Error Code: 0x8007F0F4 when installing Windows XP SP3 (KB936929)

NBK123 · 15-05-2008

I've been getting Error Code: 0x8007F0F4 when installing Windows XP SP3
(KB936929). Does anyone know how to fix this?

Shenan Stanley · 15-05-2008

NBK123 wrote:
> I've been getting Error Code: 0x8007F0F4 when installing Windows XP
> SP3 (KB936929). Does anyone know how to fix this?

Decided to skip searching and go right for the asking? ;-)

In case you didn't know how to search...

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )

A Google search for:
SP3 8007F0F4
http://www.google.com/search?q=SP3+8007F0F4

That yields many hits - one of the top being:

Windows XP Service Pack 3 installation fails with an error message, and the
following error is logged in the service pack installation log: "8007F0F4 -
STATUS_PREREQUISITE_FAILED"
http://support.microsoft.com/kb/949388

Which seems to be exactly what you are looking for. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

thommor · 17-05-2008

On 15 mei, 18:30, "Shenan Stanley" <newshel...@gmail.com> wrote:
> NBK123 wrote:
> > I've been gettingErrorCode:0x8007F0F4when installingWindowsXP
> > SP3 (KB936929). Does anyone know how to fix this?
>
> Decided to skip searching and go right for the asking? ;-)
>
> In case you didn't know how to search...
>
> Search using Google!
> http://www.google.com/
> (How-to:http://www.google.com/intl/en/help/basics.html)
>
> A Google search for:
> SP3 8007F0F4http://www.google.com/search?q=SP3+8007F0F4
>
> That yields many hits - one of the top being:
>
> WindowsXPServicePack3installation fails with anerrormessage, and the
> followingerroris logged in theservicepackinstallation log: "8007F0F4 -
> STATUS_PREREQUISITE_FAILED"http://support.microsoft.com/kb/949388
>
> Which seems to be exactly what you are looking for. ;-)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Wayhttp://www.catb.org/~esr/faqs/smart-questions.html

The problem I have is about the same as above, I did search a lot and
couldn't find anything helpfull.

The error in the windows update window is:
"some updates could not be installed" and further: "The following
updates were not installed: Windows XP Service Pack 3 (KB936929)"

The appropriate code as far as I know is:

*************************************************************************
*************************************************************************
2008-05-16 22:33:38:938 1064 610 AU AU received install approval from
client for 1 updates
2008-05-16 22:33:38:938 1064 610 AU #############
2008-05-16 22:33:38:938 1064 610 AU ## START ## AU: Install updates
2008-05-16 22:33:38:938 1064 610 AU #########
2008-05-16 22:33:38:938 1064 610 AU # Initiating manual install
2008-05-16 22:33:38:938 1064 610 AU # Approved updates = 1
2008-05-16 22:33:38:938 1064 c5c Agent *************
2008-05-16 22:33:38:938 1064 610 AU <<## SUBMITTED ## AU: Install
updates / installing updates [CallId = {5CBFA61C-ED0D-4A64-B135-
C14A835ACF1C}]
2008-05-16 22:33:38:938 1064 c5c Agent ** START ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-05-16 22:33:38:938 1064 c5c Agent *********
2008-05-16 22:33:38:938 1064 c5c Agent * Updates to install = 1
2008-05-16 22:33:40:079 1064 c5c Agent * Title = Windows XP
Service Pack 3 (KB936929)
2008-05-16 22:33:40:079 1064 c5c Agent * UpdateId = {34B52415-
A5BA-41E9-8072-9D2DEE8B22A9}.103
2008-05-16 22:33:40:079 1064 c5c Agent * Bundles 1 updates:
2008-05-16 22:33:40:079 1064 c5c Agent *
{782E2486-9C69-408C-8ACE-22EEE7A21D2F}.103
2008-05-16 22:34:36:657 1064 c5c Handler Attempting to create remote
handler process as NIVON\Administrator in session 0
2008-05-16 22:34:44:500 1064 c5c DnldMgr Preparing update for install,
updateId = {782E2486-9C69-408C-8ACE-22EEE7A21D2F}.103.
2008-05-16 22:34:44:625 1596 eb4 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: +0200) ===========
2008-05-16 22:34:44:625 1596 eb4 Misc = Process: C:\WINDOWS
\system32\wuauclt.exe
2008-05-16 22:34:44:625 1596 eb4 Misc = Module: C:\WINDOWS
\system32\wuaueng.dll
2008-05-16 22:34:44:625 1596 eb4 Handler :::::::::::::
2008-05-16 22:34:44:625 1596 eb4 Handler :: START :: Handler: Windows
Patch Install
2008-05-16 22:34:44:625 1596 eb4 Handler :::::::::
2008-05-16 22:34:44:625 1596 eb4 Handler : Updates to install = 1
2008-05-16 22:34:44:657 1596 eb4 Handler : Installing update
{782E2486-9C69-408C-8ACE-22EEE7A21D2F}.103
2008-05-16 22:34:44:657 1596 eb8 Handler Installing with parameters=-q
-z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download
\0fe9f54e8182b41e0150d04198454f0d.
2008-05-16 22:35:03:360 1596 eb8 Handler Install completed with
0x8007f0f4.
2008-05-16 22:35:03:360 1596 eb4 Handler FATAL: UH: 0x8007f0f4:
InstallOrUninstallThread failed in
CUHWindowsPatchHandler::HandleSingleUpdate
2008-05-16 22:35:03:360 1596 eb4 Handler : WARNING: Install
completed: result type = 0x0, installer error = True, error =
0x8007f0f4, disabled until reboot = No, reboot required = No
2008-05-16 22:35:03:360 1596 eb4 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in
CUHWindowsPatchHandler::HandleMultipleUpdates
2008-05-16 22:35:03:360 1596 eb4 Handler :::::::::
2008-05-16 22:35:03:360 1596 eb4 Handler :: END :: Handler: Windows
Patch Install
2008-05-16 22:35:03:360 1596 eb4 Handler :::::::::::::
2008-05-16 22:35:03:375 1064 ea8 AU >>## RESUMED ## AU: Installing
update [UpdateId = {34B52415-A5BA-41E9-8072-9D2DEE8B22A9}]
2008-05-16 22:35:03:375 1064 ea8 AU # WARNING: Install failed, error
= 0x8007F0F4 / 0x8007F0F4
2008-05-16 22:35:03:781 1064 ea8 AU Install call completed.
2008-05-16 22:35:03:781 1064 ea8 AU # WARNING: Install call
completed, reboot required = No, error = 0x00000000
2008-05-16 22:35:03:781 1064 ea8 AU #########
2008-05-16 22:35:03:781 1064 ea8 AU ## END ## AU: Installing
updates [CallId = {5CBFA61C-ED0D-4A64-B135-C14A835ACF1C}]
2008-05-16 22:35:03:781 1064 ea8 AU #############
2008-05-16 22:35:03:781 1064 ea8 AU Install complete for all calls,
reboot NOT needed
2008-05-16 22:35:03:781 1064 ea8 AU Setting AU scheduled install time
to 2008-05-17 17:00:00
2008-05-16 22:35:03:781 1064 c5c Agent *********
2008-05-16 22:35:03:781 1064 c5c Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-05-16 22:35:03:781 1064 c5c Agent *************
2008-05-16 22:35:08:438 1064 55c Report REPORT EVENT:
{FA9F2B24-8C8C-4EA4-8B5F-C09343EF3C7E} 2008-05-16 22:35:03:438+0200 1
182 101 {34B52415-A5BA-41E9-8072-9D2DEE8B22A9} 103 8007f0f4
AutomaticUpdates Failure Content Install Installation Failure: Windows
failed to install the following update with error 0x8007f0f4: Windows
XP Service Pack 3 (KB936929).
2008-05-16 22:35:39:797 1064 d38 AU Triggering Offline detection (non-
interactive)
2008-05-16 22:35:39:812 1064 150 AU #############
2008-05-16 22:35:39:812 1064 150 AU ## START ## AU: Search for
updates
2008-05-16 22:35:39:812 1064 150 AU #########
2008-05-16 22:35:39:812 1064 150 AU <<## SUBMITTED ## AU: Search for
updates [CallId = {77A18692-C758-4DB2-A3A4-795C4AE2B997}]
2008-05-16 22:35:39:812 1064 55c Agent *************
2008-05-16 22:35:39:812 1064 55c Agent ** START ** Agent: Finding
updates [CallerId = AutomaticUpdates]
2008-05-16 22:35:39:812 1064 55c Agent *********
2008-05-16 22:35:39:812 1064 55c Agent * Online = No; Ignore
download priority = No
2008-05-16 22:35:39:812 1064 55c Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1
or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation'
and IsAssigned=1 and RebootRequired=1"
2008-05-16 22:35:39:812 1064 55c Agent * ServiceID = {3DA21691-
E39D-4DA6-8A4B-B43877BCB1B7}
2008-05-16 22:35:39:844 3548 de0 CltUI AU client got new directive =
'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return
= 0x00000000
2008-05-16 22:35:39:922 1064 150 AU AU received handle event

*************************************************************************
*************************************************************************

PA Bear [MS MVP] · 17-05-2008

thommor wrote:
<snip>
> The problem I have is about the same as above, I did search a lot and
> couldn't find anything helpfull.
>
> The error in the windows update window is:
> "some updates could not be installed" and further: "The following
> updates were not installed: Windows XP Service Pack 3 (KB936929)"

And did you look at http://support.microsoft.com/kb/949388 ??

acattive · 14-07-2008

Check out the file svcpack.log on Windows\ after update failed.
Last line should state the error.
Then proceed as in http://support.microsoft.com/kb/949388

"PA Bear [MS MVP]" wrote:

> thommor wrote:
> <snip>
> > The problem I have is about the same as above, I did search a lot and
> > couldn't find anything helpfull.
> >
> > The error in the windows update window is:
> > "some updates could not be installed" and further: "The following
> > updates were not installed: Windows XP Service Pack 3 (KB936929)"
>
> And did you look at http://support.microsoft.com/kb/949388 ??
>

LHa · 26-07-2008

I have the same problem and got the message in the svcpack.log that I have to
uninstall KB925877. My problem is that the uninstall package is not available
on my PC anymore and only removing the package from the installlist is not
sufficient. Any suggestions other then reinstalling the complete Windows XP?

Regards,

"acattive" wrote:

> Check out the file svcpack.log on Windows\ after update failed.
> Last line should state the error.
> Then proceed as in http://support.microsoft.com/kb/949388
>
>
> "PA Bear [MS MVP]" wrote:
>
> > thommor wrote:
> > <snip>
> > > The problem I have is about the same as above, I did search a lot and
> > > couldn't find anything helpfull.
> > >
> > > The error in the windows update window is:
> > > "some updates could not be installed" and further: "The following
> > > updates were not installed: Windows XP Service Pack 3 (KB936929)"
> >
> > And did you look at http://support.microsoft.com/kb/949388 ??
> >