr.com) and they say it is a Windows Live
>> > Mail Problem. Please someone help. This is getting frustrating.
>> > :cry:
>> >
>> >
>> > --
>> > lb1006
>>
>> You should go to your Outlook tools, accounts, then change and then
>> more settings and then tick "My outgoing server (SMTP) requires
>> autenthication".
>> Check the radio button "log on using" then type your email (full email)
>> then the email account password. It should resolve your problem.
>>
>>
>> --
>> mazzaro
>> ------------------------------------------------------------------------
>> mazzaro's Profile: http://forums.techarena.in/members/89017.htm
>> View this thread:
>> HELP!! Can't send emails with attachments
>>
>> http://forums.techarena.in
>>
>>

It's best to take advice only from the regular responders here.

--
Gary VanderMolen, MS-MVP (Mail)


"MaryLou" <MaryLou@discussions.microsoft.com> wrote in message news:F51694E0-90DB-47FA-A824-B521B1853F16@microsoft.com...
>I have recieved the same error message. I made the corrections give by
> "mazzaro" which did not correct the problem. Do you have any other
> suggestions?
>
> MLmoreen@comcast.net
>
> "mazzaro" wrote:
>
>>
>> lb1006;3913988 Wrote:
>> > I posted this error last week but still nobody has been able to help
>> > -here is the complete error I am getting when sending email with an
>> > attachment.
>> >
>> > Your server has unexpectedly terminated the connection. Possible
>> > causes
>> > for this include server problems, network problems, or a long period
>> > of
>> > inactivity.
>> > Subject 'Fw: Baptist Press Friday 8/1/08'
>> > Server: 'smtp-server.hot.rr.com'
>> > Windows Live Mail Error ID: 0x800CCC0F
>> > Protocol: SMTP
>> > Port: 25
>> > Secure(SSL): No
>> > Socket Error: 10053
>> >
>> > This error came up when I was just using Windows Mail and now that I
>> > have downloaded Windows Live Mail - it is happening again. When there
>> > is an email in my "outbox" it will not retrieve new mail either. I
>> > have
>> > checked with our server (hot.rr.com) and they say it is a Windows Live
>> > Mail Problem. Please someone help. This is getting frustrating.
>> > :cry:
>> >
>> >
>> > --
>> > lb1006
>>
>> You should go to your Outlook tools, accounts, then change and then
>> more settings and then tick "My outgoing server (SMTP) requires
>> autenthication".
>> Check the radio button "log on using" then type your email (full email)
>> then the email account password. It should resolve your problem.
>>
>>
>> --
>> mazzaro
>> ------------------------------------------------------------------------
>> mazzaro's Profile: http://forums.techarena.in/members/89017.htm
>> View this thread: HELP!! Can't send emails with attachments
>>
>> http://forums.techarena.in
>>
>>