Results 1 to 6 of 6

Thread: Outlook Address Book Still Won't Recognize Contacts

  1. #1
    Join Date
    Oct 2004
    Posts
    21

    Outlook Address Book Still Won't Recognize Contacts

    Earlier I was using Windows XP with Outlook 2007 for my pop3 accounts. Now as i bought a new desktop with Windows Vista and Outlook 2007, I backed up my older outlook in PST format and imported the same to the new one. There was no problem in the process but due to some reason the new Outlook 2007 is unable to recognize the Address Book from .pst.

    So far I have tried every solution I got from other discussion but that dint helped. Can anyone here suggest me some working solution?

  2. #2
    Join Date
    Sep 2004
    Posts
    156

    Re: Outlook Address Book Still Won't Recognize Contacts

    On the new system and Outlook 2007, I guess you don’t have Outlook Address Book service installed. Yu must first install this and set the contacts folder to appear as an e-mail Address Book. To know how to do the same, check out this Microsoft KB Article for more info: http://support.microsoft.com/kb/197577/en-us

  3. #3
    Join Date
    Sep 2011
    Posts
    2

    Re: Outlook Address Book Still Won't Recognize Contacts

    I have the same problem as Vicmike. I have tried everything and still can't retrieve an address from new mail or any other way except by going straight to contacts and clicking on the card itself. What gives?

  4. #4
    Join Date
    Dec 2007
    Posts
    2,291

    Re: Outlook Address Book Still Won't Recognize Contacts

    Quote Originally Posted by choctaw1 View Post
    I have the same problem as Vicmike. I have tried everything and still can't retrieve an address from new mail or any other way except by going straight to contacts and clicking on the card itself. What gives?
    From Outlook 2007, Mail Tools > Options > Mail Setup Tab > Account Settings Email Accounts > Email Tab > New > Choose MS Exchange Etc. Button > Fill in personal Data in Auto Account Setup > [Wizard successfully completes POP-3 email account setup] > Finish > Back to Account Settings > Select newly created profile and set as default for sending email > Restart Outlook.

  5. #5
    Join Date
    Sep 2011
    Posts
    2

    Re: Outlook Address Book Still Won't Recognize Contacts

    I'm using Outlook 2010, so the remedie for outlook 2007 didn't work, any other ideas?

  6. #6
    Join Date
    Mar 2012
    Posts
    1

    Re: Outlook Address Book Still Won't Recognize Contacts

    I have the same issue, i.e.:
    - My smartphone only syncs contacts with gmail, so on the internet & phone, gmail/google account stores my contacts.
    - On Outlook I have gmail email account with no contacts.
    - I have my contacts in Outlook under main 'contacts' folder, but can't reference them when sending Outlook email from the gmail account. (I have a sync program that can sync the Outlook contacts with Gmail internet account, or I do it by hand).

    Since I wanted to reference the contacts when I send email from the gmail account in Outlook, I tried all solutions I could find, including above:
    - deleting/re-creating profiles
    - Setting options for address folders

    ... But I did find a workaround...
    1. Create a new hotmail account that you do not plan to use for anything but contacts.
    2. Add that account to Outlook, configuring for Hotmail Connector.
    3. Move the contacts there.

    I found I could then reference from any of the other email accounts in Outlook. I'll be careful not to add that 'dummy' hotmail account to my smartphone as then I'll have duplication of contacts.

Similar Threads

  1. Contacts does not sync with Macbook address book or icloud
    By Nicoloid in forum Portable Devices
    Replies: 2
    Last Post: 31-12-2011, 12:14 PM
  2. Address Book is not there in MS Outlook 2010 - Unable to Contacts
    By KameswaraRao in forum Windows Software
    Replies: 9
    Last Post: 03-12-2011, 10:33 PM
  3. How to Export Address Book Contacts in Excel
    By LoknathT in forum Windows Software
    Replies: 5
    Last Post: 27-10-2010, 02:56 AM
  4. Replies: 5
    Last Post: 16-01-2010, 03:30 PM
  5. Import Gmail Contacts into Mac Address Book
    By roumieh2000 in forum Operating Systems
    Replies: 3
    Last Post: 21-08-2009, 03:06 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,713,491,570.58479 seconds with 17 queries