Problem with KB951748 XP Update

I, too, could not get on the net after the KB951748 update. I encourage
Microsoft to do a search on the update so they could see how many hits there
are already, and to take this update off of the critical list. T
hankfully, I do not allow XP to automatically download and install updates.
Otherwise, I might have not been able to find the source of the problem so
quickly.

I'm having the same problem with Windows 2k.

"Chipete" <Chipete@discussions.microsoft.com> wrote in message news:75C56160-FCBC-4A2E-A28B-ED738C12BC76@microsoft.com...
> I, too, could not get on the net after the KB951748 update. I encourage
> Microsoft to do a search on the update so they could see how many hits there
> are already, and to take this update off of the critical list. T
> hankfully, I do not allow XP to automatically download and install updates.
> Otherwise, I might have not been able to find the source of the problem so
> quickly.

Same here. The uodates caused ZoneAlarm to block internet access. I
uninstalled the updates via Add/Remove programs, rebooted, and was boot on.

MS needs to patch these updates to not destroy ZoneAlarm Pro.

"Chipete" wrote:

> I, too, could not get on the net after the KB951748 update. I encourage
> Microsoft to do a search on the update so they could see how many hits there
> are already, and to take this update off of the critical list. T
> hankfully, I do not allow XP to automatically download and install updates.
> Otherwise, I might have not been able to find the source of the problem so
> quickly.

On one computer with Comodo Firewall KB951748 installed and internet
connection was fine. On another computer with Zone Alarm free KB 951748
caused internet connection to be lost.

As Zone Alarm is a very widely used firewall I think this board and Microsoft will have a very busy time over the next few days to come up with a fix.

Richard Hawkins.

Same problem here. Had to do a System Restore and then install updates
one-by-one to determine problem child. KB951748 stopped me from getting
online. Major problem. Microsoft better fix it.

"Chipete" <Chipete@discussions.microsoft.com> wrote in message
news:75C56160-FCBC-4A2E-A28B-ED738C12BC76@microsoft.com...
> I, too, could not get on the net after the KB951748 update. I encourage
> Microsoft to do a search on the update so they could see how many hits
> there
> are already, and to take this update off of the critical list. T
> hankfully, I do not allow XP to automatically download and install
> updates.
> Otherwise, I might have not been able to find the source of the problem so
> quickly.

I too installed the updates and lost internet connectivity. I finally
narrowed the problem down to the updates. I used system restore and installed
each download individually. I found KB951748 to be the one causing my
problem. I was able to reconnect as soon as I uninstalled it via add/remove
programs. This should be looked into as I have never before had problems with
my automatic updates.

"Chipete" wrote:

> I, too, could not get on the net after the KB951748 update. I encourage
> Microsoft to do a search on the update so they could see how many hits there
> are already, and to take this update off of the critical list. T
> hankfully, I do not allow XP to automatically download and install updates.
> Otherwise, I might have not been able to find the source of the problem so
> quickly.

Both of my machines, one SP2 and one SP3, had problems with Zonealarm and
this update. Uninstalled the update and connectivity was back.....for now.

On Tue, 8 Jul 2008 22:50:25 +0100, Hawkins wrote:

> On one computer with Comodo Firewall KB951748 installed and internet
> connection was fine. On another computer with Zone Alarm free KB 951748
> caused internet connection to be lost.
>
> As Zone Alarm is a very widely used firewall I think this board and
> Microsoft will have a very busy time over the next few days to come up with
> a fix.
>
All 3rd party software f/w apps are snake oil; Uninstall it! Use the
in-build f/w version in conjunction with SecinfigXP.

On Tue, 8 Jul 2008 16:25:01 -0700, bline wrote:

> Both of my machines, one SP2 and one SP3, had problems with Zonealarm and
> this update. Uninstalled the update and connectivity was back.....for now.

Do yourself a favour and uninstall ZA, uninstall it! Use the in-build f/w
version in conjunction with SecinfigXP.

After downloading and installing the three updates available as of 07/08/08 I
found that I could no longer access the internet. My wireless connection was
perfect, I even used the Microsoft Diagnostic Tool, and it said that there
was an issue with my router or my ISP. I did System Restore, which fixed the
problem, went onto Microsoft.com and did the 3 updates one at a time untill i
discovered that Security Update for Windows XP (KB951748) was the issue.
Microsoft, please fix this update.

"Chipete" wrote:

> I, too, could not get on the net after the KB951748 update. I encourage
> Microsoft to do a search on the update so they could see how many hits there
> are already, and to take this update off of the critical list. T
> hankfully, I do not allow XP to automatically download and install updates.
> Otherwise, I might have not been able to find the source of the problem so
> quickly.

On Thu, 10 Jul 2008 00:51:01 -0700, George wrote:

> ZoneAlarm has just emailed saying it has a permanent solution that it will
> release in a few days. In the meantime suggests KB951748 is uninstalled and
> not reinstalled until ZA update is installed.
>
> Thank you ZoneAlarm.

What for? For providing a horribly broken software to their uninformed
users?

> Would MS be that fast in providing solutions?

It's not MSFT's responsibility providing solutions for broken 3rd party
software.

On Thu, 10 Jul 2008 01:11:00 -0700, iamalittledevil2003 wrote:

> you would have thought microsoft would have checked to see if any update
> would cause a problem before they put them on the chritical list.
>

You would have thought ZA would have checked their software to see if it is
properly coded prior releasing it to their uninformed users.
Rest assured that ZA was fully aware of the 'Patch Tuesday' security
updates but chose to do nothing about it.
Best solution:
http://zonealarm.donhoover.net/uninstall.html

Go Kayman. Is that a chip on your shoulder or do you just believe that MS is
God and can do no wrong?

Your attitude toward third party vendors only compounds the anger people
feel when their perfectly operating PCs are totally stuffed up by MS updates.

A little tact and diplomacy may make the great "uniformed" slightly more
sympathetic to the great way MS treats its customers.

Cheers mate. Have a cup of tea and a good lie down.



"Kayman" wrote:

> On Thu, 10 Jul 2008 00:51:01 -0700, George wrote:
>
> > ZoneAlarm has just emailed saying it has a permanent solution that it will
> > release in a few days. In the meantime suggests KB951748 is uninstalled and
> > not reinstalled until ZA update is installed.
> >
> > Thank you ZoneAlarm.
>
> What for? For providing a horribly broken software to their uninformed
> users?
>
> > Would MS be that fast in providing solutions?
>
> It's not MSFT's responsibility providing solutions for broken 3rd party
> software.
>

"Kenzeitak" wrote:

> ZONEALARM BLOCKS INTERNET BROWSER ACCESS WITH KB951748
>
> After updating from XP patch KB951748 ZoneAlarm can no longer interpret the
> difference between programs trying to access the internet.
> This causes all DNS packets to be blocked.
>
> TEMPORARY SOLUTION
> The only solution is to lower Internet Zone Security to Medium in the
> Firewall options tab or disabling the Firewall.
>
> LONG TERM SOLUTION
> Uninstall KB951748, do a system restore to 2008-07-07 or wait for another
> update from Microsoft or Zone Labs ZoneAlarm.
>
> Kind Regards Ken

How can I stop KB951748 repeatedly installing itself? Uninstalling manually
is a pain. Its killing my ZoneAlarmpro that has worked pefectly till now, and
losing my net access and emails, and keeps reinstalling itself when I'm not
looking!
Many thanks for info.

"Xanifred" wrote:

>
> The problem is with Zone Alarm. They are aware of the issue, and are working
> on it:
>
> http://forum.zonelabs.org/zonelabs/b...hread.id=52785
>
> For ZA Free, there are two possible fixes: uninstall KB951748, or reset your
> internet security level to Medium in ZA. Neither is ideal. Uninstalling the
> update is preferable, but only just.
>
> For those using ZA Pro, here's a suggested solution. IDK if it works, since
> I'm running ZA Free, but it's worth a try:
>
> http://www.dslreports.com/forum/r20762892-


This link doesn't work!

>
> For the rest of us, you can always try Comodo Firewall instead:
>
> http://www.personalfirewall.comodo.c..._firewall.html
>
> Comodo is not tweaking over the expanded range of ports this update appears
> to implement.
>
> For those folks suggesting you drop ZA and all other 3rd-party firewalls and
> rely on the Windows firewall, I suggest *you* go right ahead. Then call me to
> fix your computer when you get overrun by malware. Be sure to tell me how
> proud you are to have ditched those evil 3rd-party firewalls for the Windows
> Crayola version, so I can charge you extra for stupidity.